I have chosen to go to this urgent care (on Wyatt Dr.) straight from my orthopedic doctor…read moreappointment based on his recommendation to seek urgent care as it would be faster to determine if I have a fracture pelvis or not. I was in excruciating pain and the care from the NP - Ray, and the rest of the team was no less than excellent. The wait time was close to none and the check in was easy and friendly.

I came here at approximately 4:20 today (8/21) with symptoms of dehydration. After, waiting…read moreapproximately 10ish minutes at the front desk (It was a ghost town. Door wide open, as was the door to the pt rooms. Not a soul in sight) When someone finally came to the front desk, I explained my symptoms. And, what I suspected the treatment I needed (Based on previous experience. Hoping to avoid a repeat of previous experience.) She told me she was unsure the facility actually did this procedure, and she would have to "check" with her provider. (Basic I.V.) She goes and asks....only to return to tell me, "My provider is unable to do that at this time. Because, we are CLOSING EARLY TODAY. WE ARE CLOSING AT 5:00 TODAY, AND, THAT PROCEDURE WILL TAKE TOO LONG. IT WOULD TAKE ABOUT 30 MINUTES TO ADMINISTER." Imagine my stupor, as I stood there DUMBFOUNDED! As calmly as possible, I reached for my insurance card, ID and asked where the nearest URGENT CARE that WAS open was located and walked out. I USED TO THINK THAT TMC WAS ONE OF THE CITIES BEST. Now, I'm not so sure. I should have come to the NW Hospital center here in the neighborhood instead. I have always had a great experience with them.

Made an appointment last night, I was seen and given an RX within 30 minutes! Even managed to get…read moremy meds before the pharmacy closed at 10. Staff was accommodating, efficient, and so kind! Will definitely be back here for all future visits!!

I'm incredibly grateful for my first experience at this location. The provider Nick was supportive,…read moreand the medical assistant, Shane provided outstanding care. Shane was precise in reading my baby's pulse oximetry and Nick guided us to seek the proper treatment right away. Because of their professionalism and attentiveness, I don't think I'll take my children to any other urgent care. Also loved the friendly young lady with black hair upfront. Definitely recommend this location!

I went to the clinic for a post-viral cough. The doctor was knowledgable…read more The premises are beautiful. I was disappointed that they did not have an XRAY machine. All in all it was a pleasant experience. or at least as pleasant as possible when you are sick.

I've had a persistent cough for over 2 weeks and decided today to get it looked at. I chose the…read moreright place! They ask a lot of history and since I've had sinus issues long term that was good. They took my weight (no gain! Yea!) blood pressure, temperature, asked quite a few questions about my history and then drew blood. The PA came in, we talked some more, she looked at my ears, throat and listened intently at my lungs. In the end she said my issue was likely sinus related and that my lungs and everything else looked good. I was given 3 Rcs for the sinus and cough. I'd come back here for any issue. These people are good at what they do!

You know, most reviews at these types of places and at grocery stores and most fast food chains…read morewill be low stars. Only because many people will only write a review because they had a bad experience. I get that. But it doesn't speak for the hundreds and thousands of satisfied customers that have had positive experiences. So here's one of them. And it is also a new review since the last one was about a year ago. I had a really good experience. First of all, the waiting room is large. It is not a small urgent care where you are cramped in with all the other sickies. This, and I'm assuming all Banner Urgent Cares, have appointments and video conferencing. I make that call based on their app. I set up an appointment and was seen within 5 minutes of that appointment time. When I came, there was only a couple of guys there and they were having a conversation. I think they probably were waiting on a patient. There was a woman and her children that eventually came in, too. So it was not busy. The Nurse Practitioner's name was Debbie and she was cheerful. I liked that. I came in to make sure this cold wasn't turning into a sinus infection. She explained the symptoms of a sinus infection and I could immediately tell I wasn't experiencing one. She also wanted to make sure that I didn't want antibiotics as there was nothing that could be done for a virus. She was pleasant, upbeat, and a good communicator. She also didn't charge me for the visit since there was really nothing that she could do. Bonus! Not sure how an urgent care could get five stars. If I think of a reason, maybe I'll come back and change it to five stars. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

I don't know if this place even deserves a star. These…read morepeople are awefull here expect the front desk lady she was very kind but other then that if there were awards for rude of the year this one takes 1rst prize. I'm absolutely shocked that doctor and the lady that takes you into the back would roll their eyes at me and my daughter and act as if they didn't want us there. I took my daughter to have one of her eyes checked. We followed all the instructions be there ten minutes early , wear a mask wonder how they treat people that don't have insurance probably even worse. They definitely are in the wrong field and should consider a career change.

I went to this ER on a Wednesday afternoon and they got me in pretty quickly. I was in server pain…read morean could not stand up very well, they took me back and started working to figure out my issue. The first nurse was very friendly and helped me and my daughter, the RN who came in to take blood after the Dr saw me was a mess, he had and attitude and slammed some the test vials on the cart. I asked be it in serious pain in my abdomen and chest if everything was ok, he say yes why, I stated well you do not seem like a happy human right now. He replied no that is just who I am. OK so maybe not work with people who are just seeking help and need answers, I understand not everyone that comes to the ER is a nice person but I really don't want someone who is trying to help to be that moody, sorry. You area a nurse and we look to you for support and help. The Reason for the 2 stars is because I was there for hours while they still tried to figure out what was wrong, and trying to transport me to the NWMC on Houghton and Old Spanish Trail, the evening nurse was very kind and cared about my well being. He did his best to help, and finally he gave me oxygen to help with the heart and oxygen monitors to stop going off over and over. There was another issue I am not sure which hospital it was but the phone system had gone out so the ER could not reach anyone at the Houghton location to get me moved. How does this happen in 2025. WTH It turned out I had double pneumonia, that was found the next day after two more CT Scans.

Northwest ER, dehydration during to GI issue. MD ordered IV hydration, then left. Nurse put in IV…read moreport, never dehydrated me. Had CAT scan with contrast, after 2 hour wait for results, physician went over and cleared me to go. IV port still in my arm, asked him to get somebody to take it out, he did. The worst of the worst, zero stars

I have been to this location and the Oro Valley location a few times over the years. I really like…read morethat it is a one stop shop urgent care. They can do xray, bloodwork, and even have a pharmacy! The FIRECRACKERS at the Broadway location were amazing to me on Sunday. I have been coughing and wheezing for 3 weeks and finally had enough. Each member of the teaam was very nice to me and even though they were really busy and it took longer than probably normal, I was really happy They made sure to xray my chest and take blood to ensure they narrowed down the diagnosis as much as possible. After receiving some much needed treatment and some proper medications, I left feeling 10x better then when I arrived. I am hopeful that in the next week I can finally kick this!

I've used SAUC on Harrison several times and was great so I felt confident in coming here recently…read more Majority of my visit was great, although I waited in the exam room over an hour after being triaged because I think they were really short handed so I get it. It's that kind situation everywhere now. My only concern was checking out and getting my meditation. I believe the 2 girls were new and the 15 minutes it took yo check out wasn't the issue. It was the lack of confidence I had because they were outwardly loud about not knowing about the medicine, how to log it, who it was going too, etc. It made me really nervous. They were looking in a manual and almost arguing with each other about how to do what. It was a tad off putting but I'm hoping it's just part of having new employees maybe?

Had a doctor's appointment and then labs. Sign on door says open during lunch. Took 45 minutes…read morebefore anyone came out and called anyone

My mother recently stayed here for a week. Most of the staff were kind and responsive however a…read moremale Doctor was was not so kind and had no bedside manner. All rooms are private rooms which is very nice. Nurses were amazing and kind. The real downside here is that they don't have the staff for anything beyond basic medicine. No specialists, no outside consults. It was very frustrating for my mother to sit around with no real answers and be told she should see a specialist when she was released. It would be great if they could get some specialists to go there and consult on cases!

they suck! Not very fast been here for 2 hours l just came in to do a drug test. Don't recommend…read morecoming here at all.

I understand that Concentra does not tolerate aggressive behavior, and I completely respect that…read more However, even when you raise a legitimate concern or point out an error, the way you are treated is unacceptable. Yesterday, the doctor who saw me forgot to include my work restrictions on the note I needed to submit to my employer. Because of that mistake, my employer expected me to perform duties I physically could not do. When I called Concentra to explain, the receptionist told me I had to return in person--another 45-minute drive each way despite my pain. When I arrived, they placed me in a room and left me there for over an hour. Only when I complained did the doctor finally come in. She typed a corrected note in about 3-5 minutes and handed it to me. No exam, no questions--she had just seen me less than 18 hours earlier. This is just one example of poor treatment. They did not provide a cane or crutches, so I had to buy my own. They advised me to purchase cooling pads instead of supplying basic medical support. Physical therapy felt like a checklist--they follow a script instead of adjusting to the actual injury. And they delay MRIs as long as possible, wasting weeks of time and the employer's money before taking injuries seriously. Employers should really reconsider partnering with Concentra. The level of inconvenience, inefficiency, and lack of patient care is unacceptable. My experience felt like a waste of time, money, and energy--at the expense of my health.

This is the last time I'm going to try MinuteClinic! Several days ago, I set up an appointment to…read moreget a Covid shot, checked in early, waited my turn, and then was told by the clinician that they had just given their last Covid shot to someone else. OK, I get that they might run out and apparently the pharmacy was out as well. However, how could they not know that they didn't have enough doses for that day's appointments? A simple phone call or text would've sufficed, but they let me just show up and wait around and tell me at the last minute. I've had other issues with the MinuteClinic in that location before, but it's where I usually get my immunizations and so I thought I would go ahead and use them again. Big mistake!

Drove miles just for them to tell me they dont accept walk-ins. Opposite of what they advertise…read more This is the third CVS that i came to. Good luck to you!

Putting into words how Ohana Mobile Care has changed my families life is hard. I'm a small business…read moreowner and my husband is a disabled veteran, we can not afford traditional health insurance. Something simple, like an ear infection means a trip to urgent care. Our last urgent care visit took 4 hours and cost us $376, plus a trip to the pharmacy for meds that took over an hour and cost $79. Something not so simple, like the stitches I needed after slicing my thumb open set us back $4,768 because I had to go to the emergency room. For one low monthly price my family is now covered by Ohana. I don't have to worry about "what if's" or "can we afford this" when it comes to medical care. Jess Ganz comes out to our house and takes care of my entire families medical care. Ear infections, flu symptoms, stitches... anything you would go to a primary care OR urgent care for - Ohana handles!! Who wants to drag a miserable child with a fever and an aching ear to the doctors office? Not me! I simply message Ohana and get a same day appointment! Jess can diagnosis my child while he lays on HIS couch and watches Paw Patrol and the dispense the meds - all from my living room! Doesn't get much better than that.