I purchased a loveseat and leather barrel chair. Salesman was helpful and knowledgable. Delivery was prompt and furniture was placed where we asked. They have a huge selection of furniture for every room and a museum that my husband and found interesting!? read more

Great service. Furniture nice delivery guys were great fast service no problems would definitely buy from again thanks

This is such a unique furniture store with modern furniture and custom made furniture also so much memorabilia and antiques to browse around looking at. You could spend a few hours in here. If your ever in the area it's a must stop by to check out. We have got a nice king size bed from here. read more

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I put one star because I had to to write a review. However, they're more like minus 5 stars. They're that bad. Horrible experience. They were great until they had my money. Then nothing but problems after. It's a shame because I really loved the store. I will never purchase from them again and would never recommend them. read more

We purchased a sleeper sofa from Ogle Furniture for our rental condo about a month ago online. Customer service at that point was fine given shortages of merchandise. We stopped by this weekend once we arrived to order a mattress and they planned to bring it with the sofa. We had arranged and paid for delivery and haul away. The entire trip to the condo and our plans for this weekend were focused on their delivery schedule for today as we live 6 hours away and work full time. When the delivery truck arrived, the drivers refused to haul away the old mattress and sleeper sofa. They claimed they did not have room on the truck to do so even though we had paid for this service and were going to have to take back the same items if we could not take our new ones. We called the store and were told we could call the Salvation Army to come get the furniture. No apology was offered and no apology was offered when we called again to explain the situation and get a refund if it was not resolved. We know that our order is small but we would have been return customers for many years; unfortunately, we felt dismissed and ignored. read more

Beware! We purchased an oversized recliner in February 2022 We were told it will be 12 -16 weeks out so we agreed. Well in August we go tired of waiting for a call to say it was in , so we called them only to be told maybe that month or sept it would be in well October came around and called there only to get a call back stating it came in but the box was badly damaged so they put it together and put it by the front desk. when we got there the recliner was with the rest of recliners out on the floor with no plastic or sold like some furniture there. and go figure the recliner was in the same spot as when we originally looked at it. come on what do they think people are stupid. the recliner was 1200 overpriced to begin and they tried giving us the floor model. the 100$ is non refundable they say. SO BEWARE! read more

While this store is huge with a large selection (hence the 2 stars), there is not much that would bring me back there again. The prices are higher than their competitors. There are many cool items without price tags that we wanted to purchase, only to find out that they're part of the owners' personal collection and not for sale. The selection was mediocre for cabin rentals needing rustic furniture (and we were needing to purchase all new furniture for a whole cabin!). The staff is not friendly and watched us like hawks...as if they didn't trust us. Poor! While there weren't many people in the store, the staff appeared overwhelmed or not interested in answering questions. When we found a beautiful, unique, antique-looking cabinet we wanted to buy, and finally got someone to help us, we were told it was broken in the back. While it wasn't perfect or new, we were willing to fix it. The lady refused to let us buy it and became nasty when we insisted we wanted it! Come to find out, it had been mis-priced lower than it should have been, so she refused to sell it. Between the hassles, unfriendliness, and misrepresentation of prices, we walked out angry, frustrated, and empty handed. Playing off of the Ogle name, this place is more a museum than a store. Either put prices on the items or take them out. Get staff that's willing to be friendly and helpful, and honor your prices...no matter what! We took our business elsewhere (and the almost 50K in furniture purchased during that trip)! Sorry our money wasn't green enough for the Ogles. read more

Website needs to be updated!! Hours are listed 1-5 on Sunday. Drove over and hour and arrived at 1:30 and business was closed. Called the number listed and no answer or message giving any information. Business should update hours immediately so people don't waste their time driving to the store l read more

Friendly people, nice antiques, but their prices are way to high. We went shopping for bedroom furniture in Knoxville then to Ogles and we are going back to Knoxville. It was a waste of time to drive all they up to Sevierville, their prices were $100's of dollars over priced. Very disappointed read more

I have spent hours there and still have not seen everything. Most amazing place I've ever been. Friendly staff and family owned.

I bought a chair a few years ago. The back broke and I was told by the staff it should be under warranty. The repair man came out to look at it and said he passed the information on to the manager. Now I am 3 months into try to talk to a manager. I am actually on hold right now while writing this review. That was time to look up Yelp write the review and sit here. Well just got hung up on. read more

I rate this place as poor. A very nice selection of furniture to be sure, but I have been in there a half dozen times knowing exactly what I need, and it is a major ordeal to get in and out. The staff is disorganized and no one seems to know what is going on. read more

I loved this store. Lots of unique, well-made furniture, as well as art work and home decor. I was visiting the area from out of state and they had some great local folk art. The staff were also very friendly and helpful, but also are happy to let you browse on your own if that's what you prefer. read more

Purchased bedroom furniture on 10/07/16 to be delivered to assisted living. We were told the earliest delivery date would be 10/13/16. On that date we were called and told that the furniture we purchased and already paid for on Oct. 7 had been sold out from under us and already delivered to someone else. Why would another store employee remove a SOLD sign from the furniture and sell it to someone else? And, how were they able to get it delivered before the date we were promised? Now an elderly gentleman is moving into assisted living tomorrow without his furniture. read more

This store is amazing. Such a great selection to furnish your TN home. The prices are fair, and the customer service is just very friendly. I really enjoy going there, and love looking at their large collection of antiques on display. read more

We ran across Ogle on our last visit to Sevierville in September 2011. Our son who is visually and hearing impaired enjoyed mining for gold while we browsed the shop. The owners were very kind and offered a lot of information about the gems we were finding. We highly recommend that you stop and browse around. You won't be disappointed. read more

Our first two experiences buying furniture here for two of our cabins was good. This third time not so much. We had a big order and came in the first week of March and selected all the items we needed and they said it would be NO issue to get in stock and agreed to deliver them on Tuesday April 21st (6 weeks we gave them) during the week we'd be in town working on the cabin. We specifically made sure we placed and paid in full for the over $5,000 order way in advance to make sure no issues. Well they never informed us that there was any kind of issue but then called at 4pm on Monday April 20th (the NIGHT before the delivery) and said they didn't have everything. It's 4/24 and our missing pieces are still not here and the only explanation that the manager can come up with is that he is trying and unfortunately there's no way to track the missing headboards, but he thought as of Wednesday he would have the queen beds to us by Friday, however that is not the case, and no phone call today. My guess is that they got the items in and then sold them to someone else. read more

I recently moved to Sevierville and needed some new pieces of furniture for my home. I checked around at a few other local furniture stores that had a very little selection and were way over-priced. I thought I'd stop in at Ogle Furniture Outlet to see what they had to offer. Their store is huge and has everything imagineable from rustic cabin decor to elegant. The staff that work there must love their jobs - consistently friendly, helpful, non-pushy and will work with you on pricing. I purchased a mattress, Deacon's bench and bedroom set. Delivery was set up and the furniture was delivered the following week. Upon delivery we noted some scratches on the bedroom chest and one of the kitchen chairs wobbled. The delivery guys were so careful and helpful. They even tried everything they knew to fix the wobble in the chair. They made note of the scratches and wobble. The very next day I received a call from the store and they made arrangements to replace the damaged furniture. The following week I had new pieces that were perfect. Since then, I have returned and purchased a nightstand-also another great experience. I need a few other pieces of furniture yet and have no doubt they will be purchased from Ogle's! You can't beat the selection, prices and customer service! read more