These guys did a wonderful brake job on my Infiniti! I am very particular and do know when I am…read morebeing sold a "bill of goods" They worked with me and gave me options, but bottom line, the job was done well and the pricing was very fair! Worth the trip to work with an ethical auto repair shop!!

Their service was quick and great. I believe the guy that helped me was Tom. He showed me what was…read morewrong with my car and took my car and fixed it that day even though they were closing soon. All of the guys up there were very nice and really helpful.

They are very friendly and get you an appointment rather quickly. They are informative in a way…read morethat a women understands and is very honest! I have been to a oil change place and tried to sell me a air filter , that I just had replaced a month before.They make suggestions such as new battery before winter because of years of car , but never pushing. Trustworthy company

Unfortunately, I can no longer recommend M&M car care center in Merrillville. Every time my wife…read moregets an oil change, they recommend service that has already been completed by them weeks before. I called and let them know about it, and they said, "Sorry, we didn't show that in our computer." Then my wife took her vehicle in for a check engine light; they diagnosed it as a water pump failure. Their estimate for repair is outrageously expensive. The dealer was $400 less with original parts. M&M car care was going to put in an aftermarket water pump. They are charging more than the dealership service department.

The Manager was professional, courteous, knowledgeable & helpful…read moreThe facility was clean & organized The staff were friendly The prices were reasonable, the time of service was good I requested to see what the problem was on my vehicle so the Manager took me to the work area to view it The issue was taken care of & I left happy I'm grateful when a business Manager & staff show that customer service & satisfaction is important! Keep up the great work!!!

John Craig was professional and knowledgeable when showing me the vehicles I requested…read more Helped me out even after the sale was closed due to an issue I am having with my vehicle and even called other locations to find me a shop that can fix my issues. Hands down best experience I've ever had purshing a vehicle. No pressure and easy going!

Had my vintage trucks front end aligned. Great group of people that were very helpful. Manny was my…read morepoint of contact and while the truck was on the lift ,did a comprehensive once over. Did not try to upsell me and was friendly and professional

I own a 1997 Lincoln Town Car that is a family heirloom, my father purchased it brand new. I have…read morebeen taking this car to Exhaust Masters since 2019 with no problems at all. Well, that has changed, I have, in the last several months, taken the car to Exhaust Master 3 times for the same issue, stalling when either driving at slow speeds or at stops. Each and every time it is something different, Mass air filter, IAC, another Mass air flow sensor, NONE has worked due to the inept diagnosis it has cost several hundred if not thousand dollar and I am no where near to having this situation alleviated, in fact it seems to be worse. They now have diagnosed it again with a crankshaft position sensor, and guess what, that is another 500 dollar repair. Do you see a pattern of ineptness or just plain thievery going on here? I do, this is why I will never ever take a vehicle to this establishment again. It is incredibly frustrating to deal with "parts cannon" mechanics--where they keep firing new parts at a problem on your dime without fixing the root cause. When a shop replaces the same sensor twice (the Mass Air Flow sensor) and the car still stalls, it's a massive red flag that their diagnostic process is failing.

Told me I needed a bunch of stuff I didn't need. He even told a bold faced lie and said that my…read morespark plugs were at the bottom of my engine. He's a liar! F-!

I've been using Brugos Automotive since 1994 and never had a problem with the owner George Brugos…read more Sometimes he will tell you what you do not want to hear but that's because he is being honest. I do my own maintenance to my vehicles but if I get into something I'm not knowledgeable about I take to Brugos. He might have the vehicle for longer than you might like but that is because he is having to do testing to find the hidden problem. But he does find it and has NEVER let me down.

I needed a starter replaced because my truck was stranded in a parking lot and they came out on the…read moredate and time agreed upon and did the job in no time at all price you really can't beat. Excellent communication along the way as well. Would recommend 10/10 times

He did almost great on back brakes. I didn't receive the right parts. Went around town and got the…read moreright part but he was unable to return, kind of ghosted me. Took the car to breaks for less.