Spoke with the manager, Peter, today about an issue I had with incorrect orders being place on my…read moreaccount. I manage a business in Oregon, and an order was placed in store for a similar business name, but it wasn't me. The customer paid in store so no charge to my account. I called to verify the information, see why the order was added to my account, and let him know that it happened. He was fantastic and quick. Looked up the info, spoke with the employee, confirmed the inaccuracy and done. After speaking with him, I had to call another store located in Phoenix that the same thing also happened at. That manager was beyond rude, unhelpful and disrespectful. He even hung up on me. So, I called Peter back and asked for his help since that manager wasn't willing to. Peter did no problem, looked up the information for me and confirmed that all three incorrect orders from CO, AZ and IL were all similar, incorrect orders created by employee error. Peter was fast, efficient, and very friendly. Peter, I don't know if we'll ever meet, but thank you.

Prior to visiting the location, I made a phone call to inquire about lamination services and was…read moreadvised that I could come in for a quick service. When I arrived, I had to wait for two customers ahead of me. When I finally spoke with a staff member, I explained my need for urgent lamination for work. The staff member informed me that they had a substantial workload with at least 30 jobs ahead, and despite my assurance that it would take less than 2 minutes, he was unwilling to accommodate my request, even arguing about the feasibility. I then requested to speak to a manager, but was told that they were in meetings. Given the poor service, I decided to leave and share my disappointing experience.

This is my goto office supply store. Not to big, not to small, well organized with friendly…read morestaff. If they aren't busy they will assist. Pic is of the happy checkout girl that helped me. They will email your reciept, and that's cool w me! Rock on w ya bad self ;) I got ink for my printer this morning. If you are a rewards member it gives you a coupon or something for your next visit or something if you bring in your used cartridges for recycle. Anyone know a place that fills your old printer cartridges?

Walked into Staples with my wife and daughter to print invitations and grab a few things. Saw some…read moreiTunes cards and picked up $120 worth. Being visually impaired, I asked where the printers were and got hit with "over there... straight." No real direction, just brushed off. Checked out, even signed up for the rewards program, everything seemed fine. Before even making it home, checked the cards--they didn't work. Went back to the store, and the same woman was there. Whole energy off. Loudly saying, "Yeah, they back to return what they just bought," like announcing it to everybody. Then she starts yelling at her own employee at the register, going off about how the cards weren't for sale, even though another manager had already looked at those same cards earlier and said it was fine. When it was time to get the refund, she told the cashier to go help someone else--basically kicking her off her own register mid-situation. The other employee nearby looked completely shocked and uncomfortable. The attitude during the refund process was nasty, trying to push keeping one of the cards even though it didn't work. Unprofessional, disrespectful, and uncomfortable experience all around. Some people really don't have no customer service sense at all. They won't be getting business again.

Amazing selection and service! Delivery was amazing with Will and Hector quality furniture with a…read moretrue home grown amazing company!

I ordered a dresser from Woodley's. I have several Woodley's furniture pieces and love their…read morequality. The delivery company was very rude and unprofessional. The bedroom where the dresser was to be placed has very light colored carpeting and I asked the delivery men to use booties, which I furnished. The delivery man who was slightly bald with glasses and somewhat rotund went ballistic. His name was either Matt or Mark. He stated I would be liable and sued for any injuries if the delivery men slipped because of the booties. The entrty flooring to my home has a huge rug and the bedroom is carpet. It is my house and I did not want filthy tennies on the rug/carpet. I was told OSHA would not allow booties. Booties are not slippery. I did not even have a chance to lay down tarps to protect my home. The rotund delivery man screamed at me and I responded equally. Birdeye delivery needs training on how to deal with the public.

Really liked that the top was made in the USA and that it mimic texture and look of real wood. The…read moredesk overall is of good quality. Very sturdy, lifts everything I need it to. I dislike the touch sensitive memory buttons. Anytime someone brushes against it like my kids it changes the height setting. Wish the lock feature was a toggle switch vs a long press and hold. If you don't do it long enough, you will inadvertent save new memory height. The cable organizer is decent. The magnetic power strip is not worth it. Overall I've been happy.

From the owner: Mojo Desk is a beautifully designed adjustable standing desk and ergonomically correct sit stand…read moreworkstation. Learn more about the best standing desk today.

It's refreshing to work with a business with such a high level of customer service. The owner is…read moregenuine, and they went above to make sure our equipment matched our needs. Great small business that I plan to continue to support!

Excellent service. Very pleased with my experience with this business. Fast friendly and…read morecommunicative.

Spent $5k on couch. The furniture was delivered later than purchased. We've had the furniture a…read moreyear but just noticed the base has a suspension problem. We reported this to manager and she said it just came out of warranty with rudeness and wouldn't be flexible or willing to work with us . The furniture may look like high end quality furniture but it falls apart along with poor quality customer service and extremely short warranty. I would not recommend this place.

The manager here, Cheyenne, is just an incredible person. She went above and beyond helping us…read morethrough a very difficult situation (of no fault of Scandinavian Designs). We could not appreciate her more! We will definitely be loyal customers and highly recommend this location! Thank you for being so amazing, Cheyenne!

I ordered an item in June. They charged my card but I have not received the product, and it has…read morebeen two months. They don't answer the phone or respond to emails. Very disappointed in their service. Jan

I ordered four velvet ropes, and received two. I've tried to call them a dozen times over nearly a…read moremonth, and the line is always busy. Very disappointed at their service.