My preferred physician has joined this group, and a significant advantage is their in-network…read morestatus with my insurance. They offer access to various physicians should my regular doctor be unavailable for an urgent visit. The staff consistently demonstrates excellence, being very helpful, caring, and welcoming. My entire family receives care here. I would highly recommend this establishment if you are seeking high-quality healthcare.

If you care about your health, don't go here. Nurse Goodin is incompetent. She couldn't even get a…read moreprescription right. She changed it without my knowledge to a statin which I told her I cannot take. She told me she ordered a stool sample from my lab, but they never got it. I went in with severe back/leg pain, but she didn't prescribe anything until I showed her my discharge papers from the hospital. What she prescribed caused me severe side effects and I had to quit taking it after just 3 days. I did not feel respected or believed, or worse, listened to.

I've had to utilize Tucson ER & Hospital a few times over the last few months…read more Everybody here is friendly, compassionate, and proactive in addressing emergency needs. From the nurses to the doctors, they all care about people and being a safe and welcoming place to be treated. The wait to be seen and treated is quick. They want you feeling better as soon as possible. I 100% recommend this place.

Cross posting from google reviews because 3 hours after posting hundreds or reviews flooded mine…read more Being charged a ridiculous amount after getting no help nor answers, I was given black label medication I wasn't told about and I absolutely wouldn't have agreed to take. Sent home to almost die a few hours later. Don't come here. They don't care. I saw Sean Maley. Update: In response to the comment from this business, I called more than once after I regained my ability to speak in full sentences, and I asked why I was given medication without my knowledge and I just got a bunch of "I don't knows" and "I don't think they'd do that" even after I was sent a survey regarding my visit, I was asked if I wanted a call back, I said yes and I never received one. So I don't know what speaking to this facility again would do to help me in anyway. I even requested my medical records from this facility, and I was never told that the doctor believed I had a serious condition even though it was entered in my notes. And of course, it ended up being exactly that, but I was never told. I am an adult and I should've been told all of this information and not found out later by reading doctors notes. And I also read in my notes that I left with a 2 out of 10 pain. I never ever told anyone that my pain was below a 10. Their "legal counsel " isn't licensed to practice law in the state of AZ.

I have been to this quick care facility a few times over the last few years and each time I have…read morebeen taken care of in a prompt courteous manner. My wait time to see the doctor or PA was no more than 15 min. In addition they also have a pharmacy to fill prescriptions which was very fast. Very nice to have in our community.

It was great to get called back into room after about 10 minutes. It's not so cool to wait another…read morehalf hour in the waiting room. Seemed awfully long. The nurse practitioner listened and just said to do home remedies which I had been doing not sure why I even bothered to go .

My husband and I found Immediate Care Arizona last week when we were both feeling quite miserable…read more We are from out of town, and relied upon Yelp reviews of various urgent care facilities in the Tucson area. We are so glad that the positive reviews we saw guided us to Immediate Care Arizona. This is the way medicine ideally should be practiced: a compassionate and competent friendly staff who attend to your needs quickly, thoroughly. We were able to be seen immediately after having had called, a thorough intake was taken, and Dr. Skinner addressed all issues, clearly explaining what was happening and what would be done to begin remedying out symptoms (Covid for both my husband and myself as well as pneumonia for me). He instilled confidence and trust with his knowledge and ability to start treatments (nebulizer, shot, gargle treatment that simply ended a searing sore throat), explained the medications we would be using, and, not a small thing, provided said medications before leaving the office. Truly - cannot recommend Dr. Skinner and staff too highly!

So now you have to CASH PAY ONLY $200 per visit and includes 2 prescriptions. What a bargain.read more

Office shows it is open today and its not. Been waiting on refills, now I have to wait until…read moreMonday, Poor communication!

Orange Grove practice is terrible. There is no doctor although my insurance agent told them that…read morethey need to bill under a doctor's name. So I've been getting denials of coverage from my insurance. They even billed for an appointment I had cancelled. Nurse Goodin does not listen and does not care. I was in terrible pain and she prescribed a medicine that tore up my stomach. I had told her that I cannot take statins and she prescribed a statin. She claimed that she discussed obesity with me, but it never happened. I went to her for excruciating back and leg pain. She wouldn't even order an MRI until I had to go to the hospital for the pain.

Our family has been going to TMCOne Skyline since we moved to the foothills area three years ago…read more Dr. Clark is compassionate and knowledgeable and covers all the bases. We never feel rushed or unheard. Another reviewer complained about the corporate ambience. While that's mostly true, I still remember the old days of having to take the day off from work, only to be held captive in waiting rooms for hours with nothing but last year's People magazine to pore over. Us magazine if I was lucky. No thanks. I'm grateful for the efficient experience. My last visit (physical) was less than an hour, including labs and vaccines. For anyone seeking a primary care physician who combines deep medical knowledge with a practical, empathetic, and clear communication style, I highly recommend Dr. Clark.

TMC's customer service has been incredibly frustrating. I tried to schedule my second shingles…read morevaccine, only to discover that it can't be done through the MyChart app. The app instructs you to call, but the phone number listed there is incorrect, so we had to search online for the correct number. When we finally called, the recording said they were short-staffed and suggested sending a message through MyChart instead. We chose to stay on the line (because how do you schedule an appointment in an email), and after one full hour, we still hadn't moved up in the queue. Scheduling a simple vaccine shouldn't be this difficult. It's disappointing that accessing basic healthcare services requires this much time and effort. This experience has left me questioning the level of customer service and health care TMC provides.

I was a patient at El Rio for 8-9 years and had ongoing concerns with my care experience in both…read morepsychiatry and case management. In psychiatry with Dr. Arrendendo for the past almost 6 years , I often felt dismissed during emotionally vulnerable moments. On one occasion, I was crying while discussing a major personal situation and the conversation was redirected to medication without acknowledgment of what I was expressing, which left me feeling unheard. I also experienced confusion and distress regarding my diagnosis history, including being told I had been diagnosed with Autism Spectrum Disorder in 2022, then later told it was not in my records despite having documentation. ADHD was also listed in my chart without me being directly informed at the time it was added. Case management communication was inconsistent, and I did not experience reliable outreach regarding required paperwork as I was informed had been attempted. I ultimately chose to discontinue services due to these ongoing concerns about communication, clarity, and how my care was handled. I do also want to mention that I have attempted therapy at El Rio as well throughout my years and have been passed down from therapist to therapist several times which can become very draining. Lastly, the behavioral health phone line is almost never answered nor are calls returned even when leaving a voice message. To me personally, it is best to avoid Behavioral Health Care with El Rio. That said, I want to recognize Dr. Casey Harrington as an outstanding primary care provider. She is LGBTQ+ affirming, attentive, and consistently takes time to listen and address concerns thoroughly. She has been a major reason my family continues care at El Rio and has also been supportive with both medical and behavioral health-related concerns when appropriate.

Health on Broadway is fantastic. Liz and Martha, in reception are always friendly and welcoming…read more The staff is great and my GP (Shannon Fennie) is the best care I've ever received. So sad they are closing this location and hope the workers all get transfered.

This is a new urgent care facility in Tucson. The name fits my experience perfectly. Everyone from…read morethe receptionist is to the nurses and doctor are kind, knowledgeable, and make you confident you made the right choice coming to Serenity Urgent Care and Wellness. I will use this clinic again and highly recommend it to my friends and acquaintances The office is a few doors down from Safeway.