Zion Cyclery has been my number one for 10+ years. I've tried to find a place that gives…read morecomparable service that isn't so far from me (50 minute drive), and nothing I've found compares. I was afraid that it might lose its soul when the family shop became a Trek shop. No worries. Zion still the best.

Super bike shop. I have been to the bike shop at this location since the mid-80s. It was a…read morefixture in the area then and it continues to be a local community friendly bike shop. Recently attended a winter fat bike ride to the beach. They had great route leads and made sure no one got dropped. They organized the routes, gave everyone store coupons and served lunch. What a fun way to spend a dreary winter day. Reloaded a bunch of bike needs as well. Love this joint.

I walked into the shop looking for biking clothes and was met by a very friendly staff member. He…read moremade the extra effort to help me decide which biking jersey would be best and what I should look for when purchasing cold weather biking wear. What I really appreciated was the conversation about the local biking scene and explaining how the various trails in the area were. On top of it all, the winter biking wear was 40% off and I was pleasantly surprised about the selection. They definitely had many styles in my size (XL). Here's the catch though - most of the clothing was from either Pearl Izumi or Bontrager. However, they definitely had clothing ranging from about $35 for a bike jersey all the way up to $150+ for biking tights. Obviously you will have to have reasonable expectations. Biking clothes at a local shop do cost quite a bit, but at least you can try them on and you are supporting a local business. Although I already have a bike and was not interested in buying a new bike, the selection of bikes was simply mind-blowing. I counted at least 150 bicycles and quite a few (I stopped counting at about 35) were on sale. The best part was that they had bikes for almost every budget range. Overall, I had a pleasant time at this bike shop and I will definitely stop in again when I am in the area.

The techs are great. The owner is rude and dismissive. When I asked if they did military discount…read moreall he said was "only active duty." I guess 20 years in the Army Reserves has no value. I'm done and done with this shop.

Nice friendly local shop in historic Market Square with quality selection of bikes, bike-related…read moreapparel and gear, local Lake Forest equipment, and shoes. Service is spotty---I bought a bike there last Fall, rode it a few times, and recently the whole derailleur and chain fell off when I was riding it. They charged me to fix it, which surprised me, as I could have been seriously hurt, and the bike was basically brand new which makes me wonder if it had been assembled correctly. That aside, normal service seems fine if slow at times, and of course there is high demand for bike service by kids and adults alike, esp. during summer. Responsive on phone and in person in general.

They know bikes. Family owned and operated, friendly. They take their time with customers.read more

I had two bicycles that needed tune up. No repairs needed, just a tune up so I would feel better…read moreabout my wife and my daughter riding them again after a few years of non-use. I got a call that the bikes were ready the next day. Upon picking up the bikes and bringing them home, I test-rode them around a block. I found a couple of minor issues with my daughter's bike. The brake was very soft. It felt like either the pressure on the brakes were not high enough or the brake pads were worn out. The gears when in the middle sprockets were making slight noises as if the chains were touching something. Neither were big problems, and I took the bike back a few days later. Keith adjusted the gears to solve the chain noise problem, but declared that there's nothing wrong with the brakes. More serious problem occurred with my wife's bike. When first brought back from Keith's shop, I had my wife ride it around the block to make sure she was comfortable with all the settings. Everything seemed fine at first, but after about 10 mins of riding (she was beginning to enjoy it kept going the blocks and I was following her on a scooter), she all of sudden headed into a ditch and fell over. It turns out one of the pedals fell off because it was not screwed on all the way. After walking the bike back home, it was simple enough to re-screw on the pedal, but my wife ended up with a bruise on her shoulder. When I mentioned this to Keith when I went back with daughter's bike, he said the pedals were on perfectly when it left his shop, and implied that somehow we did something to loosen it up. I may not be a bike expert, but I have screwed on and off a few pedals in my life. Keith was pretty friendly before but turned less than friendly at that point. I can't speak to the quality of service with the mowers and other small engine equipment since this is my first interaction with them, but it feels like the bicycle side of the business is an add on service and that they are not really experts with the bicycles. I went to Keith's Bike and Mower because they quoted me lower rate than other bike shops around my area. At this point, I feel that was a mistake.

We've been bringing our bikes to Keith's bike and mower for many years and have always got…read moreexcellent service. Keith is very personable and friendly. I like that I can call the owner on the phone if I have a question. I trust him and won't bring my bikes to anyone else when they need repairs. Because I am also a business owner, Keith asked my advice about a recent bad review by Dan S. and after talking with him I feel I should debunk it. Keith's description of the situation couldn't be more different than Dan S. posted on Yelp. Keith said Dan S. came in and had two bike repaired and he repaired them to his usual high standard. Dan S. called a few days later saying he heard a noise on one of the bikes. Keith said to bring it back in to be adjusted for free. The problem was an adjustment and was fixed in five minutes. Then on the way out the door Dan S. stated out of the blue that his wife fell off the other bike because a pedal fell off and started saying Keith was negligent and complaining that he wanted his money back. Keith told me he was very respectful to Dan S. but could not be held responsible for what happened with the bike days after the repairs were done and asked why Dan S. didnt bring in the bike since it was a serious accusation. Dan S. had no answer for him and left angry. Sounds like a shakedown to me having gone through it myself. Guy wanted something for nothing and Keith didn't give in. Keep up the good work Keith we're rooting for you against all the trolls on Yelp!

This rei location has a large selection. They had some clearance areas and I found a nice hydrating…read morebackpack! Pricing varies from low to outrageous, but I feel that's how sporting goods/outdoor gear runs. Cashier was Joey and he explained the membership to me. I decided to join at this time as there were a decent amount of incentives and coupons.

REI and I have a love hate relationship. I never find anything that calls out to me. Unfortunately,…read moremany things don't fit me well either. I did find a gray Patagonia zip up that had my name all over it. I was greeted multiple times and the employee was helpful getting me a fitting room. The cashier was super friendly signing my wife up for the membership.

The service here was amazing! I took my bike in for a last minute repair and Taro was able to…read morecomplete it within the hour. Super friendly and the prices are very reasonable.

5 star rating. Such a great place. So helpful, friendly & fast service. Went above and beyond to…read morefix my bike. Very fair on prices too!

Great place and great service. Took my bike in for a few minor issues. They took care of me right…read moreaway, didn't charge me for little things they did and answered all of my questions about my next bike (future purchase). Will definitely make this my go-to bike shop! Shout out to Jared for taking good care of me and knowing his stuff!

I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.