This place should be shut down. My mother fell so often, broken bones and not taken to the hospital…read moreuntil she was almost dead, not exaggerating. She had dementia and they didn't work with her once but really enjoyed raising her rent by thousands on a regular basis. It was very close to ten grand by the time she died. They hated me so much that no one said they were sorry to me when my parents died. But boy, oh boy, did they put on the fake smiles when my uncle and I toured the place. Then we were golden. Move them in, the whole story changes. They all turned into schoolyard bullies. Horrible place! You can't sue these places unfortunately or I would. Lawyers won't touch them or doctors. A$$holes.

From the owner: Assisted Living By Hillcrestread more

My grandfather stayed in the Scandia Village for the past 7 years. He was originally not so sure…read moreabout it, and 3 weeks into his stay there he asked why he didn't go sooner because he was enjoying it so much. There is a lovely garden, indoor plant and puzzle area, solarium where you can read and socialize, a large fellowship hall, chapel area, and dining hall, puzzle and game room upstairs where some folks play bridge and games, and a gazebo outdoors to walk out to during good weather. The staff are so caring and friendly. There is a rotating selection of resident made artwork out in the halls where my grandfather had some of his framed photographs during his stay. Fiber arts and quilts are also hung there. It's great to see the artistry of the people there! I'd love to stay in the solarium and library and plant area myself! Definitely a great home for folks to retire to.

This assisted living/skilled nursing facility has been bought out by Continuum Healthcare. Since…read morethen, the staff has been drastically cut. Local, full-time CNAs/RNs have been replaced by out-of-state contractors. So every 3 months, new staff are coming in and then leaving. There is no continuity of care this way. And in my opinion, not the best way to run a business. Everyone knows contractors cost more than local full-time employees. The top nursing and administration directors have also been replaced by Continuum staff. There motto is all about the bottom line, financially. Open beds are not being filled, due to their recent cut in staff. They would prefer to be fined by the state for not filling their beds, than hire more staff. Activities for the residents have been dropped. The saddest one is the daily devotionals, and with most of these residents at their end of life, faith is so important at this stage. Continuum administration does not care about their patients' dignity. Their website logo is: "With a focus on patient-centered care, Continuum's approach to patient satisfaction is the foundation of its culture." This was a very nice facility before Continuum took over. It's a shame that they're only thinking about money... and not actual patient care, as their logo suggests.

Excellent place to live, great food, activities and Staff…read moreThey also have Jemcare 24/7 personal care on Staff if you need extra care, and apartments available 906-863-3300

My Mom and Dad recently moved to the Harbors. The place is simply amazing... they (and We) couldn't…read morebe happier. Thanks for all your hard work and patience.

I would not recommend this place to anyone. They do not care about their clients and employees. All…read morethey care about is money. They tell their clients they will be and they don't even have anyone that can show up. They will work their employees to the bone. They do not care at all about anyone but themselves.