By appointment only. In an office building and was send out refills only. I called before I went…read moreand left VM but no return call but thought I would try. Just know before you go.

For their recycling service:…read more You're usual ink cartridge recycling shop. Walk in, standard greeting, tell em why you're there, put 'em where they tell you, and bounce up out that 'Ridge World. The end. 20 min. parking spots out front, got to use one. 3 stars for average.

I went to notarized a document I need. I had a little bit of time and the service was great and…read morefast. No line. The staff were very helpful and nice.

This was an interesting experience to say the very least. This is a very small UPS store in a…read morelittle plaza. When I initially walked in, there was literally one lady ahead of me. Next thing I knew a couple came in and this other staff member came out to help. He looks at me asks what I needed and then said that he can't do that. So I have to wait for the employee that's currently helping another individual. Unfortunately for me, the lady in front of me took a very long time. In that time, the line backed all the way out the door. I waited a good 30 minutes before I was helped. My process took probably about 5 minutes. The young lady that was helping me was friendly enough. I'm not sure what I was expecting, but this definitely wasn't it. I think because they are such a small store. They get very busy very quickly, and there really isn't any room for anyone to stand so the line backs up out the door. And unfortunately, when one customer brings in 30 packages to send back, it makes it difficult and a longer wait time for everyone else. Based on my service receivedand entire experience, I have to give this a 2.

Make sure Sales reps are not hitting you with their GP(Gross Profit) they might do it for 70% or…read more20% be smart on how you want to spend your hard earned money. They have a good pitch though sketchy organisation.

Our office copier was at the end of life and we had a terrible experience with KBA Office so we…read moredecided to look at Shamrock. From the moment we met Hayley G. she was amazing. Hayley and Shamrock have been so easy to work with, the product is terrific and the customer service is off the charts. She is always available and happy to help with anything including issues with our old company! Shamrock offers great products, wonderful service and all at very competitive prices. I would highly recommend them! Ask for Hayley G.

Since the SIP due to the COVID-19 pandemic, I was working from home and started to develop lower…read moreback issues from sitting too long. I called Ergo Seating & Products and spoke to Ted Chow. We discussed several options and he emailed me various chairs chairs and specs. I finally settled on a chair similar to my office chair at work. It was delivered in 2 weeks. I am so happy I purchased this chair as I truly love it! The back support, seat cushion, and chair adjustments options are fantastic! My back loves it! Thank you, Ted!

I was visiting family in San Ramon from when my laptop suddenly was having issues with holding a…read morebattery charge and giving me warnings to replace the battery. I hopped on Yelp and found Gabe of San Ramon Computer Repair. I believe in supporting small businesses. I let him know what was happening and explained that I was a small, lady run business and couldn't afford to be down days as that this was a working trip and I was flying home in 7 days. He completely understood my predicament and that time was of the essence. He asked for the make and model of my laptop and gave me a few options that would be the utmost convenient for me with minimal disruption to my work. The battery came in and unfortunately it wasn't a battery issue but that my laptop was well past it's prime and toast. Chase, an employee was incredibly helpful with answering all my questions on what type of laptop to purchase for my needs. He offered to remove any data needed off the laptop and also offered to dispose of my laptop. So yes, I didn't end up needing their services and yes, I am still leaving a 5 star review. They are truly a great company to work with.

Apple Car play allows certain functions of a compatible Apple phone to.be used via Siri voice…read moreoperation. Thank you Matt for taking my call at 6:29 p.m. I had questions about Apple Car Play. He was quite knowledgeable, and helped to explain Apple Car Play. I was fortunate to have him pick up the phone when most businesses close at 5.

After finally admitting defeat in what felt like a never-ending battle with my 2 Brother printers,…read moreI called a few numbers to see if there was a chance I could get them serviced, rather than just buying new ones at $600 a piece. OMS was the perfect fit. Cheryl answered the phone and after confirming they could service my specific models, she said they could send a technician to my home and told me the hourly rate and also that they didn't have a 2-hr service minimum or anything like that (which other places I called did have). I'm a mobile notary so even though these printers are for my business, it's not like I have an office with enough printer problems for two hours of work. I do print around 1,000 pages/day, so they're definitely work horses and I need them running at their best or I can't get work. After the short call, I had an appointment scheduled, and a couple days later, right at 10 a.m. (for an appt window between 10 & noon), I received a call from their technician and Co-owner, David, who was already on his way). I really appreciated his timeliness and communication and all the work he put in to diagnose/repair one printer, and laying the other to rest. David was friendly and worked diligently for the entire hour-plus time that he was here. he also went over a few different printer options for when I'm ready to purchase a new one and let me know what they sell and service through their company, so I look forward to working with them again in the future!

David is hands down the best copy guy I have ever worked with! Very honest and helpful! You won't…read morebe disappointed!

I used to live nearby and went to this UPS a lot. I love their hours (open 7 days a week) and…read morestaffs are so friendly. I normally don't leave comments for services (chain), but the UPS in San Jose that's near my house now is totally different that makes me miss the San Ramon Market Place UPS

I have been a customer of this store for over a decade. I have always received excellent customer…read moreservice except last week. The owner who is always very gracious was not present unfortunately. I was in a hurry and wanted to quickly drop a return package. There was no customer in front of me and I got the most horrible customer service from the two employees who were there. They were extremely rude to me. This is an unacceptable attitude towards a customer who will obviously not come back.