I always think this place will be closed the next time I come by. Many of the shelves are bare, and there few customers. Several of the main office supplies are very expensive compared to Sam's or Costco, which are nearby. Most of their business must have moved online. Still, the service is good and I am glad they are nearby when I am in a hurry. read more

Came here on Black Friday for a few things. They were not busy and there were employees ready to help me find the couple of items I came to get. They knew the aisle numbers off the top of their heads and I was in and out before I knew it. Good experience, but nothing remarkable. read more

Office Depot - Office Equipment Near Me - Dallas, Texas

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Horrible service the manager and staff could not help me print. Because the printer guy was taking a break for 30 minutes. They told me I could go to another Office Depot if I didn't want to wait the 30 minutes. More like I prefer the competition staples from now on. read more

Lol the lady working there makes you feel like your bothering her for asking her to do her job ...

I just finished getting prints at this Office Depot location. Laura was AMAZING !!!! she was beyond helpful and friendly. If you have any printing or copying needs please come to this location!!! read more

Go to any other location if you can! The service here is horrible and the lady working behind the copy&print section is there to go through the motions of her job but not to actually help customers. I watched 4 people (5 including myself) walk out with out being serviced and she could care less and it shows. Office Depot would be doing us customers and their business a huge service by replacing her ASAP! read more

Just came into this store to get some prints. We had face masks, etc (due to pandemic). Unfortunately the self printout wasn't working so we approached the counter at a 6 ft distance (tape markings are on the floor) to ask for help. As my husband stepped to the tape, the worker yelled and I mean yelled "hey man you need to back up!" Mind you we are grown adults, so the yelling was completely unnecessary. He started yelling instructions to fix the printer. My husband stated, "can we have you print them out for us." The worked again yelled "no man I gave you instructions already." Now I don't know about you but there is absolutely no reason to be yelling at any customer. As essential workers ourselves we know people are scared. Nevertheless this behavior from a grown adult is inexcusable, nonetheless projected towards a customer. My husband was taken back and I myself was flabbergasted. I haven't been yelled at like that since I was a child! We walked out immediately. I called the manager JJ, but in all sincerity I felt as though he brushed me off. If I were you, I would take my business across the street to the FedEx Office. You'll get exceptional service, with a friendly tone and patience. read more

Been to this Office Depot during the pandemic for Copy and Print services, and also for online pickup. Copy and Print staff have always been helpful, providing good customer service and getting my print job done in a timely manner. I will be back for more good service at this OD. read more

I'm studying for an exam and needed sleeve protectors for my printouts. I ordered a pack of 200 online and it said I could pick up in store and would be ready in an hour. I checked out, paid in advance and within actually only 30 minutes from placing my order received the text that my order was ready. Had my experience continued on this note it would have been 4+ stars. I got called into a meeting so couldn't go pickup till this afternoon at 3pm. I walked in and saw the sign for pickup of online orders. There was a woman standing off to the side leaning on the counter and one associate working the area, David. I walked up and waited and he appeared to be talking to himself. After about 5 minutes he finally acknowledged me standing there and asked why. I told him I was here for a pickup for a prepaid order. He asked my name and then walked away. He proceeded to then talk with the woman at the counter, take some papers and perhaps fax. Then he came back to where I was waiting and called her over to check her out. Then the phone rang and he took the call and helped the customer on the phone while I continued to wait. He finally finished the call and asked me again for my name. I repeated myself and he walked around his area and asked what I ordered. I told him and he said okay and left the area and crossed to the other side of the store outside my view and then finally returned with my order. However it was not over. He proceeded to scan the item and say I needed to sign for it. Yet he had another call come in which he answered while he was helping me. The customer service was subpar. I finally escaped with my prepaid order after 25 minutes. Next time I would buy online and ship or just go to store, buy item and checkout - either of which would likely take way less time. read more

I normally wouldnt even consider something like writing an actual review for an office supply store. But I will say that the customer service at this place was done very well. I had just came in quickly to buy some new printer ink and a few doo-dads, And the nice lady there was so helpful and friendly I decided I could share my experience with Yelp. I only wish I got her name correct. I believe it was Maggie or Margie. She was so very patient with me that I was impressed to the point of giving the store good marks here. read more

This is the closest one to where I live and the one location that I frequent the most, so I come here pretty often to get stuff laminated for work. The print guys are pretty quick with the work since I hand them the stuff when I first get there and after perusing their stuff I'll pick up my order on the way out. Personally, I come here to buy my printer ink cartridges, my Mont Blanc ink refills, and several occasions of buying electronics when they are on sale. I once had to return something because the package did not include something, but the people working there were cool with changing it out for another thing. read more

The one star is for the polite employees I encountered while picking up my damaged goods. The file cabinet I needed was only available for store p/u from this location 40 minutes from home and about 10 Office Depots away. I had read the reviews about these being damaged while still being boxed up so before I made the drive, I asked the store manager, Steve, to check the product for damage. He claimed he did but when I arrived I found that all he did was open the top and look down into a long dark box. This is why he didn't spot the MULTIPLE DENTS. I specifically asked him to unbox the item. Had Steve actually checked this properly and found the damage prior to my arrival, I'd have been perfectly happy to wait until a replacement could be sent. The wasted time, drive and lying are why I won't be back and want to give this place negative stars. read more

This is truly an excellent Office Depot. I come in several times a week, purchasing office supplies electronics as well as doing much of my copying work. Throughout my years of shopping here, I have never ever encounter any staff member that was unprofessional or unfriendly. Sometimes i feel like Shawnna in the Copy Center cares more about my copying than I do. I really appreciate that. The store is far from beautiful, but the fair prices and excellent staff make up for it The clearance rack is great too read more

I had to go into this location for some printing needs. I was totally clueless and then out I had screwed things up before I got there. No problem though. A young man named Taylor saved me! He was patient and polite and extraordinarily helpful. He saved me money by fixing my documents so I wouldn't have to run and pay for blank copies. He fixed everything and even emailed me my corrected document so I would have it for future uses. This guy was awesome! Thank you so much! read more

Shana in the copy department was extremely helpful in scanning different sized documents into one PDF. The FedEx across the street was going to charge an arm and a leg and the finished product was going to be the exact opposite of what I was looking for. Shana had three times the customers they had and was somehow able to help us all at the same time. Excellent customer service! Excellent multitasking! read more

Really lousy location. Thieir associate David was very nice, but his younger colleague was completely unfriendly and useless. Will not be going back to this store. read more

Horrible customer service. Only one checkout is ever open, and it's extremely slow. Items are overpriced and often out of stock.

I was greeted at the door and asked what I was looking for. Associate took me to the area, and I was able to find just what I needed,size. I had been to another O D on Greenville and associates were all talking among themselves too busy to help a customer. Forest lane seemed to have personal willing to help, great job. read more

I had the worst experience I've encountered at any Office Depot. I did not know you could not access online to print a document. A woman did not get her name I'll also be calling btw anyway she takes the computer away from me. I am a paying customer and expect to be treated as such.. There was a correct way to address me. A gentleman walks up wants something laminated. She literally says you all come at the same time. read more

The store is low on items, unorganized and the assistant store manager is rude and unhelpful! Go to another Office Depot or try a staples.