I was in the Palms for congestive heart failure after two weeks in the hospital. I was there for…read moreone month and I can't tell you how wonderful they all were there my condition improved day by day and when I went back two weeks after I left to bring treats to everyone I was greeted with hugs from several of the staff members. It's not perfect, but it certainly helped me a lot.

As the primary caregiver for my 93-year-old grandmother, finding the right nursing home was one of…read morethe most emotional and important decisions our family had to make. After visiting Palms Care Nursing, I can say with complete confidence--it was the best choice we could've made. From the very first day, the staff welcomed my grandmother with kindness, patience, and professionalism. The nurses and caregivers especially Kisha, treat her like family. They always calling her by name, engaging her in meaningful conversation, and paying attention to her preferences and routines. I visit several times a week and have never seen anything but genuine compassion in their interactions. What really stood out to me was how clean and peaceful the facility is. Her room is bright, well-kept, and always smells fresh. The common areas are warm and inviting, with comfortable seating, make the space feel more like a home than an institution. I know how hard it is to place a loved one in a facility, but Kisha (Guest Services Coordinator) has given me peace of mind. I sleep better at night knowing my grandmother is not just safe--but happy, respected, and loved. To the staff at Palms Care Nursing Center, thank you for becoming an extended part of our family.

Before bringing my parents to St. John's, I read a lot of negative reviews and was honestly…read moreconcerned. But after touring the facility and now having two family members cared for here, I can confidently say those reviews did not reflect the reality I experienced. As a healthcare professional, I understand how these environments work. Rehab centers are not hotels. They are clinical settings caring for people who are often very sick, sometimes incontinent, and recovering from major medical events. Some reviewers seem to misunderstand that. Yes, you may occasionally smell something unpleasant, but that is part of the nature of this level of care. What matters is that the staff respond quickly, and at St. John's, they do. I also noticed several complaints online about the food. What many people don't realize is that meals in rehab facilities follow medical diets, safety guidelines, and physician orders. If something isn't working for a patient, the dietitian is available to discuss alternatives, adjust preferences, and help find options that meet both nutritional needs and personal tastes. Complaints about food are understandable, but they are also easily addressed if you communicate with the team. The nurses, aides, therapists, and administrators have been consistently kind, respectful, and attentive. Any time I approached them with a question or concern, they addressed it. They cared for my mother after a serious lung infection and helped her regain her strength through their excellent PT and OT department. She left functioning close to her baseline, which is a testament to how hard the rehab team worked. My father is now recovering here after a hip fracture, and the rehab team has been just as dedicated. Pushing him appropriately, aligning goals with me, and keeping his recovery on track. I owe a lot to St. John's. If you choose this facility, stay engaged, communicate openly, and set realistic expectations for your loved one's recovery. My family's experience has been nothing but positive, and I'm truly grateful.

My experience with this nursing home has been very disappointing. My father did not receive the…read morelevel of care and attention we were led to expect. Communication with our family was inconsistent, and it was often difficult to get clear answers about his care and well-being. We were concerned about the responsiveness of the staff and felt that some of our concerns were not taken seriously or addressed in a timely manner. Seeing a loved one in a nursing home is already stressful, and families should be able to trust that their concerns will be heard and acted upon. I hope this facility takes steps to improve communication, accountability, and the quality of care provided to its residents. Families deserve transparency, and residents deserve compassionate, attentive care.

I'd like to start by saying Professor Chancy is an amazing teacher and person. She is warm-hearted,…read moreintellectual, motivating, capable, fair, honest, and also really funny. Not only does she personally lead some classes, she also runs the school. To do what she does, really takes skill and a vision. I fondly look back at the memories during my time in this program, this school is everything I was looking for in a RN program. Prior to Sunrise School, I had always wanted to see South Florida with my own eyes and enrolling in the school granted me my wish. My imagination of the Miami metropolitan area was always very much so a dreamy one, and graduating from the school was symbolic to my love of this unique part of America. Nothing but good memories of South Florida! I got my Florida license in August, and after only 10 days, the license was fully endorsed to California, much to my amazement by how fast the whole process was considering that it usually takes at least 1 month from what I heard. If you give it your all in this program, you will succeed. Don't make excuses for your shortcomings, take accountability for the grades you receive and just keep trying. Come to class with the right attitude and mindset because Professor Chancy really strives to ensure you understand the curriculum thus you will only pass if you match her efforts, it is only fair. RN school is NOT easy, especially if you're working full time. But again, it's all willpower that makes it possible. If I ever had to do nursing school again, it will definitely be Sunrise School of Nursing. Thank you so much for everything Professor Chancy, and all the teachers & staff that works there. Jean is also a very memorable friendly person! Wishing her and Sunrise School of Nursing the best, I hope the student enrollments keeps growing bigger and bigger!

YAY!!! passed my NCLEX in first attempt. I truly want to thanks the factuality and specially…read moreprofessor Chancy for their immense guidance and dedication towards students. Quality of classes and clinicals were very through and prepares you well for NCLEX and the nursing job.

I came from a state of confusion, concern, and not knowing what to do for my 91 year old mom with…read moredementia. I wish I can recall who told me about VIP care management, but I had to take a moment and tell you how they came to the rescue. From the very first phone call I made, I was completely reassured from the beginning that I was in good hands. And even today, I still feel like I am as I might have a question from time to time and I can always rely on this firm to guide me in the right direction. VIP care management was able to handle all that was required to get the Medicaid application process as painless as possible. They provided ample information as to what they needed, and I simply scanned and emailed everything to them and before I knew it, my Mom got accepted by Medicaid. They even referred me to an excellent edler care attorney that helped in the process of getting my mom eligible where I had thought it might not be possible. All of the staff were great, and especially Randi who I can say was like family when we spoke. Best thing I every did for my Mom and for myself! Do yourself a favor. Call them and see for yourself.

Sonya was a true godsend in the middle of an emotional storm for me. My husband had a massive…read morestroke in Feb and has been hospitalized since. The transition from hospital to LTAC to acute care rehab to skilled nursing rehab was uncharted territory for me. I was overwhelmed with not only the crisis but the options, protocol and finances that this situation ensues. I felt completely powerless and unprepared. Sonya was absolutely wonderful. She calmed my fears - And took charge. She is a great listener and wonderful counselor and knows her field well. She advocated for me with the providers and facilitated the logistics with ease. I could never have done it without her. Very grateful and blessed to have found her. True caring professional that is worth every penny !!! Aces all the way !!!

I had an amazing experience from beginning to end!…read more As a BCBS insurance holder, I was disappointed to learn that Broward no longer accepts our insurance, and I was understandably curious about the level of patient care I would receive elsewhere. My recent outpatient experience at Florida Medical, however, was so delightful, caring, and genuinely authentic that I felt compelled to share my experience and recognize the incredible nurses who cared for me. A special thank you goes to my amazing RNs, Saul R. (primary) and Sharon B. (OR). I truly want to squeeze you both with gratitude! Thank you for taking such pristine care of me from beginning to end. Your empathy, compassion, and bedside manner were exceptional. You made what could have been an anxious experience feel comfortable, reassuring, and genuinely cared for. Your dedication to your patients deserves to be praised and recognized. Thank you, Saul and Sharon, for making such a positive difference in my experience at Florida Medical. You are truly appreciated!

Just terrible in every way. I hope they shut down and someone sues so everyone can lose their jobs…read more Doctor with Airs pods in the ear, the amount of lack of communication is ridiculous like seriously I can't even explain it. They are the reason my dad is gone and they couldn't even find out what was wrong with him even being there for 3 weeks. He was dying right in front of me and still getting treated. When we ask question it's either "I just got here" or " this is my first time with him". In my line of work we debrief the next person coming on shift but no one here knows anything. I'm genuinely shocked that this is a hospital.

Feeling the love! The positive energy from the moment you walk in till you leave is amazing. You…read moreexperience the care and empathy each and every staff members generates. My brother is in good hands and that peace of mind is everything. The building is feeling the years but the staff is truly terrific.

Great place! My mom was on at this facility , just got discharge and Social worker and admission…read morelady was great they checked on my mom after she left the facility and gave me information if i need their services again . I recommended Highly of this place

In the less than 24 hours I visited my mother I was very impressed with the dedication staff and…read morecommitment to the patients. Thank you

This is a very nice place. I think the people here are very helpful and knowledgeable. It's very…read moreexpensive though. However, if you can afford it, I would highly recommend it. Unfortunately I could not.

They are horrible at communicating, and if you don't keep up with your hours they will try to take…read moreyour money or never pay you. This is the most stressful and unprofessional agency I've EVER Worked with and I HATE my coordinator. Like this is thee WORST agency I've ever worked at!!

Senior nannys does Not care if ur loved 1 receives compassionate care. They Never did a home visit…read moreon their aides. They made mistakes in charges Only in their favor. If ur family members hands r cold, senior nannys aides r not allowed to even warm their patients hands without a MD order and PT to come and eval! Just BASIC compassion and humanity more than lack w this agency. I have been shocked by so many issues its hard to keep it short. Some aides just break hippa All day on the cellphones and agency does nothing. Its a ridiculous joke of an agency. Try Anyone else

My Mom, who is very alert with an excellent memory, came here to regain her mobility after a short…read morehospital stay. I can tell you the management and the staff care about their patients. They are available to the family, return phone calls and immediately deal with any concerns. Cody the Executive Director is always available and incredibly caring. Perry the Food Director, does a great job to please the patients' palate. The Activities Director is engaging and did a great job for Mother's Day. The PT staff is exceptional and helped my Mom so much. The only problem is that she only received 1 hr. per day. (possibly due to AETNA's policies. So if the only issue you have is mobility you may want to go to a facility that specializes in mobility. Cecile the discharge nurse worked very hard to get Mom what she needed upon her release. Lastly, the staff is human so always be involved in the care, medication etc. of your loved one. If a mistake is made this group of people immediately try to rectify it. I would use this facility again if needed

This is a very clean facility with a number of dedicated staff. The food is acceptable, but not…read morenoteworthy. A new patient must quickly learn the ropes or care could be perceived as unsatisfactory. IT IS ESSENTIAL THAT PATIENTS HAVE AN ADVOCATE to work with the facility. Nights and weekends appear to be staffed at minimum levels. Several aides only do the minimum required unless prompted by the patient or advocate. Physical and occupational therapy here is excellent with 1-1.25 hours daily for each. The Director is easy to talk with and does care about problems. The same is true for the day shift unit manager. Discharge requires a strict protocol along with a home evaluation. The facility has a strong tendency to have Medicare purchase much unneeded equipment, despite objections. Oxygen may also be "forced" to be used even if the patient did not require it at entry. Summary: your loved one will receive proper care, but may experience delays in care at times due to staffing. Final discharge was a very disjointed process.