Every time I come here it takes forever because they're always short staffed. At some point it…read morestops being an excuse and becomes a management problem. Either hire more people or pay enough to keep employees, because the customer experience is awful. I would try to go to the liberty BioLife or another one nearby.

During my donation, Christine on two different occasions shoved the needle completely into my arm…read moreand then backed it out about an inch before shoving it sideways into my vein. The procedure was extremely painful and left me with a large hematoma, significant bruising, and blood loss. I have donated plasma multiple times before and have never had an experience this severe or handled this roughly. In addition to the poor technique, Christine was rude, dismissive, and unprofessional throughout the interaction. I left the center shaken, in pain, and concerned for the safety of other donors who may be treated the same way. I strongly believe she needs to be retrained or removed from performing donor sticks until her technique and professionalism are properly evaluated. The way she handled my donation was not only inappropriate but unsafe.

Clean facility with nice employees. It does get busy, so I would advise to go during slower periods.read more

It has been a complete pleasure stopping by! It feels awesome to be part of something that will…read morehelp so many patients down the road.

Best phlebotomists in town! I donate regularly and have gotten to know all of them. They are…read morefabulous at their jobs. I don't enjoy needles, but with phlebotomists this good, it really is not a problem to donate. There is no substitute for blood so I will donate as long as I can to help those who need it.

Been giving blood here ever since I moved to st joseph Well…read moreI give blood every where I go but this place is best never had to wait like other places People are friendly and all around cool was in Minnesota at the wagon they wanted me to wait 45 minutes on my only day off so went shopping found them collecting at mall and gave everyone was kinda bitchy There on a quiet street and ya can watch golfers out the window in st joe Well hope to see ya there

Front desk workers WILL send you away if you're 2-3 minutes late to your appointment no matter the…read morecircumstances or even if you call in. I understand employees want to go home for the day but the website says 5-10 minute grace period. I live 30 minutes away. Kind of ridiculous. 2 stars for being cleaner & faster than surrounding locations.

Used to donate here frequently. Huge staff turnover, they are now understaffed and the employees…read moreworking don't seem to care much about customer service. I was unable to donate based on an employee mistake entering information on the screening and no one was able to correct the mistake. I have made appointments on the app only to be told in person that I could not donate that day. It's been very frustrating and considering it usually takes 2.5-3 hours per donation not really worth it for me anymore.

If you are willing and able to donate blood or platelets, then just know that what you are giving…read moreis FAR more than what is collected in one of those sterile bags. The Community Blood Center in Overland Park has always been able to get me in, process my paperwork quickly, provide generally skilled phlebotomists, and send me on my way. I donate as regularly as I can (once every 56+ days for whole blood) and it's easy to make an appointment online and schedule my donation around my free time. Plus, hey, free snacks! The CBC also holds frequent giveaways, like t-shirts or baseball tickets, and that only requires your time and donation. The CBC collects those life-saving donations virtually every day, sometimes even on holidays. If I have any knock, then it is about the process of 'encouraging' me to make an appointment. As a regular donor, the CBC knows that I am willing to come back in again and they make it a practice to notify me when I am eligible. By notify, I mean mildly harass (email, texts, calling me) and that's just too much for me. It's clear that they want my O- because all God's babies can use my blood! But I'm there to GIVE and the CBC makes that process as easy and as comfortable as they can. I love being able to schedule a twinsie session with my wife, do our giving, have snacks, and then make a lunch date out of it. You can do that, too, but bring your own significant other. The CBC has locations around the metro, but this spot is accessible, friendly, and waiting for you to give.

My last donation went extremely smooth and the staff works together so well…read more And the oreo cookies afterwards were nice.

Very friendly and personable staff. Very good nurses who are focused on making sure the process is…read moreactually enjoyable.

First time donating blood today. Everybody there was VERY friendly and knowledgeable. They do…read moreeverything they can to make it a positive, pleasant experience. There was no wait time, we had appointments, but others were able to walk in also. The whole process, from start to finish lasted about an hour and 15 minutes. They make sure you are feeling good before you leave. Will definitely be back! #savealife

IV Nutrition is a great place to get hydrated! I struggle with drinking enough water, so this…read morereally helps me feel better. The staff is very nice and they get you in quickly. The atmosphere is relaxing while you're getting your IV, and they make the process super easy -- the needle goes in smoothly with no issues. I'll definitely be back!

This was my first visit, my Mom swears by it. I got an immunity boost and Vit D shot. We were…read moreliving with and helping a Covid patient for about 5-6 days, I told the staff but since we were symptom free they were fine with giving us a treatment. We never got Covid and I think this helped! Would do it again.

This center told me $100 a donation then after I donated twice started giving me $75 then after I…read moreasked about it said they changed the pay after I came but couldn't produce a date or notice of change. 187lbs says $800 a month. Then gave me a number saying it was Corporate office only to find out it was the same Broadway street center in KCMO after she slipped and said she had told me "already" what I hadn't even discussed with her yet getting upset then said yes it is the same center. Don't get beat expect $75 for your plasma after donation twice

Signed up through their app, and made four appointments in app. Called the location with…read morequestions, and was told corporate made the decision to no longer schedule appointments. So, we're supposed to just stop in at random and hope for the best with staffing and donor levels on any given day? No wonder there are so many complaints about unbelievable wait times. This says a lot about the efficiency of this organization. This is a for-profit company making money on our plasma. They should be accommodating. No-go on this one.

I have usually donated blood at the work sponsored mobile blood drives, but I received an email and…read morea phone call that because of Covid-19 most mobile blood drives had been canceled or postponed. This was causing a severe shortage, so I signed up for a Saturday morning donation. The experience was much more relaxing and efficient than donating in the conference room at work. A streamlined experience with better privacy, comfortable reclining tables, TV's with headphones and remotes if you desire and a large post-donation room for recovery with snacks and juice. The entire process lasted 1.5 hours and was pain free with personable staff; even though we were all behind masks. Go ahead - #SaveaLife

Our experience here was atrocious. My wife and I donate blood as often as we're able. Neither of us…read moreare squeamish or nervous around needles. (Wife's a doctor.) Beginning with us walking in, every attendant seemed uninterested and agitated. Both of us felt like we were bothering them by being there to donate. (My attendant warmed up through my appointment and by the end was totally fine.) My wife sat in her room to be checked in for half an hour. I guess they forgot about her - several attendants were standing around and it was only when I was looking for her that they were prompted to check. When they did finally get around to checking her in, no one acknowledged the wait. The nurse marked my arm and hers with the straw technique. I only know it's startling/painful from experience, if I was a first-time donor I'd be caught off guard having not been warned. Initially, my wife's nurse was unable to find a vein. She called someone over to help, who then pointed the veins out. (This is often her experience with less experienced staff, though more experienced nurses typically don't have a problem locating veins). The less experienced nurse made 5-6 straw marks in her arm, but they were on her forearm rather than being in the crook of her arm where one might typically think of having blood drawn. This nurse inserted the needle in to my wife's arm but could not find a vein - rather than immediately asking for assistance, she used the needle to look for a vein WHILE THE NEEDLE WAS STILL INSERTED. As in, the nurse used the needle to dig around in her arm for a vein. When this didn't work, she called a second person over to help who also couldn't find a vein. The nurse then LEFT THE NEEDLE IN HER ARM AT AN ANGLE to go get *another* nurse to check her work. She didn't apologize or address the problem directly. The nurse was going to try to find her vein a third time, at which point my wife started crying and asked to leave. Too bad she is lacking in both skill AND compassion. It will be a while before we donate again and we will never return to this donation center.