This review is really about one person at Pavilions: Chris…read more If you shop here regularly, you know exactly who I'm talking about. Chris is the face of self-checkout. He is the definition of kind. He greets everyone with a smile and, if he knows you well enough, a hug. He does his job impeccably while still taking the time to ask people how they're doing and genuinely listen to the answer. No matter how busy the store gets, I have never seen him rude or in a bad mood. Let's just say the self-checkout area isn't quite the same when Chris isn't there. I've been shopping here for a long time, and Chris has been part of that experience for as long as I can remember. He's one of those people who truly makes a neighborhood store feel like a community. Pavilions is lucky to have him. He deserves a raise. Candy & Craig

A quick shout out for the Pavillons team - thank you Eugenia and Heidi at the cash registers. Such…read moreoutstanding service. They were actually looking out to make sure the special deals from my Pavillions Just4U account were clipped and counted and took the extra time to calculate it. So fast and efficient and courteous. Another reason why I love this Pavillions! It's really the best in town. Five star service.

This review is for the Deli Food & Health and Nutrition Departments. It's difficult when finding…read moreready-to-eat meal prep options. Meal preparation is very time consuming having to buy groceries, prepping, cooking and packing healthy foods. Once upon a time, I was eating very healthy and living that Keto friendly lifestyle. Do I want to do it every day? Not really. Which is why taking supplements is just as important as eating a healthy diet. I truly appreciate Whole Foods for giving their customers these options to enjoy. Last month, I got to revisit delicious delicatessen ready to eat meals . So very satisfying, wide assortment of vegetables, proteins and side dishes. There are also a variety of soups, brown and white rice, and pizzas. Love the options from the salad and hot bar. Their menu items change daily. I also purchased vitamins to replenish my home and travel supply. Plant Based Protein and Ascents Pre-workout to switch up from what I've been normally taking. Whole Foods Market in West Hollywood has free ample parking. And for those of us who do excessive and unnecessary online shopping on Amazon, there is a Prime Counter that can take returns. The floral department also has lots of fresh and simple flowers at a very affordable price!

Overall I am a fan of Whole Foods , but this location has some tightening up to do…read more The produce typically goes bad about a day or two faster than the same items from Trader Joe's. And with some exceptions most of them the staff isn't at all friendly, often your smile will be met with a cold expression. I don't expect people to be 100% happy go lucky while on the clock , but you don't have to have a miserable expression on either. It doesn't make your experience or mine any better. Alas, this is the local Whole Foods so I'm in here weekly, maybe I'll be proven wrong and have to edit my post.

I've shopped at this Trader Joe's on 8611 Santa Monica Blvd for years, and the main reason I…read moreconsistently chose this location over others was its large refrigerated beer and wine section. It was a standout feature. Cold white wine, champagne, and beer ready to go made this store worth the chaotic parking and crowds. That entire refrigerated alcohol section has now been removed and replaced with fruit, which makes zero sense from a customer experience standpoint. The alternative, a few warm bottles randomly placed near the cheese, is not a replacement. Selection is limited, availability is inconsistent, and the wine is never cold. There's also no beer. This change completely alters why people shop here. In West Hollywood, chilled alcohol is not a luxury, it's an expectation, and plenty of nearby stores still offer it. As a result, I'll no longer be buying alcohol at Trader Joe's, which is genuinely disappointing because it was always a go-to. Trader Joe's built its brand on understanding how customers actually shop. This decision feels out of touch with that philosophy, and unless it's reversed, there's little reason to go out of my way for this location anymore.

Good trader joes! Easy to get to and usually they have parking. They have everything stocked up…read moreusually.

I didn't mean to come here. I genuinely thought I was going to the WeHo store lol. All good, got to…read morecheck another location off the list, leaving 2 stores I haven't been to. To be fair, I tried to check out B Hills but it was chaotic af, I was doing a test drive and didn't want anything to happen to the car trying to find parking so I said screw it. This may be as close as I get and that's fine. I know it's a photo op for many, but this is my market of choice. I truly am a fan. Thankfully parking was easier here, I got a spot by the door and went in. Given that it was a Sunday, I appreciated it. I know it's the OG so it's nice to finally pay my respects. Understandably the layouts a bit different and I'm here for it. I'm not used to seeing the soup right by the door. I got some broccoli at the hot bar I'd never seen before, yum! I wish I saw it more. They had my beef chili, eggs I've never seen. Though I'm over the hold my beer on egg prices. I tap out with my $15 Erewhon dozen. Store was clean as always, staff was kind, loads of people as always, but I didn't need priority checkout bc the line was nonexistent when I checked out. It was probably harder to get out than in, but nothing I don't deal w at the Pasadena store. I still want to go back to WeHo, but I'm happy I finally made it here. Is this place part of my personality, ya. Do I care, nope! I'll come back, especially if I get confused about which store I'm going to lol.

Now that they've been around for a number of years, it's a well known fact that Erewhon is as…read morefamous for their celebrity endorsed smoothies as they are notorious for their astronomical prices. If a trip to Whole Foods earns them the nickname "Whole Paycheck", Erewhon will probably cost you your monthly rent. And yet, like a moth to a flame, I couldn't help but make a trip here to check out their wildly popular (and expensive) smoothies! Wandering through the aisles, Erewhon has all of the basics you would expect to find at a market, but a lot of the brands they carry aren't the typical mainstream ones you'll find at most other supermarkets. In a sense, they're like the Whole Foods of Whole Foods, as they almost exclusively feature premium/luxury brands that position themselves as being more "health focused". While that sort of claim can be relative (e.g. lower calories, but higher sodium), there's no question that the quality of their fresh produce, meats, and seafood definitely looked pretty legit, with a lot of products that are organic, free-range, cage-free, hormone-free, etc. As for the aforementioned smoothies that so many folks both praise and complain about, they're made fresh to order from their tonic bar that sits in the middle store - easy to find, but inconvenient to navigate past. With over a dozen different pre-set flavors/combinations to choose from, along with the option to customize and/or create your own, the menu has so much to offer. What's more, if you aren't in the mood for one of their smoothies, they also have freshly pressed juices, coffees, and teas. Even though their Strawberry Glaze Smoothie is easily their most popular smoothie (and best, according to Hailey Bieber), we opted to try their MALIBU MANGO SMOOTHIE ($21) instead. Based purely on taste, this actually wasn't too shabby - It had a nice punch of mango flavor and the consistency was smooth with just the right thickness to it. Plus, I liked how creamy both the texture and taste was and how it wasn't overly sweet. That being said, after tax/tip, did it taste $28 good? No. Although there wasn't anything inherently "bad" with this, it didn't taste all that different from the one I can get by my place in SF that costs me less than half as much. Despite how expensive the smoothie was, which at least I was already prepared for, the thing that really took us by surprise was how long it took for it to be made. Granted, this location might be an outlier, as its proximity to The Grove probably contributes to the number of people that were here, but I never would've guessed we'd have to wait almost half an hour for our order. Since I don't live anywhere near an Erewhon, I can't say if/when I would come back, but I certainly wouldn't entirely rule it out, as I liked the smoothie we got and I'm genuinely curious about the Strawberry Glaze one as well as some of their prepared foods. However, for how much it would set me back, it'll probably have to come after the next time I get a bonus or a raise so I can feel a little better about the splurge. Four stars for taste and the quality of what Erewhon has, but two stars, at best, for value, so three it is.

Melanny Garcia in the Rock 'n' Roll Ralphs (Sunset Blvd, Hollywood) pharmacy is amazing. She…read moredeserves a special mention. She is always smiling, always friendly, very efficient and really is an outstanding member of staff. I hope the appropriate managers will recognize her for her contribution to the store. (Genuine customer review).

I was more than once one the Ralphs on Poinsetta and Sunset twice I informed an Employee named…read moreJessica that she was charging the wrong amount. To please check the price, the employee replied that it was the right price. Once again I told her to check especially the advertise price the had. She look at me and told me that she was not going to walk over there. I ask to speak to the manager. They told me that the manager was not there and that the person incharge was going to come over, finally he did. An Asian employee I believe He's name is Ben, not sure. After waiting Ben came over and saw the price on the items and only said "okay will give You the price that it shows" but I expected to remove the tag and tell the other employee to at least do her Job. The Manager by the name Michael all this time was in the store. He came out and I tried to explain to him what had happened but they got the Female Security involved. And she just grave me and pushed me out side. Michael the Manager and another employee came out and said I had No right to complain and I was very Agressive. But if I was getting aggressive why was he talking to me outside the store and very close to me. After incident I called Customer Service to inform them what had happened and I was with a back pain from Security dragging me out from the store. That they should see their cameras and train the employees correctly. Report was maybe written down and nothing was said or done until this day. No one ever cared to see what really happened and no one called me.​

Good Bristol farms if you're in the West Hollywood area. Big store including their usual grocery…read moreplus a bakery, beer/wine, and nice floral selection. Their florist is really talented and kind. Worked close by and great place to buy a few items. Parking is easy in their free lot.

Update: I changed the 1 star to 5 star because Michael the manager made it right and Ashley…read moregenuinely apologized. 1 Star Review: I've had multiple frustrating experiences at the cookie and coffee station at this Bristol Farms location, and today's interaction was particularly disappointing. I called around 4 PM to place a cookie order and spoke with Ashley. I was immediately told that all cookie orders require 48-hour notice--without being asked how many cookies I needed or any details about the order. I even clarified that I was only looking for one dozen original cookies and one dozen milk chocolate, and she reiterated that all cookie orders require 48-hour notice. What was most frustrating wasn't even the policy--it was the lack of basic customer service. There were no follow-up questions, no attempt to offer alternatives, and no effort to see if anything could be accommodated for the next day. The conversation felt very one-sided and dismissive. I've ordered from other Bristol Farms locations throughout Southern California and have not encountered such a rigid, across-the-board policy, which made this experience even more surprising. I ended up placing the order elsewhere, and my group was very happy with that decision for several reasons, including the overall service experience. At a minimum, I would expect staff to: * Ask a few clarifying questions before declining a request * Offer alternatives or solutions when possible * Communicate policies in a more customer-friendly way Unfortunately, this isn't the first time I've experienced slow or inconsistent service at this particular counter, which makes it harder to rely on. I would also be interested to understand what measures are in place to ensure team members are trained and supported to deliver a customer-focused experience that helps grow the business, rather than turning away reasonable requests.

Exceptional amount of products in a smaller location setting. TBH though, Beverly Hills ain't gonna…read morebe lacking for much. I do wish they carried Sahale snack mixes nuts. They have my favorite licorice, but never seem to have the classic red original flavor. Out with the mixed berry and green apple. Clearly it ain't selling! I do really like this location. Don't love it, yet.... All the Ralph's crew is straight legit and super friendly and helpful, especially my girl that works the self checkout. Super Cool ! Respect.

Hire better people the cashier at register 3 name Angie was very rude. I sat the money down on the…read morelittle table and she got sarcastic with me picked up the money and refused to put my change in me hand when I told her about the situation she still refused to give me my change. When I told her manger margarita she said she would talk to her. I advised the manager I would be yelping Aangie on register 3 and the manager Margarita laughed smh I won't ever be back here.

Good morning. I love shopping at this Trader Joe's. I'm a Native American transgender and they are…read morevery respectful employees. The food I pickup are always fresh and delicious. I feel safe shopping at this location. Thank you Trader Joe's... Cindy Native Queen

I love Trader Joe's. I've been going there for years and I basically go there 2 to 3 times a week…read morebut recently I've been checking my receipts and on a CONSISTENT basis I've been overcharged. Two days ago I bought 2 - 1gallon milks and I was charged for four!! I would hate to think that they're doing this on purpose possibly when they press the button it doubles but I suggest that you check your receipts and that's why I'm giving it three stars. If it wasn't for that, it would be five for sure.