Great customer service in the printing department. I came in to get some documents laminated & all three employees were welcoming & helpful. One employee took the orders, another one fulfilled & the third checked customers out. The positive flow of teamwork is evident which makes it easier for us customers. The store is in great shape & not crowded with inventory. There's various sub-departments offering an array of items aside from office supplies. If you utilize OD often, sign up for their rewards program as you get instant deals & such on future projects/purchases. read more

Office Depot - 1.4.2021. - Office Equipment Near Me - Atlanta, Georgia

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This is my first yelp. I've left plenty of 5 star google reviews. Never a negative one. This is quite literally the worst customer service experience of all time. Felt like a nuisance for walking in. Not just from one employee BUT ALL THREE I interacted with. Especially the guy at the print shop. I asked to print business cards for a week out and the guy didn't even know how to do that. Twin. That is your job. Lock in. I'm debating on quitting my job and applying for a job at Office Depot corporate just so I could fire these horrible employees read more

I needed to buy some removable adhesive name tags for an HOA community event that I planned for this evening. Office Depot came through with the exact ones that I wanted because of their larger size. This Office Depot location is in a large shopping center. All of the businesses share a very large and free parking lot, and parking spaces are always easy to find. When I walked into the Office Depot store, I didn't see any employees at any of the registers at the front, nor did I see any in the Customer Service area. Lucky for me, the signage at the end of every aisle was accurate. When I saw the "Labels" sign, I quickly found the name tags. As I was walking toward the front of the store, an employee saw me and asked if I was finding everything alright, which was a great thing. As I got closer to the front of the store, I was confused as to which area I was supposed to go to to pay for the name tags. An employee in the Customer Service area asked me if I was ready to check out, and did so efficiently. The only issue that I have with this store is that the check out area where I was supposed to go is confusing. The store is clean and organized. Merchandise in all of the aisles, except for the ones against the walls, are easily in reach for most people. read more

Office Depot - Storefront. - Office Equipment Near Me - Atlanta, Georgia

Horrible customer service. The Kavin Luong the operations manager has horrible problem solving skills. He's rude and doesn't even make an effort to help you. He appears to be annoyed by your presence. Courtney and Stephane who appear to be mangers were great but I won't be back to my neighborhood Office Depot because of this experience. read more

I returned a used printer cartridge and was told to allow a few days for $2 to post to my account. I checked twice and was told it had not posted yet. I checked again today and was told an entirely different story that it would not post unless I made a $10 purchase within a few days of turning it in. How can the employees get away with telling such different stories. Total waste of time. read more

What's the point of going here if they won't even help you? I came to get help for printing and for them to actually do it. The young dark haired female and her boss who smokes cigs outside who didn't even speak are not helpful or approachable. Just talking about their lunch breaks instead of helping someone. read more

This store is great & the staff are friendly. There's a really helpful young woman who wears glasses & works in the printing area. She has a European accent like German or something. Very sweet! I've been in this location twice for my printing/copying needs. No problems. Reasonable price. read more

Love coming into this Office Depot. The store is easy to navigate and very clean. The isles are well laid out and the signs allow for easy location of what you are looking for. The employees are always helpful and friendly, greeting guests as they come in the door. I will continue to shop here for my office needs because of the wide selection of items and the awesome employee interaction. They offer a great rewards program with discounts upon checkout and eventual cash back rewards once you reach a certain spend. The only draw back is that they promote free two-day shipping once you spend $500 annually. In 2019, I thought two-day shipping was standard, I guess not (thanks Amazon). read more

They have been in the last year GARBAGE!! Idk what changed, but half of the time the printers do not work and the workers by the printing station more than half the time don't want to work. Printer wouldn't print asked them if they could print on there side said no we don't do walking printing jobs but guess what she was literally putting in an order her and the coworker for Chick-fil-A I mean if you have time to do this you should have time to print out 2 sheets of papers. Due to hours machine not wanting to print it for me. She suggest I go to FEDEX. YALL ARE SAD!! Close the store if yall would rather eat and put lipgloss on than help. Signed a customer who will always give reviews where needed. I didn't give one the last time I went in and the machine didn't work but yeah took the time out of my busy schedule to definitely post this. read more

No customer service, and very pricy papers. If there were service agents to help, I would pay more and shop there. I had to wait forever just to get out, no cashiers to check me out. read more

Great store, swung by to get some cables and Sully was very helpful. definitely recommend.

Very professional , clean store and helpful staff. I always go there whenever I need to send a personal private fax that I do not want to send from work. read more

Kinda strange to write a review for an office supply store, but I've had consistently good encounters here, including one of THE best customer service experiences. I originally ordered something online, and set it for store pickup. After getting confirmation that it was ready, I went to go pick it up at this Mt. Vernon location. The worker tells me they cannot find it in the store. Eventually a manager comes to assist, and this is where I want to praise Mr. Dameon. He went above and beyond during a situation that wasn't even his fault (it was the fault of the online process that should never had said this location had the item in stock). He spent a good amount of time, re-checking around the store, calling online, and even offered to help me find a similar product in store and match the price. Since then, I've always made it a point to say hello when I drop in, and Dameon there with a friendly smile. The rest of the staff at the store is also courteous and helpful without being overbearing. PRO TIP: Occasionally, Office Depot has a Yelp Cash Back offer, so check for that, claim it, and make your purchase. read more

I submitted my order on Tuesday, May 7th. Same-day printing service order. I understand it was after the cut off, I even called the store to make sure they could print my order and the guy on the phone said he could get it done by the next day which is Wednesday, May 8. I told him I didn't need it until Thursday. Wednesday past, Thursday passed and I called the store this morning Friday, May 10th, only to find out they couldn't print my order. The lady on the phone with me wasn't understanding and rude about the situation, she kept asking me the same questions instead of apologizing. I was told that this order would be completed by Wednesday. I requested to speak to the manager and the manager didn't even get on the phone to speak with me. Not good customer service. I've used this location many times, spending thousands of dollars yearly, if not every 6 months. What is the point of same-day service when it's not being honored? read more

The lady in charge of the copies didn't want to help us print, even thought it was 45+ minutes before the store close. We only needed one sheet of paper to print of some personal documents, but she just refuses saying she was "too busy", we even tried doing the self printing option, but she didn't want to provide us with the paper, so she wasn't helping in any way and we had to look for other establishment to take the copies. What a horrible service, and hopefully I don't need to go again. read more

Went to this location to use their advertised "printing services." This location does not have computers to utilize - instead, you need to send your document to an Office Depot email and they will print it. No guarantees that the document is deleted after printing. No thanks. The employees here whiny bitches and completely unhelpful, too. Go to FedEx instead. read more

Never do print business with Office Depot in Dunwoody, GA. This review is based on my visit on August 27 around 10:30 am. Went today to get 50 copies of two sheets of paper. I walked up to the print area just as another customer was leaving. I told the lady there what I needed, she said to check in at the kiosk so no one else could get in front of me. I was the only customer in line! I finished at the kiosk and told her again what I needed. She swung around her computer and said to input my order into it.(isn't this her JOB?). I entered my number and it pulled up random info - not my name or anything that looked like an order entry. I said "I need help" and the lady came back. She then told me that it would be faster if I went to the self serve machine. By this time I was pissed off and left the store. What a lazy, unorganized mess of a place with zero customer service. read more

"Well, we obviously can't leave you alone with that stapler." -- Two Weeks Notice (2002) I have often avoided this location as the service is atrocious. No one wants to help you ever and the line seems to be long, even with only a couple of people in them. Check out is always very slow. I can usually find what I need without much help, but over all if I look like I am wandering aimlessly, and going up and down the same aisles, maybe offer some assistance. The only way to get help is to get in the crazy line and wait. They have most of what you need, paper, envelopes, ink cartridges, etc. At check out, the staff is nice enough. Most cases, but the time I am checking out, I am really ready to get the heck out of Dodge. read more

Went into the store on Monday 10 December, 2018 and Bella was great. She help us find what we needed and was very professional. Emailed photo print and received an email at 3:12 AM saying my order couldn't be processed. I needed them in the morning. How no one called and told me. An email at 3:12 isn't communicating and phone call. Unacceptable read more

My experience at this particular Office Depot was fantastic. I stopped in 3 days before Christmas Day when I was faced with a dilemma. I needed to have trading cards made for the kids participating in UFC GYM Perimeter's Winter Camp. I needed them completed the next day! I definitely should have given them more notice. However, they were so patient with me. They let me use their computer because I wanted to design the cards myself. Two hours later, the design was complete and the cards were off to the printer. They had them ready for pickup next morning. The kids loved their cards and I loved the AMAZING STAFF for making it happen! read more

Nathaniel Small (Naja) is the best. Great customer service. They actually ask you if you need help! I just got some signs made up for the window at The Wax Boxx & Beauty Bar. I'm very happy with the service done in a timely manner. And a great job! I'm one for great customer service so I will definitely be back! read more

Office Depot - Office Equipment Near Me - Atlanta, Georgia

I received the most amazing customer service when visiting this store! The man helping me at the Printing station; I believe his name was DJ, was absolutely the most helpful and kind person. He was able to help me with my printing requests in the most professional and efficient manner and I truly appreciated it. Everything turned out perfect thanks to him. read more

I have had 2 great experiences with the printing services at this location. Terrance and Tim did a great job with my projects and they were professional and fast! Recommend this location! read more

These guys have been horrible lately! I walked into this place recently with the attempt to buy an Ethernet cable for a cable box due to adding a new TV in my house. As I walk in, I pass by two "associates" without being greeted or anything along those lines. I approach one of the "associates" by the name of Kevin and ask him if I am invisible because if so, I would very much like to know. He said no and kept on walking. I go chase down through the store a cable. A few minutes into that, I get approached by a "customer service specialist" in which I engage for assistance. I tell him what I need and he recommends a coaxial cable. I disagree, therefore a slight debate begins. I am 200% sure I need a Ethernet cable since I have personally disconnected the one I have in place from the old TV to the new TV. The conversation goes to where I start doubting what I came there for.. I finally grab a 7 foot Ethernet cable and call it! This is just another example of people being miserable at their job. My recommendation in general is that anything is possible if you stop being lazy and never get comfortable with your self. Most of these guys get stuck in these jobs where they simply consume the air provided my Mother Earth without much reasoning. I do not understand! This is a great place to get annoyed and waste your time. If that is your cup of tea, please don't hesitate! Highly recommended! read more

Office Depot - Office depot - Office Equipment Near Me - Atlanta, Georgia

Wow what an awful store and experience...printing service was absolute trash. Waited 10 plus minutes just to be told to check into kiosk which then said it would be another 10 minutes with no one in front of me?The women who was supposed to be at the printing desk was running all over the store, she was everywhere except at the desk helping me. I need 2 pieces of 18x24 paper copied twice. That's it. 4 copies were needed. Waited 30 minutes watching her attempt to copy it Before they told me anything the helped 4 plus people that were in line after. she brought back half of the copies with ink smeared all over them. I asked her to just use a larger size paper to print then 10 more minutes later she came back out saying there printer is jammed and I can come back in an hr. Yea right, waited an hr for them just to wrinkle my original designs and not give me the copies I needed read more

The worst ever customer service at the print section. The guy with attitude had no desire to help me when I was not happy with the result.

I don't know what's going on here -- been in twice this week trying to order and get business cards. There's always 4 employees to every customer and still there's a customer who needs help and nobody is helping. I ordered business cards in the store, was told they'd be done that night or the next day. I go back the next day, no cards, haven't been made yet they told me. Call the next day and they have no record of my order. The cards were not made which means two different employees - one the first day and the second the day when I came back in completely blew me off soon as I walked out of the store. They're done with whatever it is I came in for and paid for the instant I leave. But they aren't even busy and this is what they do, it's a print shop! WTH? read more

Dropped a post office package here a few minutes ago. What a pleasure. Someone came over and took my box before I could even get to the counter!! It's a lot more out of my way than the Dunwoody post office, but that place is a total nightmare with its lines and unfriendly employees. Thanks, Office Depot, for giving me another option read more

Very poor customer service! I was totally ignored by a customer service rep who was within 20 feet of me. Then the manager misinformed about the warranty on a zagg invisible shield. Don't visit this store!!!!!! read more

I have been coming to this location for years and have yet to ever have a positive experience. Employees are never helpful. Lines are always long. Go in with patience because you will need it! read more

I went to Office Depot at 1155 Mt. Vernon Hwy. to purchase Epson ink cartridges. I had an advertisement from Walmart offering a sale price for these cartridges. The Store Manager, Rufus Butler, offered to help me find what I needed. He was delightful and very helpful. He found the cartridges I needed and also gave me the price offered by Walmart. Also, the guy at the checkout was super nice and friendly. I will shop at this store again soon. read more