Our team traveled for the slumbusters tournament, staff at check in were nice , however we got into…read moreour room we noticed no towels a used rolled of toilet paper , toilet not cleaned , we asked for towels and toilet paper , we notice in the bathroom a note that rooms get refresh every two days , two days came they dropped of towels and took trash out and our beds were not done floors not cleaned and tub bathroom was not cleaned, I spoke to front desk and she noted that throughout our stay not one day our beds were done and we stayed for six days. I send an email to management and responded that he will look into it that he had just taken over hotel and is trying to bring it up to Hampton standards. Over all hotel hallways dirty full of thrash by trash cans since they don't clean every day , people take the trash out of room and place it by trash cans in hall way which they don't clean everyday day .

The Holiday Inn Express & Suites was not a pleasant stay. although the hotel is relatively new it…read morewas just overall "gross." the floors are sticky, the room we stayed in was damp - I felt dirty the entire time in there - and the pool water was cloudy as well as over chlorinated. this is the second HIE within a month that presented subpar conditions. would not recommend.

Wonderful Stay and Exceptional Customer Service!…read more My husband and I stayed at the Microtel Inn & Suites by Wyndham in Omaha, Nebraska, for 4 nights and 5 days, July 20-24, 2026. My husband was in Omaha for business, and I came along to accompany him. From the moment we arrived, the customer service from the front desk staff, Kylie and Hera, was exceptional. They were both welcoming, friendly, and always greeted us with a smile. One Tuesday was such a beautiful day, and I wanted to sit outside and enjoy the weather. Unfortunately, there wasn't an outdoor seating area for guests. I asked Kylie if I could take a chair outside, and she checked with management, but they said no. However, Kylie went above and beyond--she offered me a lawn chair of her own so I could sit outside. I was so touched by her kindness. I sat outside for about four hours reading and enjoying the beautiful day. When I came back in to return the chair, Hera told me Kylie had already left and that I could keep the chair until I was finished with it. I thought that was incredibly thoughtful and accommodating. I would definitely recommend that the hotel consider adding some type of outdoor seating area for guests. It would be wonderful on nice days for guests who want to sit outside, read a book, relax, or wait for a ride. We also had a small issue with our television going on and off, which required us to move to another room. Hera was very accommodating and helpful throughout the situation. Although these things were minor mishaps during our stay, having staff members like Kylie and Hera who were willing to help and make our stay more pleasant made all the difference. The hotel was clean, the bedding was comfortable, the towels were nice and soft--not scratchy--and the complimentary breakfast was definitely a plus. Thank you, Microtel Inn & Suites, for a comfortable stay. And a very special thank-you to Kylie and Hera for your kindness, wonderful customer service, and for making us feel welcomed. We would definitely stay here again, and I highly recommend this hotel to anyone visiting Omaha!

It's a nice hotel for the money. Very quiet and in a nice location. The staff were very friendly…read moreand professional. Unfortunately the appliance that keeps the breakfast food warm stopped working so breakfast was limited to waffles and food that didn't require being hot. The staff did remove the appliance when the cold food was pointed out to them though.

Staff was really friendly, accommodated to us with questions and any issues we had (came with a…read moregroup of 20). Location isn't bad, quick food nearby, Walmart and planet fitness next door. Decently clean for the most part. WiFi is slow but, if you hook up an Ethernet to the wall relatively decent. The only downfall as some had mentioned was the noise, could hear everything outside my door. Would recommend for anyone looking for an extended stay in Bellevue/Omaha area!

Phenomenal service and great rooms. We stayed here for 10 days while waiting on our home to close…read moreand from the moment we called the make a reservation, we were impressed with the customer service. Shelby was so kind in assisting us in the reservation for our family (2 adults, a toddler who needed a crib, a dog and a cat!). From here, Miranda checked us in and we saw her frequently on the night shift. She was always extremely friendly, informative, and helpful! These ladies deserve a medal for outstanding service! And lastly, Thomas! He was so helpful in pushing our reservation for us a couple nights when we got delayed in leaving our original destination. We saw him each morning and he was always just so friendly and keeping busy with stocking, cleaning, etc... but still took a moment to wish you a good day with a great big smile! This was THE best hotel stay I've ever experienced (and I've had a lot traveling every 2 weeks for work for well over a year)! I would recommend this hotel and this staff to anyone looking in the area (my mother is coming to Bellevue for a short work contract and already reserved a room here too!). Thank you to the staff here! I didn't catch the names of some of housekeeping but those ladies were also just as kind and attentive to requests or needs. All around, this is a wonderfully great hotel stay and experience!

So I stopped in because I won a free night stay and wanted to know if my furries were allowed…read more. YES...pet friendly and I also signed up for their Bon Voy club ...so friendly up at the front desk...they also have a place for a quick latte for the road!

I attended a three day conference at this location for the first time. I thought the location was…read moredecorated nicely, but with somewhat spread out awkwardly. Bathrooms were located at completely opposite ends of the ballroom/event spaces, which made for a decent little walk if you were in the middle. This particular event was not offered food or drinks other than water so I can't really comment on any of the services other than the physical location. Bathrooms were always stopped and very clean, and at least once a day the staff will come in and replenish all the water held in the big conference room.

A surprisingly comfortable stay…read more The room was loaded with all of the amenities you would expect for an extended stay. A small kitchen, full sized fridge, stove top, cabinets, etc. Everything was very clean and new. The only thing of note is that the front desk/window is staffed less than half of the time. Weekend hours are even shorter. You might have to call and wait a while to get service. The "value" keyword is most applicable, if you can get a discount. The advertised standard rate is actually more than what the hotel was advertising upon arrival. Overall, I recommend Value Place for an extended stay or even for a quick overnight.

Good solid place, well located, clean and quiet. Price is good and the rent includes all…read moreutilities, including solid wi fi. Customer service is very good, even the wi fi techs are responsive and fix any problems quickly. I've been staying there while doing contract work in the area for the last 7 months and, until recently, the only 'problems' were the occasional person tracking mud in on his boots. However, I'd be careful about the chain generally because when a fire in the Council Bluffs facility moved a bunch in from there, the place went down quickly - though no fault of the resident staff. Loud drunks having all week parties, beer and pop cans blowing around the parking lot, garbage being dropped outside the doors, often within sight of the dumpster, and generally rude and disruptive behavior. I guess that the other Value Place this type of behavior was tolerated. Thankfully, they have almost all moved out and, once again, I'm happy to be living there.

Cockroaches Mattress like rocks…read moreHeater that allows freezing air pour in Mold in toilet "Free" wifi that doesn't have internet Poorly cleaned and maintained Have to breathe pot smoke from guests and cigarette smoke-in your own non-smoking room

We needed an overnight stay while getting our old house cleaned and moving into our new house. I…read morechose this due to price and location mainly. The manager working the afternoon I checked in was very friendly. Our room was on the first floor due to ease of walking our pets. Our room wasn't overly large but perfect for the one night (2 double beds if I remember correctly). It was very clean and well stocked for all of our needs. My only reason for losing a was for the parking lot. It was horrible to drive on with all the pot holes. Every corner of the concrete had massive holes that makes for a difficult drive.

This is a solid hotel and you should not be afraid to stay here. It was super conveniently located…read morefor our trip and we tend to stay in Holiday Inn when we can the. The hotel itself was a Holiday Inn exactly what you would expect. The quality and service were great. The pool door lock is broken, which was great for us because we didn't have to fight with it but if you have a young child or a child who would go on their own, just a note. Wheelchair accessibility: so this hotel had the lightest hotel door we have ever encountered. It was easy for my partner who uses a chair to open the door on their own both in and out of the room. The room itself was very nice, spacious and had enough enough to navigate. The bed was a little high. The bathroom has a built-in shower bench with grab bars however, the controls for the shower are completely out of reach from anybody using the shower bench. The handle for the shower is really hard to turn and could probably use some WD40. The parking lot you can tell has been there for a little while and so the sidewalk is a little rough to navigate with a chair and I would assume with a stroller. But there is plenty of accessible parking. All in all next time we're in Omaha will probably stay here again.

Fine if you're just driving through and need a clean bed to put your head on. If you're visiting…read morefor a few days, look elsewhere. Positives- lots of places to eat around, friendly staff, fancy coffee machine in lobby. Negatives- this place needs some maintenance. The pool has grime that's built up around the pool. Spa was broken. Treadmill was broken. Stains on the floor. Sounded like someone was running above us all night. Breakfast was like the bare minimum compared to other IHG properties.

Worst management and customer service!…read more I stayed here while traveling for work, doing 10 and 12 hour shifts at a location nearby where I had no phone service. It was convenient for me to book and extend my stay online periodically. After making an extension online, my card room key stopped working. I went to the front desk and was told if I just pay for that night in person, the reservation issues would get sorted out later. I have spent hours talking in person, making phone calls, sending emails, only to get the run around and the same repeated answer. I'm told to waste further time contacting "the third party booking site" for a refund. Site which has a clear policy that their insurance only covers situations like illness and canceled flights, not when the hotel takes the money for a four night reservation and books you for a separate room other than the one you are in. Then refuses to give a refund or even rewards points towards a future stay when you never check in to that room!

Alright by me Yelp says this review is to short so is to make up for it. ..what more my 5 stars…read moreaint enuff?

It's the Baymont now, just FYI…read more We were very pleased with this place! The rooms were in great shape. The AC, fridge, microwave, shower...all worked great! Yes, you can hear the trains when they go by, but it was NOT obnoxiously loud to the point it would wake you up...so good job on the sound-proofing. The breakfast was decent, all the kids were happy with the selection of cereal, bagels, muffins, and juices available. Good location. Very close to Offutt AFB and stores, all of which was very convenient for us. We would absolutely book here again...very happy with this place!

Don't stay here. There's other hotels in the area. My shampoo bottle was broken. There was no ice…read morein the machine upstairs. No one told me what time breakfast was or the wifi password. I still tried getting breakfast each day of my stay but there was no food available in the dining area, even though the website states continental breakfast is included. When I tried using one of the vending machines, it didn't give me my food. There is also never anyone at the front desk. One star maximum.