Made an appointment last night, I was seen and given an RX within 30 minutes! Even managed to get…read moremy meds before the pharmacy closed at 10. Staff was accommodating, efficient, and so kind! Will definitely be back here for all future visits!!

I'm incredibly grateful for my first experience at this location. The provider Nick was supportive,…read moreand the medical assistant, Shane provided outstanding care. Shane was precise in reading my baby's pulse oximetry and Nick guided us to seek the proper treatment right away. Because of their professionalism and attentiveness, I don't think I'll take my children to any other urgent care. Also loved the friendly young lady with black hair upfront. Definitely recommend this location!

I went to the clinic for a post-viral cough. The doctor was knowledgable…read more The premises are beautiful. I was disappointed that they did not have an XRAY machine. All in all it was a pleasant experience. or at least as pleasant as possible when you are sick.

I've had a persistent cough for over 2 weeks and decided today to get it looked at. I chose the…read moreright place! They ask a lot of history and since I've had sinus issues long term that was good. They took my weight (no gain! Yea!) blood pressure, temperature, asked quite a few questions about my history and then drew blood. The PA came in, we talked some more, she looked at my ears, throat and listened intently at my lungs. In the end she said my issue was likely sinus related and that my lungs and everything else looked good. I was given 3 Rcs for the sinus and cough. I'd come back here for any issue. These people are good at what they do!

You know, most reviews at these types of places and at grocery stores and most fast food chains…read morewill be low stars. Only because many people will only write a review because they had a bad experience. I get that. But it doesn't speak for the hundreds and thousands of satisfied customers that have had positive experiences. So here's one of them. And it is also a new review since the last one was about a year ago. I had a really good experience. First of all, the waiting room is large. It is not a small urgent care where you are cramped in with all the other sickies. This, and I'm assuming all Banner Urgent Cares, have appointments and video conferencing. I make that call based on their app. I set up an appointment and was seen within 5 minutes of that appointment time. When I came, there was only a couple of guys there and they were having a conversation. I think they probably were waiting on a patient. There was a woman and her children that eventually came in, too. So it was not busy. The Nurse Practitioner's name was Debbie and she was cheerful. I liked that. I came in to make sure this cold wasn't turning into a sinus infection. She explained the symptoms of a sinus infection and I could immediately tell I wasn't experiencing one. She also wanted to make sure that I didn't want antibiotics as there was nothing that could be done for a virus. She was pleasant, upbeat, and a good communicator. She also didn't charge me for the visit since there was really nothing that she could do. Bonus! Not sure how an urgent care could get five stars. If I think of a reason, maybe I'll come back and change it to five stars. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

I don't know if this place even deserves a star. These…read morepeople are awefull here expect the front desk lady she was very kind but other then that if there were awards for rude of the year this one takes 1rst prize. I'm absolutely shocked that doctor and the lady that takes you into the back would roll their eyes at me and my daughter and act as if they didn't want us there. I took my daughter to have one of her eyes checked. We followed all the instructions be there ten minutes early , wear a mask wonder how they treat people that don't have insurance probably even worse. They definitely are in the wrong field and should consider a career change.

I went to this ER on a Wednesday afternoon and they got me in pretty quickly. I was in server pain…read morean could not stand up very well, they took me back and started working to figure out my issue. The first nurse was very friendly and helped me and my daughter, the RN who came in to take blood after the Dr saw me was a mess, he had and attitude and slammed some the test vials on the cart. I asked be it in serious pain in my abdomen and chest if everything was ok, he say yes why, I stated well you do not seem like a happy human right now. He replied no that is just who I am. OK so maybe not work with people who are just seeking help and need answers, I understand not everyone that comes to the ER is a nice person but I really don't want someone who is trying to help to be that moody, sorry. You area a nurse and we look to you for support and help. The Reason for the 2 stars is because I was there for hours while they still tried to figure out what was wrong, and trying to transport me to the NWMC on Houghton and Old Spanish Trail, the evening nurse was very kind and cared about my well being. He did his best to help, and finally he gave me oxygen to help with the heart and oxygen monitors to stop going off over and over. There was another issue I am not sure which hospital it was but the phone system had gone out so the ER could not reach anyone at the Houghton location to get me moved. How does this happen in 2025. WTH It turned out I had double pneumonia, that was found the next day after two more CT Scans.

Northwest ER, dehydration during to GI issue. MD ordered IV hydration, then left. Nurse put in IV…read moreport, never dehydrated me. Had CAT scan with contrast, after 2 hour wait for results, physician went over and cleared me to go. IV port still in my arm, asked him to get somebody to take it out, he did. The worst of the worst, zero stars

I've used SAUC on Harrison several times and was great so I felt confident in coming here recently…read more Majority of my visit was great, although I waited in the exam room over an hour after being triaged because I think they were really short handed so I get it. It's that kind situation everywhere now. My only concern was checking out and getting my meditation. I believe the 2 girls were new and the 15 minutes it took yo check out wasn't the issue. It was the lack of confidence I had because they were outwardly loud about not knowing about the medicine, how to log it, who it was going too, etc. It made me really nervous. They were looking in a manual and almost arguing with each other about how to do what. It was a tad off putting but I'm hoping it's just part of having new employees maybe?

The front office staff and NP that got me into the room were very nice, but the doctor forgot about…read moreme. She came in to take a look at my condition, said she'd prescribe me a medicine, but didn't explain what the medicine was for, and left the room. She never came back and forgot about me. They came in to clean the room, and that's when they realized they didn't give me paperwork.

Brand new 60 bed Hospital and Emergency Room at Drexel and Houghton…read more 1st day and my mom had to check in with an emergency. She was admitted as patient #2! Great staff and lots of attention. Escorted to elevator by the administrator! Mom is getting the best help! Beautiful new facility! State of the Art!

Had a doctor's appointment and then labs. Sign on door says open during lunch. Took 45 minutes…read morebefore anyone came out and called anyone

they suck! Not very fast been here for 2 hours l just came in to do a drug test. Don't recommend…read morecoming here at all.

I understand that Concentra does not tolerate aggressive behavior, and I completely respect that…read more However, even when you raise a legitimate concern or point out an error, the way you are treated is unacceptable. Yesterday, the doctor who saw me forgot to include my work restrictions on the note I needed to submit to my employer. Because of that mistake, my employer expected me to perform duties I physically could not do. When I called Concentra to explain, the receptionist told me I had to return in person--another 45-minute drive each way despite my pain. When I arrived, they placed me in a room and left me there for over an hour. Only when I complained did the doctor finally come in. She typed a corrected note in about 3-5 minutes and handed it to me. No exam, no questions--she had just seen me less than 18 hours earlier. This is just one example of poor treatment. They did not provide a cane or crutches, so I had to buy my own. They advised me to purchase cooling pads instead of supplying basic medical support. Physical therapy felt like a checklist--they follow a script instead of adjusting to the actual injury. And they delay MRIs as long as possible, wasting weeks of time and the employer's money before taking injuries seriously. Employers should really reconsider partnering with Concentra. The level of inconvenience, inefficiency, and lack of patient care is unacceptable. My experience felt like a waste of time, money, and energy--at the expense of my health.

Drove miles just for them to tell me they dont accept walk-ins. Opposite of what they advertise…read more This is the third CVS that i came to. Good luck to you!

Beware, they won't mention to you that the pharmacy is closed when they send your prescriptions to…read morethis CVS pharmacy. You aren't able to transfer your prescription out unless the pharmacy is open. I guess I'll spend another day being sick because of CVS/Minute Clinics lack of care.