Had a neck fusion. It went extremely well. The staff through the whole journey were very friendly…read moreand helpful. They kept me informed and address my concerns.

TMC's customer service has been incredibly frustrating. I tried to schedule my second shingles…read morevaccine, only to discover that it can't be done through the MyChart app. The app instructs you to call, but the phone number listed there is incorrect, so we had to search online for the correct number. When we finally called, the recording said they were short-staffed and suggested sending a message through MyChart instead. We chose to stay on the line (because how do you schedule an appointment in an email), and after one full hour, we still hadn't moved up in the queue. Scheduling a simple vaccine shouldn't be this difficult. It's disappointing that accessing basic healthcare services requires this much time and effort. This experience has left me questioning the level of customer service and health care TMC provides.

The evening nursing staff were very professional and helpful. ER waiting time needs improvement…read more All MD's bedside manners need improvement! Hospice coordinator needs improvement.Bed linens- torn, ripped sheets were appalling. My sister was taken here because it was the closest ER. I can't recommend this hospital. A patient across the hall, on the oncology floor, fell out of his bed while I was there. . The attending MD chastised me for taking 3 days to pick a hospice facility. She basically told me (paraphrasing) ''Pick a place now or we'll remove her by Monday.''. We picked hospice on Saturday. My sister died the next day. Of course this review is somewhat tainted, due to my ongoing grief. However, facts are facts. Another patient fell out of his bed, they left an extremely bright light shine on my sister as she was dying ( I had to request they turn it off) They woke her up 3 a.m. to draw blood. And The bed linens and towels were appalling. As usual. the nurses were angels. Tell the EMT's to drive to TMC.

My mother was admitted into this facility on July 28th for pneumonia, anemia, and bed sores. The…read moremorning of the 29th she had surgery on multiple bed sores on her back and buttocks. At approximately 0210 hours, as I was sleeping on the couch in the room I heard my mom speaking to a nurse. First my mom who is crippled and additionally just had surgery that morning asked the nurse for her food. Her request was declined advising she needed to go check. I thought nothing of it and attempted to remain sleep. I heard my mom request a nurse to assist her in alleviating pressure of her new surgical wound and sciatic nerve the nurse declined to assist her citing an issue with her shoulder. My mom also advised this same RN that she was still covered in fecal matter to which the nurse responded no you are clean. My mom begged the nurse to help her move in the bed for 15 minutes the nurse stood there hands at her side, stoic and unresponsive occasionally stating she couldn't because of her shoulder. She refused my mom care and support at least a dozen different ways before my mom began crying and begging for help while the nurse stood there stoic and expressionless saying nothing. I sat up on the couch looked at the nurse and said "my mom needs help, you need to call for help" my mom continued crying in pain. The nurse remained stoic , completely still, unresponsive, staring blankly at the wall. I continued asking her to get help she did not speak, move or budge except to state she couldn't do anything because of her shoulder. I stood up and asked the nurse her name. She remained still, stoic expressionless, non verbal, staring blankly at the wall. I asked six more times her name before she responded "I don't know what you want me to do" I ran out the room barefoot to find help. If my mom would have been coding she would have died. Our regular nurse Heather came in advised the nurses name who refused care was Alyssa. She also implied this is an ongoing problem with Alyssa and this behavior seems to be common knowledge by her. The tech Courtney implied similar experiences with Alyssa. We met with a charge nurse Elizabeth who confirmed this as an ongoing and very dangerous problem but the nurse supervisor would not listen. Elizabeth advised she would be sending the nurse supervisor Deanne who would hopefully take it more seriously hearing from a patient. At 0409, nurse supervisor Deanne showed up to my moms room with security. She was belittling, rude and condescending in her approach. I asked her one question the last name of Alyssa to file a complaint with the nursing board over her very dangerous neglectful behavior that by three separate accounts is a known and ongoing Problem. She refused, did not acknowledge any concern , refused to speak with me regarding the facts of the incident and instead treated us as though we are the problem. I only intended to file complaint against one nurse. But the nursing supervisor again stood behind this nurse , the very dangerous conduct and refused to provide the information while condoning this very dangerous pattern of behavior

I need urgent care fairly frequently because I am a klutz. I know all of the Urgent Care facilities…read morewithin a four mile radius of my house. The East Pima Street Next Care office has always given me prompt, thorough and kind care for burns, cuts, sprains, dislocated fingers, massive splinters (including removing embedded debris from a slide off-trail and 20 feet downhill), and one broken bone. Treatment has equaled what I have received in hospital emergency rooms and is a WHOLE lot faster. My latest trip for a deep knife cut yesterday was the same as usual. I was entirely satisfied and grateful for the care I got there from reception, prep, treatment and release.

Tell me why the website says " please provide your information even if the appointment is not for…read moreyou", so I put my information in as I am making an appointment for my kid. First thing, the front desk lady scolding me for doing it wrong and that's not right, that's not how they do it. Wtf. I heard her tell another patient she has worked here 7 years. Take a look at your website before you start off scolding people. This is real time, she just scolded me again for filling out part of the form incorrectly. W t h I don't work here. We came back here because we had a great experience last time, I guess that proves that it really is the people that matter.

I went to the clinic for a post-viral cough. The doctor was knowledgable…read more The premises are beautiful. I was disappointed that they did not have an XRAY machine. All in all it was a pleasant experience. or at least as pleasant as possible when you are sick.

I've had a persistent cough for over 2 weeks and decided today to get it looked at. I chose the…read moreright place! They ask a lot of history and since I've had sinus issues long term that was good. They took my weight (no gain! Yea!) blood pressure, temperature, asked quite a few questions about my history and then drew blood. The PA came in, we talked some more, she looked at my ears, throat and listened intently at my lungs. In the end she said my issue was likely sinus related and that my lungs and everything else looked good. I was given 3 Rcs for the sinus and cough. I'd come back here for any issue. These people are good at what they do!

Who knew there were events held here ?!…read more Ceramics , Sip & Paints , Yoga & More ! You'll have to stop by in -person to see what's happening month to month .

I want to give it twenty stars and I want to keep it my secret!!! This place is awesome!!! They…read morepopped up on my Facebook and I really didn't believe it at first. They hold events every month, all month long, all free, to all ages!!! It's a united Health care store geared towards seniors but they even helped me with my health care questions. Suzanne is the best thing in town. So friendly, knowledgeable, helpful, kind....... They have bingo and everyone's a winner! Paint nights, crafts, movies, gardening, and SNACKIES!! They're even moving to a larger location come spring. It's one of only two stores in the entire country. I just love it!!! Great way to find a sense of community. Especially for seniors to get out get active creative and social.

Dr. Patton and his medical staff were great! Front desk girl was rude and was cussing about a…read morepersonal call she made regarding not being able to return her glasses. A patient walked in and stood for a while he had to tell her he was here. Very unprofessional!

What the hell happened at this location? Six Urologists left in June, including both of our…read moredoctors. The staff did not bother to notify patients or assist with a referral for continuity of care. Being told "to go elsewhere. We can't help you. Get a referral from your PCP." Completely unprofessional. This is what happens when For-Profit Vultures get involved with Healthcare folks. That is why the hammer of oversight needs to come down hard on healthcare price-gouging and Insurance companies that are basically Brokers getting in between you and your doctor that are in business to deny care instead of providing care. Wake up! We need Socialized medicine with adequate regulation like rest of the developed and developing World, so doctors can practice medicine and NOT worry about Bean-Counter margins or lawsuits.

My mama's oxygen levels dropped into the 70's so her fabulous caregiver at Park Sr Villas…read moreimmediately called EMS and then me. I met the ambulance here and I am so happy this is where the brought her. The staff has been an absolute blessing. Every person has showed competence and compassion for my Alzheimer's stricken mama. They have even taught me new ways to better care for her and made suggested that will go miles in improving her level of care. The respiratory therapists have been amazing; the doctors have been responsive respectful and brilliant; the culinary team has been so kind and helpful; phlebotomy came in like magicians who seemed to use magic to draw her blood because nearly each time was painless; and the nurses..... let me TELL you about these nurses! Wow! I mean they were beyond attentive to my mom's medical and psychological needs. They went out of their way to help her maintain her dignity, and never once dismissed what she had to say, even when she was a little whack-a-doodle. They adjusted to whatever was best for her! I'm talking to you, Christine, Corrine and Aiden! You and your crew made my mama smile and laugh through the terribles and for that I am forever a fan. The team at TMC Rincon are to be commended for doing their jobs with heart! Oh and this is a brand new facility. The ER was timely and thorough; the place is beautiful; and the room had a couch that converts into an actual BED for me to stay with her! And they have done away with the big beeping monitor system that always drives both patients and families crazy. She had a mini monitor "pack" that sends the feed to a central monitoring location which alerts the staff in the actual hospital if there an issue. This frees the nurses to do real patient care, instead of constantly responding to unimportant beeps and buzzes. I think they have really managed to create a different hospital experience for patients and families alike. I am very pleased, impressed and grateful.

The care I received here was so amazing, I have never written a review on a hospital before but the…read morestaffs experience and overall caring qualities made my stay here so worth it. I ended up having surgery but my nurses all did amazing at making me comfortable and providing me with the care I needed. Would recommend to anyone!

Recommend: Poor communication, nearly $1.3B endowment...You'd think they'd be able to run this…read moreplace properly. Overall, I've been directed via the Tucson VA to be seen here, but zero appointments are available. The Reviews are literally all over the place and it's because, potentially, the mismanagement, lack of doctors, who knows what...? Bottom line, it's incredibly mismanaged, they don't call you back, appointments are cancelled, lacking customer service to a greater, elder community and just unfortunately, terribly mis organized. You'd think they'd care to CORRECT mismanagement and repair their representation, but 'urology' is just so undermanned here in Tucson and this place could really, do much better. The communication between them and the Tucson VA is horrendous and incompetent. Good luck to anyone attempting to obtain life threatening health care here, I had to seek elsewhere for the time being.

Bad support people and totally non communicable, it's insulting to deal with these people. I have…read morebeen waiting for 10 days now to have my catheter prescription renewed and absolutely NO response! I have called Four times now and my supplier has been in contact with them but NOHING!!! Extremely disappointed...