They are consistently under staffed and those on the floor are often screwing off rather than…read moreprocessing clients through.

I've been a regular for a few years now. Their quality of…read morecare has declined the whole time. They can't seem to keep employees and this reflects poorly on the working conditions. I've gotten horribly sick from the workers being forced to work while sick. This has happened multiple times and I'm sure countless others have experienced this. They are constantly training new employees so we constantly have to deal with problems and pain because it's just a bunch of new, inexperienced people coming and going all the time!! This company obviously treats their workers poorly and doesn't give them what they need to thrive at their job and give their best care!! Profits over people, as always. shame on octapharma. DO BETTER. I will not be donating here again. Enough is enough.

Now called KedPlasma. Not enough staff to take care of the…read moredonors. No management in sight. No security guard present when I went in. Not as bad as CSL but it's getting there. One saving grace is that the machines are newer and that saves on donation time.

From the owner: ImmunoTek is the global leader in plasma supply. Be part of the thousands of people who safely…read moredonate. We provide a safe, reliable and predictable supply of quality biological products that meet or exceed all government, customer, and industry standards.

I think this is my third time giving here and the staff has always been patient, informative, and…read morehelpful! Octavia helped me get in and out quickly and safely today and I'm appreciative of her calming nature.

The Red Cross is simply amazing! They are currently experiencing a shortage of blood so I would…read moreencourage you to donate as soon and as often as possible. You can donate if you have been vaccinated for COVID-19 so don't let that stop you. The staff is friendly and knowledgeable and have been on every single visit. They also have drinks and snacks ready after your donation is complete.

I've received much blood over my life especially when I had a complication during surgery…read more Therefore I give blood as I can. Moving from Austin I'm extremely disappointed with the availability of facilities here in town. My last home I could literally call and give the next day. My general gripe aside, I decided to travel a bit and visit The Blood Connection. Walking in, I found the people a sheer joy to be around. Course as a former comic, I lightened the mood and while they remained professional, made me feel at home. The goes for everyone, the receptionist, the "supervisor (sorry Brendan I think that's what you are)," the vital nurse and the "poker Alyssa" as sticker doesn't work for obvious reasons. The next thing you'll note this is an extremely clean facility which I can appreciate (ahem....not mentioning their plasma competition). I love the question all blood places ask "which arm would you like?" To which I always reply whatever is easiest for you! Unlike the other place, these people hit my vein second try (not their fault as my veins are deep and roll). I can appreciate them hitting it very quickly and relatively painless. I'd say the whole process was maybe 45 minutes? Hard to say as they said I was flowing good (to which I started wrapping) but running my mouth. I did hydrate so that helps out a lot. We wrapped up relatively quick and I got some snacks then hit the road. I was impressed with the staff and sterile environment to which I didn't have to linger about. I highly advise dropping by if you need to give blood. To which I'll end, please give it could save a life.

Simple process, efficient, the staff is very nice, the also offer snacks and drinks.read more

Terrible experience; when I walked in for a scheduled appointment time for 7am I was turned away…read moreand told that they don't schedule appointments. When I came back later I was brushed off for more than an hr of waiting. The employees are so dismissive and disrespectful.

yes this Brianna I went here and they that I small veins and they I was in there for two hours…read more the video everything filling out paperwork and now they're saying that they can't get my blood, but they know that I have small veins and they literally waste my time. I get no money out of said the guy said he's gonna give me and he's like for some reason it's not gonna be put on the card and he's like well. I guess this day is that good for you I am very upset highly upset this is the worst plasma place ever

I have been a faithful, regular donor for around two years now…read more The staff is very professional and friendly. The office is always clean and sanitized. Sometimes it can be very busy; the staff is well organized in multi tasking and the group works in harmony together rotating roles to handle an array of situations to keep things moving smoothly. Today as I sat down to donate, 2 seats down a gentleman had a seizure, he had a prior condition. I observed staff members respond in an expedited and calm manner to stabilize the gentleman until First responders arrived. Quality and compassionate care.

I have been donating for years, my biggest issue is with myself. I don't come regularly enough so I…read morehave to keep starting the process over, but the staff handles their jobs like pros and gets you out quickly. I highly suggest if you have the time come help others. I keep seeing bad car accidents and although it is sad, O pray my contribution helps someone. Feel free to use me as a reference of this review encourages you to give

Christina might be new to the center but she is no stranger to knowing what she is doing Christina…read moreis very careful and smooth when it comes to sticking you she makes you feel comfortable and welcome