This was very hard for me. I really don't like needles and shots! I walked in the door and told…read morethem I needed someone who will be gentle with me. So why did I go??? I kept hearing my co worker talking about how her daughter's life was saved by a blood transfusion. She donates regularly for this very reason. I usually don't pick up when they call but this time I did and I booked my appointment on the spot. Everyone was very nice and patient with me. There was several signs with testimonials about how they were saved or their child was saved. So I knew I was doing the right thing. I won't lie and say it didn't hurt cause it did. But it was worth it if I am able to save a life. Did I mention the snack bar?? After your donation you are advised to sit and eat a snack before you leave. Consider donating......it can save a life.

Everyone here is very caring and attentive during the process! Highly recommend this location…read more Donating blood / plasma / platelets TRULY IS the gift that keeps giving!!!!

The Greenwood location is the one I visit the most. Everyone is so friendly and outgoing. Donating…read moreis such an easy thing to do and it will help many. And then you get treats afterwards. On occasion they'll have different things going on to try and get more people to come in. That's not why I do it, but it's a nice little perk when you're not expecting it. My last donation I got an awesome water bottle and some stickers. I'm trying to be more aware of using disposable plastic bottles, even though I recycle them, so this came in just at the right time. After donating be sure to sign up and do it again when you're eligible. You will help many!

This greenwood location is clean and easy to get into. The staff is kind and caring. Staff talks to…read moreyou and explains everything. I will be back

I really wish they'd pay me on time when I leave there location, it's not ok to leave get home…read morecheck your account 3 hours later still have no money in my account good great. I'm so annoyed with how if you don't stick around and stare at them, just to make sure they pay you.

I have never had a problem with the staff They are…read moreprofessional and friendly! They also that k you for donating. Its not been busy BC they told me I come at the best days andl times. The location is CLEAN ams everyone is protected They take your temperature before going in!

The staff stared at me when I walked in and didn't say anything for minutes, which was fine by me…read more One girl yelled up "time?" and im like, "like my appointment time?" "it was 4:45, I am sorry I am a little late because of traffic and an accident but I did call and no one answered". Both employees continued working. I stood there thinking, okay no big deal. A few minutes later the older woman snippily says, "I said I'll be right up". I said," okay, no problem" but since she was clearly annoyed I sat at a chair. A third lady came up to intake me and the older woman says,"Nope, reschedule". I am appaulled at how rude they were. I was FUMING and really had to try hard to keep my cool. I am a human, so you can use full sentences when talking to me and treat me like it. I have AB positive blood by the way so I am a universal plasma donor.

I would advise anyone that comes here to request a professional or someone that has been doing this…read morejob for a while. A young short blonde haired lady attempted to put the needle in my arm, but missed and proceeded to try and poke around with the needle inside me to hit the vein. Doing so, she left scarring, bruising and swelling and walked off with an attitude asking someone for assistance to apply a separate needle inside my other arm. The Second young Lady was great. Nice, quick & professional. Be careful on who you allow to put a needle inside your arm. I'm glad my situation didn't turn out worse than it is.

My first donation experience was mixed. Everyone I interacted with was cordial, and no one was rude…read moreto me. However, several aspects of the experience left me feeling that the donor experience could be more attentive. After being called back, I waited approximately 15 minutes before anyone started my donation. Once the donation was complete, I waited several more minutes before being disconnected. Customer across from me even asked why had I not been disconnected yet. Staff kept walking by and finally someone said they would unhook me and proceeded to tell me someone saw me and wasn't doing their job. I understand that centers can get busy, but a brief explanation or update would have made a big difference. It can leave a donor wondering whether they've been forgotten. During the donation itself, no one checked on me to see how I was feeling. Even a simple "How are you doing?" or "Are you feeling okay?" would have helped me feel more cared for and reassured that staff were attentive throughout the process. This was my first donation. I also didn't feel the music being played was appropriate for a medical setting. I realize music preferences are subjective, but I was hoping for a more clinical atmosphere that would help donors feel relaxed during the procedure. Overall, my impression was that their was a lack of efficiency, and the experience lacked the level of attentiveness and clinical atmosphere I expected. With a little more communication and periodic check-ins with donors, I believe the overall experience could be significantly improved.

It has been a long time since I have donated plasma and things have definitely changed since then…read more This location is pretty clean and organized when you first go in and do your physical etc.. It goes relatively quickly if you do some of the stuff online first when you arrive you will do your health questions and do your check in and then stand in line, I would have to say my only complaint is the lack of seats. For those of us that are older, and have arthritis standing for an hour or so, can really be traumatic on one's knees. I mentioned this before, but no one really had a reason why they don't have chairs. I do think that the phlebotomist and the front and people are pretty nice and caring and also are trained pretty well because sometimes I have gotten people who stick me and don't do well. At this location I haven't had that issue at all. They definitely check back with you. They're open to you asking questions , overall so far it has been a really good experience. One additional thing to note is that they have newer machines, so the actual process goes very quickly. Once you get connected I spend no more than 30 minutes there.

Another great experience donating blood at this location. I came on a wintery day after receiving a…read moreconvenient text reminder from Versiti. This blood center was busy on a Saturday but very well organized. My donation specialist, Oluremi was efficient, friendly and skilled. She had no trouble accessing my vein and honestly the experience was about as painless as can be! I was done in record time and on my way. I'll be back again in 56-ish days!

My experiences giving blood at Versiti blood center on Meridian Street have been consistently…read morepositive. It feels SO good to do something so helpful and life changing -- and it requires minimal effort. I am typically in and out within 60-70 mins. I can go in the middle of a workday without skipping a beat. This is because it only takes about five minutes to complete the initial check-in/med check...and then while you're donating you are free to use your phone, read a book, etc. After you donate, you receive an email when your blood has been shipped to a medical center for use. It is so heartwarming to know that your donation was used for the benefit of someone else. This gives me pause...in a good way...every time. There is free parking on site. They will offer to schedule your next blood donation at the earliest point that you're eligible to donate again, making it so easy for you to return. And, have I even mentioned that there's a free snack at the end? The Nutter Butters are my go to. ;)

Very welcoming employees and atmosphere. You will be welcomed with smiles and people willing to…read morehelp and answer questions. Intake was smooth and informative and the care taken was great. The type of care was comforting and inviting.

I came in to donate and got deferred from donating because the tech said I had bruising on the…read moreinner top side of my elbows and denied me. I had no bruising and was visibly fine. But I even had went and turned my phone light on and put it over the area and provided further proof that there wasn't any problem. Other people in the lobby even had walked up to see with curiosity. So all three plus my friend who came along had said with or without the light there's nothing there. I wasn't rude or mean and just politely asked to help me see the area she had mentioned. But then I was told my disrespectful and unruly behavior would render me indefinitely deferred. There was nothing wrong with what I did. I had respected them and never acted with aggression or violent manner. So that said, I told them prior that I had been low on gas and hadn't received my direct deposit yet so this was my only way to make it back the rest of the way home. But when the tech came out with such overkill and rude response, I was told my situation wasn't something that she cared about. I will never be here again even if there was no indefinite suspension/deferral.

This center just likes to waste your time. If you walk in and it's midday and no one in line,…read moreyou're guaranteed there will be NO RECEPTION TECHS working. They waited for 20 minutes until there were 6 people in line. I give plasma around my full time job and other commitments. This center treats everyone as if they are homeless and irritating. They've taken out all chairs, hidden the line behind a wall so the donor is unable to gage time commitment, and yell at people for leaning. It's as if we are livestock, not people with feelings that work hard and don't have hours to waste standing at attention to be barked at. Without donors CSL wouldn't have a product. A product that they pay pennies for and charge thousands. I've brought 2 people to donate at this facility and because they were treated as though "they should just know how to do it" neither returned. Staff will not cue donors only roll their eyes and grumble. I've been coming here off and on for years. This seems to only apply to front office staff as the phlebotomist seem to have a work ethic. I was going to another branded center but this location is more convenient. I had forgotten how little location or timing matters here. It's ALWAYS a cattle style experience. Shame on all the reception techs and front office for being so unconcerned with your customer.

From the owner: CSL plasma Inc. is one of the world's largest collectors of human plasma. As a leader in plasma…read morecollection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.

I will never in my entire life go back to this place or donate through this company ever again. The…read morecompany is now Grifols which I have never had a problem with until arriving at this location. There's a gentleman who is a very tall, heavyset, bald man with a large framed pair of glasses, that is the single handedly most offensive and ignorant person I have ever met. When I arrived, everything was fine until they did a check of my arms and everything else. I had recently had blood work done at my primary care's office the Jane Polly Center on North Arlington and so there were some slight bruising and marks on my arms. When I pulled my sleeves up, I did state and identify this immediately, and even though I was able to provide all of the blood testing, I had done with dates and test names via MyChart to prove that my blood work was a valid reasoning for the marks of my arms and bruising. I was told that that was not a sufficient and reasonable explanation. That I had to somehow provide a statement on my chart that I had been stuck in both arms with syringes to draw blood. I have very constricted veins that roll almost every time. So it took a little while and trying both arms in order to get one to draw blood from. I did everything I could within my power to provide him with the information to show that I was in fact someone who had blood work done. But instead, I was dismissed and disregarded as nothing more than an " lying junkie, who had blast marks upon his arms" there was a lot more insensitive and rude as could be things said. But to spare you all the details of that part, you can just assume where that had gone given the statement he made that I did include. Even though it had been long enough since the blood work and I had sufficient hydration and nutrition in my body, I was treated as nothing but subhuman trash, who was not seen as equal and worthwhile. So I was dismissed on every claim I made to try and show that I wasn't what he was claiming me to be. I will never go back to this place and I hope that gentleman is fired because I heard him say these things to more than just me but in different situations

I just wanted to share my opinion and experience today at this Plasma Center, located at 3902…read moreMadison Ave, Indianapolis Indiana 46227. Today I went to this location to due my Weekly plasma donation, while at this center,I was disrespected by a staff member by the name of Alex Spiker, he was rude , in my opinion obnoxious, I had requested a certain staff member to proform my procedure,I told other staff member Robin that I wanted to know why he was refusing my request,then he came to my bed and said " I don't have to cater to your request" but upon looking at the guidelines for grifols plasma center I have the right to request a certain staff member to perform the phenbotomist task of my donation. I then went up to the front desk to speak to the facility director Devin, while speaking to another staff member Jodie, Alex Spiker came to the desk area and in a harah voice and told me to leave and not to bother the staff. I don't believe I deserve that type of treatment after being a loyal customer for many years. I don't recommend this facility, due to this staff member treating customers in such a hateful manner, I tried contacting their corporate office and got nowhere, I guess this facility a bad review and I hope other people see this review and avoid donating at that facility. Alex should not be allowed to work at that facility with that type of attitude.

I would like to share my positive experience with the blood donation process at Versiti Blood…read moreCenter in Carmel, and to encourage those who are able to consider donating soon. There is currently a significant blood shortage, making every donation incredibly impactful. The staff is consistently friendly and professional here, maintaining all necessary health and safety protocols. They also provide water, juice, and snacks to ensure you are well-taken care of after your donation. If you have the time, please consider scheduling an appointment or stopping by the center at 726 Adams Street, in the Boardwalk Shoppes to help make a difference!

First thing. This is a place to help save a life and the staff absolutely reflects why you are…read morevisiting. They are friendly and very experienced. The site is comfortable and always spotless. Ive donated for over 30 years and this is one of the nicest places I've been. Go here with confidence and trust to help people who need your gift.