Exceptional, no pressure, service. Store Manager, Jarrod Webster, was extremely helpful, polite and…read more(most importantly) patient. Jarrod is genuine and not just trying to "get you in bed". He listens and didn't push "upsale" after determining what we liked. If you're in a need of a mattress, go see Jarrod and be sure to tell him I sent y Not only was our experience with Jarrod great, it was so refreshing, dealing with the two young men, who delivered our base and mattress. In this world today, unfortunately, many people don't even want to work, much less enjoy it. We had the pleasure of dealing with people who, we're not only punctual and did what they said they were going to, they did it with a smile, politeness and kindness. Thank you!!!

This store is truely a " customer oriented" business. they aren't happy until you get exactly what…read moreyou want and you get a great night sleep. we bought a bed that was not exactly what we wanted( it's hard to figure out what you like in 10-20 minutes in a store , once they delivered and set it up we slept on it and decided it was not right for us. we called and they gladly came by and picked it up. we went to the store and picked out another and they gladly re-delivered it. it was much better for us . Jered and Kevin are awesome sales people and we strongly recommend the Bed Store in Lenoir city . free touch less delivery and set up ! we will be back ! big thanks

Service was terrible Man didn't even get out of his chair as…read morewe were walking around taking a look at beds Maybe young people can't afford beds!

The service after purchase is a problem. The store referred me to the manufacturer. Still no…read moreappointment for them to check my mattress.. I was told they would call me back. No call. Won't buy from Ned Store again. Or recommend them to others.

Excellent experience! They explained the difference in their mattress to others and that they are…read moremade in the USA. He also, worked to get me the best price he could. This all helped me to make my decision easier. I would highly recommend Beds To Go to everyone. I just can't say enough about my experience. Brooks is my new friend. Thanks so much!

if was great, good, nice, honest people i think i got a good deal they did their best, i am a…read morereturning customer and got a little discount, highly recommend no pressure from a fast-talking salesperson

This store looks small from the outside but has lots of beds at amazing prices. The store owner was…read moreknowledgeable, helpful, and kind to me when I went in looking. Their delivery service is great as well.

We are obsessed with our new mattress from The Mattress Place! The owner got it delivered to us…read morenext day and we were able to sleep on it that night- didn't have to wait for it to inflate! Most comfy bed I've owned and incredible customer service. We even got a picture with the salesman who helped us out bc it was that great! first night sleeping on it my Oura ring gave me a sleep score of 93! Woo! thank you!

Don't ever buy a mattress from The Bed Store. Roger Cunningham. Bought a Simmons beauty rest black…read moreless than 5 years ago. Biggest piece of junk of a mattress you can buy. Sunk in on both sides and it is 1/4 of inch of being out of warranty according to them. The picture is my 2 year old grandson sleeping on it, you can see how bad it is. They told me I still have 5 years for it to get worse 10 year warranty. They can sleep on that junk for 5 years if they want. I can get a better mattress and service from Big Lots. The Bed Store tells me it's up to the manufacturer on warranty, I have contacted the manufacturer a couple of times and they say the warranty is through the dealer it was bought from. So which is it?? It's just a big run around. It's going in the dump and I will buy a real mattress from somebody reputable that stands behind their product.

Just needed a queen box spring for our guest room and you would have thought we were buying $5000…read moreworth of products from The Bed Store. We were treated so nice and cordial! Doug was spot on with helping us and made a few great suggestions. Thank you BED STORE!

My husband and I bought a mattress from Mr. Bray almost two years ago and it was the best purchase…read moreever! Mr. Bray was very knowledgeable on the products and was super helpful answering all our questions. I'll admit that I had sticker shock on the price tag of the mattress, but after having it for two years, it was money well spent AND a great investment. You can't put a price tag on great sleep! We bought the blacked out hybrid mattress and let me tell you, the mattress has not broken down and does not have any body impression that you get with other mattresses. I love that the mattresses are made in the USA, right here in Tennessee, and is a super high quality product.

I've been dreading buying a bed because I was worried I would get something that wasn't right for…read moreme. Joseph Bray was super helpful, not pushy at all. I bought the bed the next day, turn went back and bought the same brand/style pillow that I used when I tested the mattess. Can't wait for the bed to be delivered!

Amazing experience with Chad! Super knowledgeable, patient, and kind. They extended the deal to…read moreallow us to take our time and think about our decision. Definitely would recommend!

Today I met Connor the literal best and most knowledgeable salesperson (who isn't sales-y but also…read moreefficiently does his sales role)! I went in because I drove by the sign on the building a few weeks ago "Organic Mattress Gallery". I decided to check it out today specifically because I started having lower back pain and although I sleep well throughout the night, I wake up with the pain that ends when I start my day....I figured, maybe it's my pillow? I walked in and was instantly greeted by a kind face and big smile - Connor you are awesome! I walked out with an awesome pillow, which just so happened to be on close out, after getting allllll my questions answered without hesitation and seeing the genuine belief in the company he works for. If I decide to get a mattress, or new healthy bedding, I am definitely coming back. Recommend this place 100% check it out for yourself!

I had to write a compliment to say the Mlily Mattress company has the best products by far. The new…read moreFusion Luxe Cal King mattress and pillows we purchase are very comfortable and cool. The King size pillows are very comfortable. I no longer have neck and back pains since our purchase, we love it. I just want to give a big "Thank You" . I told my physician my neck and back pains are gone. I recently purchased another Fusion Lux Cal King Mattress as a Christmas present for my daughter and her husband and they are very happy.. Thank you Jenny for all your help, you guys are the best. Roger

Awesome experience at the Mlily store in Farragut. John is exceptional! He makes sure there are…read moremasks and hand sanitizer available. He follows all protocols. Not only that, he will make sure you are happy. I bought a mattress that did not fit my needs, and without hesitation, he made it right! Excellent protocols, product, and service. I couldn't ask for anything more!