My laptop died while we were visiting here in Tucson. We brought it to Savvy Computers because of…read morepositive reviews and Hoon fixed it in a matter of minutes, explaining clearly what had happened and what I needed to do to back up my work. Not only is it reassuring to know that I can call again with any problem, but I appreciate his skill and helpfulness. I only wish he had an office back home! Outstanding!

I have received great service. I received excellent service for my laptop in a timely manner at a…read morevery fair price. Once for a blown laptop battery and once for a major software crash. I highly recommend him.

Mark You mention…read morestriving to provide great service. In my view, great service means going above and beyond -- even in what may seem like the smallest details. That is often what separates a good business from one that truly stands out. A seven-day guarantee may work in theory, but for small business owners like myself, flexibility matters. I operate a transportation service, and my schedule doesn't always allow me to address technical issues within such a narrow window. A 30-day guarantee would reflect an understanding of real-world business pressures and remove unnecessary strain. Although the payment for Greg's services was refunded, that wasn't the outcome I was looking for. I wasn't seeking my money back -- I simply wanted the work completed properly and brought to a clear, final resolution. As it stands today, the matter still feels unfinished. One part that was honestly disconcerting for me is that I've had a very good relationship with your company for nearly 20 years -- essentially since you first started. I remember when you were working out of your living room, and I've genuinely been glad to see how the business has grown over time. What caught me off guard was that the young lady I spoke with had no awareness of who I was or the history I've had with Geeks2You. After hanging up, I felt less like a long-standing client and more like just another name in the system. Loyalty and history matter -- especially in small business relationships. I've valued supporting your company over the years, and I hope that kind of long-term connection still means something on your end as well.

Had Kevin put to fix a WiFi issue: he spent time making sure everything was in perfect order and…read morealso enhanced our TV He seemed very motivated to do all the rights things !!' Highly recommended these guys

I went here about a mouth ago to fix my screen On my iPhone. Few weeks later I had a notification…read moreon my phone saying the iPhone doesn't recognize the new screen. After a few days that notification went away. Then shortly after I have a pink line running vertically on the phone. Went in to see if they could fix my screen as it should be covered by some type of warranty. They blamed me saying it's from physical damage and would have to buy a whole New screen. Terrible service.

Replacing a cracked laptop screen is pricy, but had to be done. I looked at reviews for this type…read moreof service and found this business. The polite and patient tech took his time and located what I needed and gave me the estimate. I was told it would take a couple of weeks for the screen to be sent from overseas and I would be called when it was ready. After about 3 few weeks I called and was told it was ready. I happily picked up my repaired laptop. I am very pleased with the accuracy and quality of the service provided and will come back if any needs arise.

Great service updating my little Mac Book Air with a new hard drive. They kept me informed all…read morealong the way and worked diligently to transfer all my data over.

I have been working with AZ Computer Guru for over 15 years. For most of that time, I was manager…read moreof a facility with two laptop computers and two desktops, and I had everything from virus infections to system slowdowns, and the helpful staff took care of everything quickly and without problems. My latest job with them was to take a relatively low capacity laptop, upgrade it to Windows 10, and clone everything onto a new SSD. Everything works fine, and much faster! Thank you Andy! Richard

Damien was very knowledgeable and knew exactly what I needed and led me to each one. I was in and…read moreout in no time.

BE warned! I went to buy a TV and one of the primary…read moreconsiderations was how quickly I could get it. When I first went into the store, around 2 PM the salesperson said that I could get a particular brand delivered the next day because, rather than Best Buy having to ship it to me, the model was in stock at the store and the Geek Squad would just bring it with them. I wasn't prepared to make an immediate decision so I asked that if I came back later that day could I still get next day delivery. The salesperson and the section manager said that if I got back before 5 chances were that I could still get delivery the next day, I got back to the store around 4 and since I already filled out an order I thought I'd be all set...NOT THE CASE. The salesperson convinced me that I would be better off financing my purchase interest free instead of paying cash which is what I had planned on doing. While filling out the information for the credit I apparently hit a wrong button when I put in my social security number (that's on me) but I was still approved for a $5,000 line of credit. At least that's what I thought. When the salesperson finally did whatever she had to do to submit the order (I thought the order had already been submitted) the lender, CITI Bank, said that there was a mistake in my social security that had to be corrected. Remember my initial plan was to pay cash. My salesperson called Citi Bank so we could correct the SINGLE number error and finish the transaction. After hold times and being transferred to wrong departments at CITI when we got to the right department it took all of 2 minutes to correct the social security number error. Unfortunately because of all the waits and being transferred to wrong departments it was now passed 6 and when the salesperson was finally able to submit the order I was informed that I could no longer get delivery the next day and there was nothing to be done. At this point after over 2 hours I was so frustrated, all I wanted to do was get a TV, I just left. I thought about canceling my order but I hate shopping and a cancelation at this point would be cutting off my nose to spite my face. Best Buy will have this sale but it is the last sale they make to me and I've been a customer of theirs for years but it's obvious that Best Buy really doesn't care about satisfied customers. I'll be sharing this story with not just Yelp but anyone who'll listen. Keeping my fingers crossed that the installation will go better than my purchase experience.

Tom Hancock was very responsive and resolved my computer issues today in just over an hour…read moreremotely. He was willing to drive outside of Tucson to my home office but was able to resolve the issues remotely. I highly recommend Tom and Saguaro Data Systems.

I have used Saguaro Data Systems a couple of times now and finally decided to leave a review. I…read morewas searching for a reliable and reasonable service to use to help me with my PC issues, which occasionally pop up. Well an issue popped up and I called Tom. He was able to remote into my system solve an issue I was having with my printer. I switched to panoramic Wi-Fi and the issues began. I loved his calm demeanor and how he related to me at my level without using computer jargon which can have a tendency to confuse. I would recommend this company to anybody needing help with computer issues.

Just purchased my 9th computer, over a period of thirteen years, from this incredible local…read morefamily-run business. That says a lot, but wait there's more. Words like professional, skilled, polite, empathetic, well inventoried and honest come to mind to pick a few. Being an authorized Apple dealer for purchasing and even better that they are an authorized repair business puts the cherry on the whipped cream. Thanks so much Rich, et al.

Issues with Apple Watch battery & issues . I was told…read morebetter off with my needs to go to Apple Store . Thank you for honest" advice . Called them after looking at 200 + positive Yelp reviews ( they are an authorized Apple repair but would mail out Watch for 5/9 days for battery)

I took my Iphone 11 to GW for a new battery. The battery was replaced but some issues surfaced with…read moremy phone that were not previously there. I returned to the store and the technician (I did not get his name) worked diligently to fix the issues and was successful. He ended up replacing the camera part (pictures were blurry after the battery replacement) without charge. Simutek wanted to charge me $150 to replace the battery and instead I paid $75 at GW. I was surprised when they said that they use Apple parts, but my phone detected non-Apple parts. It is working fine and it is an old phone - so I imagine I'll be replacing it once it completely konks out.

In response to the owner's reply to my review:…read more I will not be removing my review. There is a reason you are not BBB accredited... Gamer's Warehouse is the most unethical, dishonest, and abusive company I have ever been unfortunate enough to do business with...if that's what you call this. You charged me for a service you did not perform, removed my phone's battery without my knowledge or permission (theft by conversion) and you returned my phone in a completely inoperable condition. You didn't even have the decency to tell me you removed the battery--I only discovered that after taking the phone elsewhere and attempting to charge it. I couldn't even take it anywhere else at that point to have the service done (although IFIXIT at the Tucson Mall stated that could easily transfer the data using SmartSwitch if my phone's battery had not been removed) because you removed the battery. Your response attempts to shift blame instead of taking responsibility for your actions. The facts remain unchanged: I paid for a service that was not performed, my phone was returned completely inoperable, and I was never informed that you had removed internal components from my device. Consumers deserve honesty, transparency, and competent service. Based on my experience, I cannot recommend Gamer's Warehouse. To the owner: Please note that I will not be engaging with you in further discourse...on this platform. BUYERS BEWARE.