Printing station did not want to help after I examined for help. And the guy wasn't even doing…read moreanything just chatting with his co-workers.

Needed to print some last minute docs. Arrived at 6:40 and the two employees lounging in the tech…read moresupport area told me the "print center closed at 6" but I could use the self-serve center. This was acceptable to me. But, the only thing about thr self service center that worked was the credit card reader. The "email an address and get a code to print did nothing. I was the only customer in the store and neither employee tool time to check on or offer to assist me. I was pretty disappointed.

Always has everything needed for all of us small business owners needs. Even just just pens I get…read moremost of my stationery because they always have what I need for any given time I could be driving down the road we have not had any paperwork like it has happened to me many times I had no contract invoice order many times forget to stop and get that stuff but you guys always have everything you ever need on hand

I was in Jacksonville for business and had a large amount of packages to ship on a daily basis and…read moreOffice Max has the closest Fedex location. It took a little bit to get the OfficeMax employee's on board with Fedex ship practices, but these guys were great! One guy in particular (young, light hair with glasses) went above and beyond his duty to help me out. While I was in the parking lot preparing my packages to ship, he continually checked in with me regarding the time and even loaded all my packages up to load into the store. Great service! Thanks for all the help!!

Everyone in this store is super helpful.They have great customer service.Thank you. I'm new in town…read moreand they're helping me for with everything especially my mailbox.

Multiple times I have been to this location prior to their closing time. And they've already closed…read more and they say their system is down. Their system isn't down. They just shut down early. Poor Customer Service. UPS should shut them down.

Why does yelp keep loosing or deleting my reviews. I have done a review for this location before. I…read morereally don't want to write it again. Staff is nice but there are not enough of them, the are often juggling too many things and seem worn out, I feel for them. They could use ore training too. I needed something printed and sent FedEx and the woman working the counter had no idea what to do. I came behind the counter, put in my thumb drive printed my files, located the shipping envelope, took her to the computer and showed her how to set up a print order in their system (which I had never done before) and sent my job though. She was able to check me out so I could pay. And no it wasn't her firs day, I had seen her there in other areas several times. I didn't mind helping her, I was disappointed she was left in an area where she had not been trained how to use the computer and do the job needed in that section. For some reason they have gotten rid of most of the office furniture and some of the office chairs and replaced it with flea market stye large bin filled with returns and junk marked down to almost nothing. It cheapens the showroom and brings down the whole place, they are ugly, the packages and items in the giant bins are open, broken and picked over.

Incorrect sales information, manager is rude and doesn't help . Sales are practically not existent,…read moremanager needs to be replaced

I love New Bern, but I hate feeling discriminated against when I'm somewhere and not dressed to…read more"the nines". I've been on the hunt for a new couch and two accent chairs. I'm looking for something custom, a client recommended this store. It was my day off, so I was wearing my hair up, jeans and a nice sleeveless blouse. My tattoos were showing. Per usual, when I walk into an expensive store I wasn't welcomed by staff. I figured, If I were to walk around looking at different pieces someone might ask if I were looking for anything in particular? I even went to their custom design area and flipped through some fabric swatches, in hopes of someone coming to assist me. The 15 minutes I was there, I was the only person in the store. Not one time was I asked if I needed help with anything. When I left I noticed the numerous awards for "Best of New Bern". I pointed them out to the sales associate, and noted the horrible costumer service, I'd experienced. Her only response was to say that she did say "hi" when I walked in. I'm sorry but that's not good enough for me. They lost out on three custom pieces of furniture today, the only fault is their own.

From the owner: Branch's Furniture offers furniture and design services for Home, Outdoor and Commercial Office…read moreFurnishings throughout Eastern NC.

Where to begin! First, my wife came into the store about a week ago to inquire about the prices of…read morean item. The point of contact never called her back concerning an event that is being held at one of the local elementary schools in the area. He was abrupt and displayed no level of concern for her need (walking away, etc.). He also attempted to downplay my wife's intelligence by stating that the company only provides marketing for larger businesses (my wife is a local business owner). No worries, because it gets better!!! Today we go into the same office to ask about the pricing of raffle tickets. The gentleman at the register was assisting a lady which seemed genuine. He was attentive and didn't continue to utilize the computer as she was conversing with him. Now, in comes us! We asked a few questions, however, he was short and offered no service to us and even continued to work on whatever task was before him. I'm a person of color that serves my country in the Army and have never felt so uncomfortable in this area. My wife is also of color and is a Professional Home Advisor that serves in the community wholeheartedly. I believe that some European/Caucasian individuals exhibit a level of disparity to people of other color. Not all, but some... We bleed the same blood and will eventually be in a place that sees no color as God is love.... In closing, the main supply store clerk was phenomenal! She provided superior service that was unmatched and what I look for in people. A job well done! Best Regards, The Blount family

Convenient UPS drop-off location. They have a self-service kiosk for you to create your shipping…read morelabel. Once you've completed the process, the request is sent to the POS system to checkout and print the label.

Making money from preying on elderly people is disgusting. My grandmother went to this Staples to…read morehave her computer repaired and they took the opportunity to trick her into spending over $600 on useless hardware and software. A $41.99 VGA to HDMI adapter that she will never use? You can buy the same adapter online for $7.99. McAfee anti-virus software for $50? Windows 10 has anti-virus software built in. To make matters worse, they charged her $20 Logitech wireless keyboard and then didn't put it in the package with the new computer. They also included some random computer plug that belonged to a Dell computer, not her HP. How do you mess so many things up? Staples exists solely because they sell overpriced garbage and prey on elderly people and people who don't know better about technology. Save your time and money and talk to your grandkids instead of a so-called "professional" at Staples.

Took phone in for new screen. Paid $100. Phone glitched all the way home. Took it back in less than…read more24 hours and she smugly said." Didn't they tell u there is no warranty?" Had to get a whole new phone after wasting $100 for the new screen that Verizon said was improperly installed. Screen repair? Don't come here!!!

Awesome service. Had to replace my TV capacitors and they did a fantastic job. Had my TV back…read moreworking with in two weeks