I have always had good luck with them until today. I took a new computer with the old one and ask…read morethem to transfer the itunes library to the new one. They told me that they could not do that because the music was copyrighted and I would have to download all of the music again. I was a little skeptical but they were insistent. When I got in the car I looked it up on my phone and discovered there are 4 different ways to transfer your library to the new computer. So, I came home and did it myself. So disappointed.

I took two working computers in. I wanted them to clone my old computer and put my programs on my…read morenew computer. I got a call they were done. I went in and noticed that only one program had been transferred over, but was not the right one. I happened to turn on my old one to show them what I needed. My older computer was completely wiped out and wouldn't even bring anything up. After I asked what happened to it, Ryan proceeded to yell that I had brought it in that way. Nick had turned it on when I brought it in. Then I asked to speak to the owner. Ryan continued with his attitude that the owner wasn't there, and he wasn't giving me his number. I told him I grew up with the owner. He went to get him. Then the owner got frustrated because I did not want to bring my only working computer in to them to try again. Then he started yelling and he and Ryan both stormed out. The owner did have someone call and apologize and say they would try and make it right, but it was such an unsettling experience, I would never go back in there alone. I would have never known until I got home that my old computer wasn't working if I hadn't turned it on there. They said I have brought my computers there for years, which I have. They have always put the programs on eventually, or I wouldn't have kept going back. Besides the yelling, the fact they never told me the computer wasn't working anymore was very disappointing. So they apologized, but it was such a bad experience that I will never set foot in that place again.

Not responsive to service requests and rude when they did finally respond - I would not recommendread more

From the owner: We provide white-glove IT support with services including cyber security, computer repair, website…read morehosting, cloud data backup, virus protection, and much more. As the region's #1 Xerox provider, we provide comprehensive print solutions. We also provide security protection solutions such as surveillance, fire alarm systems, access control and more. Finally we provide professional locksmithing services.

Everyone here, from Edward Escondon, on down understands what customer service is. Even though they…read moreare fast with most repairs, in an emergency they will get the job done now! Their donations to the prevent suicide walk two years in a row are much appreciated. I would recommend this place for their skill, their customer service and their genuine interest in their customers.

I have an iPad that had a bad battery. They ordered the battery and installed it for 1/3 of what…read more"really cheap geeks" charged for a similar issue a few years ago on another iPad. The job was completed on time, the work was professional, the quote was to the dollar. He even took the time and showed me the old battery and explained how the new battery went into the iPad. I am being totally honest when I tell you this is the place to go if you need computer help. If he can't fix it, he will tell you. If it will cost more to fix it than replacing it, he will tell you. I am 100% sold on this company and totally recommend it. You will not be disappointed.

I have taken phones, iPads and my MacBook to Sir Fix A Lot for years and have never been anything…read morebut COMPLETELY SATISFIED. He is VERY knowledgable and personable and does incredible work!!!

Eric was great at fixing a telephone issue (wiring) at my place of business. Communicated well and…read morewas reasonably priced. I would def. use them again. Darren Danko

From the owner: At Biztec, we believe your business should have access to enterprise-level IT support, scaled and…read moretailored to fit your needs and budget. You only pay for the services you actually need, ensuring cost-effectiveness while keeping the flexibility to grow. Whether you're a small startup or a growing enterprise, Biztec is your trusted partner in delivering secure, efficient, and scalable technology. Our primary solutions include: - Managed & Co-Managed IT Support - VOIP Solutions - Physical Security Solutions - Fundamental IT Subscriptions - CIO Services - Digital Marketing Solutions