I've had good experiences before, but not this time. Picked up a 14g bag of CAM, took it home and found it to be dry as dust. Just disintegrated when pinched. Harsh, flavorless smoke with little to no satisfaction. Checked the production date and the damn weed is a year old. Not right to be selling dry, outdated products Check your product dates before purchasing! Sure wish I had read more

Off The Charts - One year old, stale, dry weed (not cheap) - Cannabis Dispensaries Near Me - Palm Springs, California

Staff are great and always so helpful. If you have questions, these bud tenders know their stuff and able to get you what you are looking for. Great variety and prices too! read more

Bought a disposable pen here, it ended up being very burnt even the wax inside is dark brown color. Because the pen "works" they can't do anything about it. I'd avoid this scamming place. read more

Off The Charts - Notice the wax color - Cannabis Dispensaries Near Me - Palm Springs, California

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Great experience! Mariah was so kind and knowledgeable. I will definitely be coming back here!

Nice vibe the minute i stepped into the store. So manna people to help you and all very honest and helpful.

I love off the charts it's my go to place when my usual plug is out of commission. Jesus was an amazing budtender. I'm a deal lover and he hooked me up with the deals today and also more info for savings to come. Definitely would recommend. ‼ read more

Off The Charts - Goodies to go - Cannabis Dispensaries Near Me - Palm Springs, California

Nice staff and well organized . Good products too. A bit pricey but for the quality and convenience I'd definitely go back.

Best prices. Allways have something you will enjoy. Blem is my favorite . Our the king roll singles are great share with friends.

There's no first time discount, rather it's a preroll for a penny. The preroll normally costs $3. You have to mention it's your first time. There is street parking in the front and more behind the building. When you first walk in you're greeted by security. But you can see through into the shop to see if it's worthwhile. I think it is, they have quite a few options, it's also clean and easy to look for what you need. They did have a lot of gummy brands which is what I always look for. They had Camino, Kanha, and a few others I can't remember. They even had some chocolate chews from Kanha. Every budtender that's helped in the past has been knowledgeable and nice. They had a few deals going on for the mont. I prefer this dispensary over the other Off the Charts location in Palm Springs. read more

Avoid. This place rarely gets good quality concentrates. As other say, products on the shelves are months or even a year old. They sold me some rosin that was 16 months old and moldy. Per California Metrc products over 12 months are supposed to be pulled and invalid for sale. I was respectful in asking for an exchange. Instead of taking accountability or apologizing, they got visibly heated. No need for that - you should have thrown it away at day 365 and the system shouldn't even let you ring it up. The lounge near cat city has better products but the only thing that is off the charts is their prices. Unless it's on sale you're getting ripped off going to OTC. read more

I've seen the reviews of this place and I didn't have the same experience. The staff really helped us chose the best option for my spouse and I and since it was my first time in a place like this (our fist to this location) they gave us a complimentary gummy of our choice! I had a great time and the staff really showed us and helped us around! read more

Horrible experience, absolutely no knowledge on products whatsoever. Customer service extremely terrible. Terrible store overall don't waste your time coming in. Workers rather argue with you than fix their lousy mistakes. read more

Jesus is so helpful! Great spot I would recommend. They are very helpful. Awesome location

Why say close at 10 pm? When we rush and get here 5 min before closing . Knowing exactly what we want. And not letting me come in .

My experience is with the new Off The Charts in North Palm Springs. Love the location. Not enough people working. Waited 40 minutes. Maybe it's a legal thing, but I don't understand why we have to wait while customer's room around the store and really don't know what they want. The bud tender should be able to read the customer. If they don't know what they want go to the next customer. It was around 4 o'clock, which was a busy time. They only had one budtender I probably overreacted when I was in the today, it would be nice if it could be a little quicker in the future. Hopefully you guys could work out all the kinks. Very grateful to have you in the neighborhood. Wish you all the best. read more

Great and only place for your cannabis choices . Terrific staff. Love the service and selection!!!!!!

Be careful what you buy in that store, ALWAYS check the expiration date, I've been there 2 times and in both times I had bad experiences, the 1st. Time they sold me an expired vape (it had expired 2 months prior) , I went back and told them about it and they said that they will exchange it that time only (that was over 2 months) and I went for a 2nd. Time to get another vape (giving them another chance) but when I left I checked the expiration date because it tasted bitter and this time it said that it was expiring in the following 5 days, so I went back to the store and mentioned that it was expiring in the following days and they said they don't exchange any products. I will not go back to this store again, they only take your money and they don't care if the product is expired or not... By law you have 7 days to exchange it or return the product but they don't implement the rules. I DON'T RECOMMEND THIS PLACE. read more

Large selection, friendly staff decent prices what more can you want. Stocked up of my favorite cart.

Need more people working and with a better attitude. Product is decent though. There are better options.

Andrea lead me in the right direction and I walked out of there with everything I needed and more I recommend stoping by everyone is friendly and greeted me as soon as I walked in and the vibe is chill and the music they play remind me of my high school days read more

As a loyal customer I believe I should have loyalty and honesty from my clinic ! Unfortunately to lie to a customer in order to keep us coming back is very RUDE and EMBARRASSING! Especially when I brought another person with me to ur Despensary. When u promise 50% give us our 50% ! Sorry but will not be coming back!also u gave me a free gift but charged me TAX ! With out telling me is not cool!!!!! read more

I would say it's the best dispensary for variety. They are known for deals, hence the weekly flyer. Howevwe today my bystander was not very enthusiastic about the product. I've been going for years that's why I give them 4 stars. I mentioned "are there any sales" on such or such. She seemed not to like that I was looking for a sale, and made several comments about price points. Then she would just gesture her hand to a generic area from her perch. Even gesturing to items on the other side of the store. Ihad just finished a 6 hr shift , I was tired but really wanted to buy a decent amount of product. Suggestive selling and having enthusiasm takes some work for sure. Today really didn't do it for me. Definitely left frustrated and disappointed. I will still keep going but today was Meh! read more

A bit spoiled from LA Wonderland and MedMen in LA, but I have to say, this is a very convenient location and the staff were super friendly. Very helpful as the product offerings can be a bit overwhelming as here is literally not a lot of room to breathe in this place. Product everywhere. The place can get crowded fast as it's small. Bought a Keef Orange Crush drink -- super sweet. But equally as mellow at 10 grams. Next time I need to ask for the skinny version of this. If that even exist ;-) Also got Wyld Indica Enhanced and THC + CBN gummies. The latter are great for a mellow buzz then off to bed. Story of my life on the road but I digress... All in, good experience. Pricing seems fair and the selection pretty decent. And since it was my first visit, there was a gift with purchase -- two Dollar Dose 5mg gummies which I'm saving for a long trip. As long as I don't end up in a Russian prison ;-) read more

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Best dispo in Palm Springs! Really friendly service, with an amazing variety of products. The prerolls are at a great price, and you get a free one for your first visit! They also constantly have deals going on so it's very easy to get what you like at a good price. Highly recommend! read more

It's a small store, but has a great selection of everything! The bud tenders are very helpful, and the selection of edibles is the best in town. They have lots of specials and reasonable prices.Highly recommended! read more

Great costumer service and open on Christmas. Was within walking distance from hotel.

I visit the area each winter and I used to drive around to various dispensaries looking for the best selection and best prices and best staff. Now, I just go right to Off The Charts. They cram a LOT of different products into this small space and the staff is not only knowledgeable but also very patient. They've got products along a wide price, too. You'll find something if you're on a budget, or something to splurge on if you've got the funds, and lots in between. I show up before 9am M-Th for the early bird discount (confirmed as of Dec 2023) and always walk out feeling like I got a lot of quality product for my money. read more

Went to the other store in Indio. They were out of the very specific product we needed even though their website did say it was in-stock. The lady in Indio was nice enough to call this location to ensure they had it. They said yes they had it and they would save it for us. We make the 40 mile, 90 minute round trip to be told no, they were out. In fact, the woman in Palm Springs never even checked when we called. She just said they did so we'd come in and spend money on other stuff. This was my first and last visit. F this place x1000. There are plenty of better dispensaries worthy of your business. read more

First I wanted to thank all the employees because they are like very nice people and they really want to help! But specifically one person has stood out to me and that is LORA. She always remembers my name knows what I am looking for and she is super super nice!! That why I won't go anywhere else. Knowledgeable, personable, service oriented and everyone knows product. Thank you , I cannot thank you enough and will continue to be a repeat customer read more

Maybe when a customer calls don't hang up on them. Instead a simple "thank you" ends the call much more effectively and also retains customers. This after the associates had chitter chatter to discuss amongst themselves while I used the atm yet became dead silent when I walked back in gives me all the indication I need to not visit this store again. Over priced and poor selections anyways. read more

First time in and they are super helpful. They gave us a couple of great discounts as well. Great gummies had me happy all week!

Friendly and familiar staff. Prices and deals seem to be unmatched compared to other shops. For being chronic, OTC has had my back with quality ganja for a great value. read more

This place made my 710 bad you guys advertise on Weedmaps certain prices and don't even honor. I passed so many dispensaries just to go to Otc got my stuff ready knew what I wanted to buy, knew the prices and even showed to you your Manager and all the staff and you guys try to blame it on Weedmaps that they're the ones that put the price on the product. I won't be support any OTC anywhere in California. And I gave 2nd try this place slimergreen420 1st review on weedmaps industry is becoming shit for a couple dollars you guys couldn't honor it and it's not about the money. It's about the customer service. You guys lost the customer for sure. No wonder everybody in Palm Springs Cathedral city and this whole area saying OTC sucks they w read more

Off The Charts - Price of the disposable they were trying to charge me $30 when it clearly say $17 - Cannabis Dispensaries Near Me - Palm Springs, California

Spent over $150 only to have the rude lady "helping" me remove not 1, but TWO of my 25% discount lines off of my new customer loyalty card at check out, sighting I had been in before. I told her I had been in before with my partner, yes, but this was my first time purchasing for myself. I had bought nothing here before; my partner had and had their discounts used and removed from their card, not mine. She continued to argue with me by repeating herself, so I capitulated and bought my items, some of which were packaged last year (it's June, people). Needless to say, we won't be spending any more money here, but elsewhere. After talking to multiple people in the industry about my negative experience at Off the Charts, I was told horror stories of unprofessionalism and found out that their storefront was supposedly even raided last year. I highly recommend going elsewhere! Just take one rude customer service representative to ruin a business. You're only as strong as your weakest link. read more

I recently quit smoking cigarettes and I wanted a weed vape to cut the edge. Abraham came through with friendliness and good knowledge of what I'd definitely like. Even though they were slammed, he was not impatient and helped me be thorough out my decision. I live local and every-time from the window to the wall , they come through with friendliness and exceptional knowledge! Lots of beloved420 inventory and DEALS! read more

Off The Charts - Cannabis Dispensaries Near Me - Palm Springs, California

Double the price of online, asked why it was extra and they claimed it was because of tax. Still made the purchase but won't be returning

This guy right here. His name is Beto one of the sweetest people at the shop . As soon as I walk through the doorman very informative about the deals. Let me know about the first time offer. 10 out of 10 . NOW THEN I met Beto!!!! He was so cool. I told him my price range he was willing to work with me. He found me some of the best products ( gelato brand joint ) that I'm very satisfied with. I will be coming back here when I return to Palm Springs. His personality really made my night give this man a raise ASAP! read more

Off The Charts - THE BEST BUD TENDER - Cannabis Dispensaries Near Me - Palm Springs, California

This place has great staff every time I come they are always so nice. It gets better because this place also has great deals, they have specials every weekend. You can't beat their prices this is literally my favorite dispensary in Palm Springs. I come here all the time and I can't recommend it enough. read more

I would have to say this is hands down the best dispensary I have ever visited. Friendly, knowledgeable staff as well as the freshest flower at amazingly low prices. The selection of products is mind boggling. read more

Don't expect them to stay open until 10pm in downtown Palm Springs. I showed up at 9:58, front door was already locked and security gate was locked as well. Store was empty except for employees who all were pointing and laughing at me. I won't be back, I will go somewhere that is willing to stay open an extra 5 minutes versus closing 5 minutes early. I used to come here a lot but I won't be coming back again. read more