Just got finished with my 2 visits for root canal. I experienced ZERO discomfort and Dr and staff…read morewere very friendly and accommodating!! 5 stars!!

Went here to get a Retreatment Root canal while in my 3rd Trimester. Was so nervous but Dr…read more Sakamoto is very kind and gentle. He made sure I was okay and does the job right. Didn't feel any pain just a lot of pressure while they work on my tooth. Best place I ever went to. To get work done on my teeth.

I'm sure he's a great dentist. I was just referred by a colleague of his on Oahu. His receptionist…read morelaughed and said no new patients. I told her I had a quick emergency she didn't inquire what the emergency was, she said they already had 3 emergencies they were trying to fit in. Didn't offer any help or suggestions. No Aloha no kindness. I'm sure Dr Igawa will talk to his colleague at the dental school at some point and hear how people are treated on the phone. It's sad.

My husband and I were vacationing on the island when he had a temporary crown fall off and we…read moreabsolutely could not get it back on. Of course it happens on a Saturday and not many dental offices are open. And the ones that were, refused to help. Seriously. No one. We had the crown, we even had the glue. We just couldn't get the angle right (upper molar) to get it in place. We figured it would take a dentist less than five minutes to get it back in place. But no one was willing. Except for Dr. Igawa. Everyone in his office was extremely kind and very helpful. They saved our vacation since the sensitivity made eating and drinking very difficult. And we wouldn't be going home for another week! If we lived here, Dr. Igawa would be our dentist. He's a thorough and very kind doctor and has an outstanding and friendly staff!

Told the staff I had anxiety about dental work upon scheduling. Nobody seemed to care about that…read more Especially the doctor, who shamed me for what he believed to be a lack of effort on my end. Doctor was incredibly rude, not one ounce of kindness was given to me. This was like 5 years ago and I am still haunted by it. If you have any anxiety involving dental work or need a deep cleaning, DO NOT go here.

We had an appointment six weeks ago. The experience was not great but also not bad and X-rays were…read moretaken. We were given some options after the visit but we have since left five telephone messages to follow up and gotten no response in all this time. Disappointing and we won't be coming back.

Dr Cantori is fantastic. She is the most gentle, caring dentist I've ever experiencedread more

The female dentist Heather Cantori should be disbarred! Purposely damaged my teeth so she could…read morebill my dental insurance to repair. I noticed immediately her disgraceful tactics and went to the Bay Clinic Dental clinic on Kilauea for assistance. Premier Dental should be closed down!

I moved to Hilo for work and was going back and forth to Oahu to see my previous dentist. This got…read moreto be expensive and then COVID hit, which made it impossible. After asking around, I was referred to Dr. Leong. I wish I had known about him sooner. He and his staff are kind, patient, non-judgmental and always happy to see you. I am not a person who is afraid of the dentist but I know that some people are. They are very gentle and will tell you as things are happening. I have tori mandibularis (bones growing under the tongue and the top of my mouth), which makes x-rays painful. They were such pros in doing the x-rays with the bitewings that there was no discomfort or pain. They accept most insurance and copayments are minimal. It is easy to schedule, cancel or reschedule or appointments. I highly recommend this dental practice to anyone.

I had an oral infection emergency, which my PCP would not assist me with antibiotics, and I had no…read moredentist as yet. I phoned Dr. Leong's office and he got me in very quickly. He did prescribe the antibiotics to eliminate my infection before my first actual dental care visit. His staff are very friendly and cooperative, going out of their way to assist me with an insurance set back. The staff, as I witnessed, were very conscientious with disinfecting and taking Covid-19 precautions. Dr. Leong is now my permanent dentist. He is efficient, gentle, and caring of my pain threshold. I am a finicky shopper or products and services. Dr. Leong gets two thumbs up and I highly recommend him.

Dr. Sakata and the staff are always top notch and excellent in regard to their professionalism. I…read morehighly recommend that anyone who is interested in excellent dental care seek them out.

Excellent and thorough professional care from Dr Sakata and his entire staff. Super friendly as…read morewell!

I'm one of those types that actually likes going the dentist. I've had many different experiences…read moreover the years-- a mix of good, neutral and bad, so I've been impressed with the consistency of good work at Takata Dental. All of the front office staff, dental assistants and hygienists are warm and friendly. Doctor is very clear, asks if you have questions/concerns. I've always felt comfortable and welcome by everyone. A few tips though-- be punctual as they are strict with that. Getting on the schedule can be tough at first, it will likely take more than 6 months. But once you are seen initially, you can generally schedule cleanings every 6 months.

I have contacted the scheduling/receptionist of this particular office and I was not provided the…read moreCare that I was hoping for. I am trying to schedule an appointment for my kids on a day that works for my husband and I busy schedule. You have a Receptionist (Esther) whom does not take into consideration of changes and bypasses Rescheduling my kids to keep them on your scheduke for their Dental Treatment. My issue has NOT been resolved and your receptionist (Esther) likes to Disrespect and bypass the task that she was supposed to do. Esther has horrible customer service while providing care and respect to certain patients time, especially when she was advised of the changes of when we are available. Horrible experience while scheduling my appointment because Per Esther- I will inform my Dental Provider and see if he is willing to do the procedure on a saturday." That was not done and should not have taken Esther all day to provide a logical answer. She did not do what was mentioned to me at 07:45am HST yesterday 09/02/2025. You have a Disrespectful receptionist handling your scheduling of appointments that initially Refused to Reschedule after being told about changes to our schedule during the week. Esther needs to work on figuring out a solution that is best for Bother Provider/Patient. She did not do neither and was Quick to just cancel the appointment. I still have not been transferred to the Manager. Is this the type of Customer Service I have to experience when I schedule an appointment for my kids Dental Treatment?

Very good dentist and seems to care about her work. Even helped me work out a way to save on the…read moreextensive work I needed. The only problem with this practice is that they seem to have multiple patients at the same time for the same dentist, so the dentists are running back and forth while the assistants do most of the work. Also, no privacy-there are only waist high barriers separating patients. But easy to get an appointment, don't have to wait long and Dr. Jill is great.

My husband and I have been going to Dr Donn for several years now and I can't say enough good…read morethings about him and his staff. He is caring and efficient. Never have to wait more than a few minutes. Yesterday I had an increasingly painful tooth problem. He quickly diagnosed it and got me to the root canal specIalist I needed via phone calls and referrals. Same thing last time I had a problem and I always feel supported and in good hands with him. He has my recommendation!

I made an appointment to have my teeth cleaned as well as my four year old daughters. The day of…read morethe appointment they told me I was only going to have an oral exam and that I would need to come back another day for the cleaning. After the oral exam the dentist began to tell me about the importance of flossing and to help illustrate the point he pulled out yellowed dry erase boards with dental pictures and diagrams. These dry erase boards were from 1978, no lie!!! When my four year old had her x-rays taken they only took images of her front teeth and not her molars. She moved during the x-ray and the hygienist said, "She moved, but I'm not going to retake them." That day, my daughter actually got the teeth cleaned, if you call a polishing a cleaning. I asked if they were going to actually clean her teeth and they looked at me funny and said "we did". When I think of a cleaning, I expect tarter and plaque removal, flossing in addition to polishing, fluoride rinse and x-rays of the full mouth. I was very disappointed and underwhelmed with this dentist. Do not recommend to anyone.