Went to this Office Depot Horrible just barely above, poor but below fair. Workers were just not doing anything and what is this charge of 5 bucks minimum to get something laminated. Seriously..Customer service SUCKED and was a Horrible experience overall. Idk If other Office max are like this. Hope Not. So 1 out of 10 I give it a 2 out of 10. So UNTIL NEXT TIME STAY HUNGRYYY read more

Like others leaving a review here I made a TSA pre check appointment and the general manager went home because they didn't know there were any scheduled TSA pre-check appointments. They still had me waiting 30 minutes for nothing. So unprofessional and disappointing. read more

Kinda grubby overall, like a KMart, but less exciting since there are no "blue light" specials here. I got what I needed to get done, done. But, I felt like the employees were strictly instructed to not give any help help to self service clients who needed to fax, copy or scan something. I get it, they're there for the service fee, but it felt like you were definitely on your own. read more

Every time I come in here, everything goes smoothly. I get lots of stuff printed and it always comes out great!

I scheduled an appointment for my TSA Pre-Check by Telos at this OfficeMax location. Attached below are my appointment details. I was required to register a specific date and time. I drove 27 miles to this OfficeMax, one way. When I arrived 10 minutes early, the employees told me the person who does this left for the day. I will never use OfficeMax again for anything. read more

Office Depot - OfficeMax - Appointment details - Office Equipment Near Me - Tucson, Arizona

Great store to get your paper and office needs. Store was clean. Staff were friendly and kind as well as very helpful read more

Office Depot - OfficeMax - Inside - Office Equipment Near Me - Tucson, Arizona

Best experience I've ever had at an OfficeMax. I had to print up shipping labels, which would have been difficult since I had no access to my computer, but they made it very easy. The front desk girls also allowed me to pack my packages at the front using their tape. read more

Had a TSA pre-check appointment for 10:30am. Got ready, hired a babysitter, got my documents ready. Showed up to my appointment and no one was able to help me. I was told to come back at 12:30 when the guy who did those appointments would be in. The manager. Michael. This same thing happened to my friend months ago. They clearly do not care about appointments and have made no changes to ensure someone is there for the TSA appointments. Very frustrating! No wonder office max/depots are going out of business! read more

After purchasing multiple desk chairs and encountering a series of manufacturer issues, we received exceptional customer service at this store. Several staff members went out of their way to make the returns a streamlined, easy process, from hauling in the large packing boxes from our car to quickly arranging the replacements. Highly appreciate the great help at this location! read more

John and Jake went above and beyond and used their expertise and experience to get my daughters invitations printed and ready quickly, this sore should be commended. They even had address labels and mailing stamps. Highly recommend this location if you want quality done right! read more

Worst customer service and extremely slow. FedEx should be based somewhere else they are getting a bad name for this terrible service. UPS never treats people like they do at this location. The employees have attitudes and do not take customers in a first come first serve fashion even when told the correct order. Disrespectful and should be given paperwork or fired. read more

Office Depot - OfficeMax - Office Equipment Near Me - Tucson, Arizona

worst availability for printing on 22nd and Harrison . no one is ever scheduled or in the print department and the manager just walks around and never helps ! what's the point of offering print services when your print people are unavailable because they are helping in the store and at the register or not scheduled in the print area ! frustrating ! read more

I don't like coming here because they are always short/staffed and the employees are ridiculously slow. I come here because there's a student printing/copying discount. I literally print my own stuff and wait at least 20 minutes in line to pay EVERY time I come here. And the kicker? There's rarely a line. I'm always the only one in line waiting lol. I always go when there are few people to avoid the lines and yet, I'm always waiting. read more

Went in to office Max/Office Depot yesterday and while we (mom and I) were there we were trying to figure out the printer to make copies. Their copy machines suck! They kept jamming and you have to continually load paper because it doesn't take more than like 15 pieces of paper on tray 5. This was the tray they told us to use. Two employees helped us. One girl was really helpful and the other one looked pissed and annoyed that we "didn't know what we were doing" even though we do the machine was what was giving us problems. Also, while I was there I had to use the bathroom soooo bad...as I went on an adventure to find the Loo I open the door it reeked like old smelly socks...and the toilets were DISGUSTING! I know this isn't a restaurant but it's not a gas station either. There was grossness on the back of the seat, on top of the seat, in the bowl, etc... I've been coming to office max for years...and ever since Office Depot joined/bought them it's been going down hill rapidly! read more

Office Depot - OfficeMax - Office Equipment Near Me - Tucson, Arizona

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The store closes at 8. Needed to ship a package, at 8:40, I am told they were closed. This is the second time this same employee has pulled this. If you close at 8, then you should help the customers who are currently in the store. I've never seen this behavior before. Unacceptable. read more

I've used Office Depot for years to make prints of my artwork and for faxing documents. To briefly share my experience: I came in to print a PDF from an email and fax the document. While I was waiting, a staff member asked me to sign into a kiosk to wait in line. I thought it was over the top, but ok. It asked for my name and phone number. While I was being helped an elderly man was asked to sign in and he protested about his privacy, which is understandable just to print something. He stormed out of the store upset. The only reason why they get 2 stars and not one is that the service at the Copy & Print counter was friendly and efficient during my in store visit. However, I checked my email the next day and they sent me this message: "Hello Carey, Due to our new policies we need you to come in and prepay for your job before we start production. Thank you, Copy & Print" Why? I sent the document to print while standing at the counter. I signed into the absurd kiosk as requested. Moreover, I PAID THEM. I paid $4 to print and fax a two page document. What did I do wrong? This is harassment and I'll be taking my business elsewhere. I would recommend that choice to others. I'm disappointed. read more

I purchase a lap top the hard drive was not working properly. Had to purchase a another hard drive. The personnel is not cross-trained to assist in the copying section. Each time I went in only one person was working and there were people walking around doing other duties rather than assisting people who were waiting for service in this department. You have to check in before that they will assist you. Well there four times was I asked if I checked in each time I said yes within the earshot of the same person that asked me. No cross training with people who work there to assist in other departments. Pretty much the attitude is that's the way it is. This is the office Depot on Ina and thornydale in Tucson. read more

I've been using this location for my business needs since 2012, so I can confidently leave them two stars without any guilt. No, I'm not a masochist...the convenience factor (location) just outweighs the petty annoyances, as frequent as they are. So...I used to use them for everything, including printing. The success rate of having the print job done on time and correctly was around 50%, so I eventually bought my own equipment. I figured out that shipping is free online as long as the order is over $50, so now that's what I do for office supplies. That just leaves me with shredding services. The bins are almost always full, though. Yesterday, I asked the sales associate when they would be emptied. She mumbled, "I don't know...go ask so-and-so." No thanks...I guess I'll buy my own professional shredding equipment, too. I'm open to any recommendations! read more

I WOULD GIVE YOU BIG FAT NO STARS !!!! I called the Office Depot in the Spectrum Center, and I never got an answer. So I decided to drive there and ask my question regarding the printing process. When I walked in, I could not find an attendant, not even at the cash registers. I made my way towards the printing area, and an employee was sanding the entrance making so much noise that I could not hear when I asked another employee how the printing process works. It didn't matter because she pointed to the printing area and said to follow the instructions. She must have been at the end of her shift because a well-trained employee would have walked to the printer and walked me through the process. Only one person was faxing in front of me. I asked the person behind me for help, and honestly, she should work there because she had more customer service than anyone there. Only one printing machine was working, which later became an issue when more people requested printings. Remember that only one person was ahead of me, but she was taking forever because she had technical problems, and not one employee would come to her aid. I asked the one employee there, who pretended to look busy if she could print the rest of our papers. She stated Office Depot's policy is to only print in large quantities. At this point, I have been in the store for 1/2 hour. Finally, it is my turn, and there are at least eight people behind me waiting for me to finish when the only working machine stopped working! I had to yell at the guy sanding down the floor because he could not hear me, "Please help me!" (while onlookers are glaring at me, pissed off). The young girl working in the printing area was no help whatsoever as she pretended to look busy because she could see that people were getting upset. It showed she did not have any training. I thought to myself, how is this possible? There was one person in front of me, and I have been here for almost one hour, and I can't get a few papers printed. It wasn't until I started to voice my observation of the poor customer service and demanded the General Manager's phone number. Then I see employees rushing to assist me and the others, but it doesn't end here. It gets worse. All the people behind me run to the printing counter, and they all get assisted before me. I was at Office Depot for a total of 1 1/2 hours to print a few papers. I think it would have been better if I had just bought the ink for my printer at home and not have wasted my time. What a horrible experience, and I blame the Managers and General Managers because you are the people who train the employees, and if there is no supervision, well, there should. I had never seen such disorganization, poor customer service skills, and having an employee start to sand down the floor, making such noise during operable hours. I had this awful experience on 5/24/2021 at around 6:00 pm-7:30 pm. I will never run out of ink, and I will most certainly never step a foot in your store ever again. read more

Shout out today to the Office Max ladies for being so knowledgeable regarding unemployment faxes to the State of Arizona DES they were really great! Thank you Tracy and Emily you girls are amazing!! read more

Want to fax a document from this OfficeMax? You better know how to do it because you are on your own. The staff is too busy or lazy to help a customer. I went to FedEx. read more

Forget about trying to buy a nice pen there, you take the package up front and then they bring a box with a whole bunch of them trying to find what you have. After they tell you that they don't have what you just picked from display, then you realize that it is all misplaced, under wrong prices. A total mess for something that should be simple. Was trying to give store my business, but yet again will have to rely on Amazon. read more

Came in to buy an all in one laser color printer 9/22/2015 9am. Stood in the printer section for 20 minutes pacing the isles waiting for a sales associate to help me. They kept looking at me from the office door and just ignored me. Left at 9:20am. Guess I'll try my luck at Best by or Staples. read more

They certainly have lots of office supplies and equipment. The only problem is their prices are a little on the high side. When they have sales on paper it usually is a good price. The store is nice enough and the employees are friendly enough. read more

Absolutely do not use this location for printing services. The employee is rude, arrogant and condescending. She behaves as if anyone asking for a print job is uneducated and ignorant. I was treated this way by her and then watched as 3 other people were also given the lecture about how their job would be below average. She complained about being too busy, so I guess we can fix that. Use another business, which is what I did and had great service at a locally owned business by the university. read more

A few things but I'm extremely disappointed in the service I received on Friday night and also Saturday just to get some copies. I have use this location several years and never have I been so disappointed in the service. I went in Friday night it was three minutes before closing however yelp says they close at 9:00 PM so I thought I had enough time. There were two or three associates camped out right in front of the door and one of the ladies approach me and immediately asked me if they could help me with something instead of that they close in three minutes. I don't care when you're close I'm a customer and I am paying and have been paying for the past seven years.I have purchased the only copy and print services but also printers and laptops in addition to supplies for the last seven years and I don't expect to be treated this way just because you want to get out at a certain time. If the doors are open you are there to serve. I've been returned the next day to get copies and the machines were so hot that they need to cool down and I could not get my copies made I stood there for about 24 minutes and still couldn't get them done. And the young man, Kyle, was very nonchalant about it. Never was there an apologyBut only exclamations. I definitely will go further with this but this is the start read more

Want to know why people shop online??? Because of stores like this! High prices and crappy customer service! They would rather all hang out at the front on their headset than help customers! Pointing and saying "you should be able to find them toward the back somewhere, I think they are with the labelmakers" read more

Bad customer service! I bought a computer from them.. had a problem... called the store for the computer makers customer service phone number and told they didn't have a phone number for them. I asked how they could sell the product but not have the number and the guy said 'we don't have any reason to call them'. Very snotty attitude. I called the store on the west side of town and they were very quick to help. Notice their rating compared to this store. read more