Very, very kind staff, front ro back. All have been…read moresuper at slowing things down to help me get the best deal for my needs. Sincerely, Steve Ross US NAVY disabled veteran

prices way to high, i would rather travel to Michigan. Ohio is robbing patients with insane pricesread more

I love the daytime crew during the week !! Friendly and helpful however I needed to return a…read moremultitude cart Had issues with the mngr who didn't want to exchange it as everyone says. She was rude and made a spectacle which was super embarrassing especially since I was following their return procedures and have not returned product before.

Much better prices than many places. Helps keep my grown son's pain under control. Very grateful!read more

The dispensary staff is friendly, knowledgeable, courteous. They're great with helping you select…read moreproducts if you're unsure. If you know what you want just tell them, you can be in & out in 10 minutes ( depending on the size of your order ). I love that you can order online & pick up at their drive thru window, now thats so cool & convenient!

I LOVE this place. Everyone is super friendly and helpful. Quality products AND a drive up window…read moreto pick up your order. (that's probably my favorite part) I recommend this place!

I have been waiting in line for almost a half an hour! One person is working the front! This…read moreexperience honestly has me considering quitting for good. I also placed an order ahead of time so why do I have to wait in this terrible line? I'm about to just walk out.

According to the Better Business Bureau, Division of Cannabis Control and the Ohio Department of…read moreCommerce, (there are many Unsatisfied Customers that purchase your poorly manufactured VERANO CARTS that leak). This is Dangerous and Poisonous. Zen Leaf Customers also complain about the terrible customer service they receive and let's not forget the LONG LINES & WAITS due to Mismanagement of the time schedules and employee's lack of product knowledge. On 12-6-25 I had to stand in line for 25 minutes with only one person working the counter with over 20 people waiting in the lobby. Budtenders MUST be knowledgeable in the products they sell and the paperwork that goes with it prior to processing these sales. WHIO Channel 7 news and should start investigating this company and the products they manufacture to the Ohio Miami Valley consumers. WHIO, please Investigative and report this malice behavior. Document all manufacturing processes and the return rate for this company's faulty dangerous products/returns from the company's brand, VERANO. What do they do with all the faulty products? Check out the BBB profile. For the second time this year, I've had to return a leaky cartridge. This time the manager knows I'm a former Med patient and a heart patient who just had open heart surgery. I have been a customer since the company opened. I have spent $10s of thousands of dollars for my medication since this store opened. I have referred hundreds of people to this location to spend their money meds. This incompetent, nasty, rude, unprofessional deliberately barked at me like a dog. I barked back twice as loud and the lobby went silent. She made me stand in line for the second time for 28 minutes. She was in the backroom for a really long time. TOTAL WAIT TIME 53 minutes. After leaving the dispensary, I opened the replacement cart and it was leaking as well. My girlfriend marked the old cart, and it was the same cart. The female manager exchanged me the same leaky cart but just re-labeled it. SHAMEFUL OPERATOR! I'm out $30 for a faulty cart that leaked on a Motorcycle T-Shirt $45. Complaints filed with DCC & BBB. This female mgr needs to be terminated for this malice fraudulent behavior or is it the company's policy? BUYER BEWARE Ohio! Zen Leaf repeatedly sells leaking carts which is dangerous and poisonous to the consumer who buys it.

do not waste your time with this hell hole. waited in this line for a total of 50 minutes and were…read morein line the entire time. we get to the window, and he tells me he can't give me the preorder that i placed online that was to be ready an hour ago. extremely understaffed which is understandable, but at this point it is time to shut the place down; especially when you have a line out the window taking up the entire parking lot, and people waiting in a line almost out the door on the inside. if you can't staff your building enough to deliver good and efficient service, what's the point? it's always almost a 20-30 minute trip every time .

Made the trip from Columbus to here because they were the only dispensary in Ohio that had a…read moreparticular product I wanted for my upcoming birthday. It was a nice place, easy check in, fair pricing, and good service. I would be a regular if we lived here, I will visit again when we camp in the area. Now at the time of my writing this, the Ohio Medical Marijuana prorgram is more than 5 years old and this place is better than average. THAT SAID, many of these dispensaries are in scramble mode again (Just like the pandemic days) because of the pending recreational sales and I think its going to be a cluster phuq everywhere for awhile. Keep that in mind reading reviews.

Kind helpful and can't beat the rest. I would recommend…read moregoing it was a great experience. The staff really make you feel comfortable and they have all the knowledge you need.

Well organized and varietal offerings. The budtender was kind and patient and answered all my…read morequestions with ease. Carts available for about $20. Edibles for about $10. Prices are disappointing compared to MI but reasonable for the area.

I am a regular customer from out of state and was recently sold a product I had never had before…read more Product was on sale 15% off if you bought three vapes. Salesman told me I could exchange the other 2 vapes if it wasn't right. Well they weren't right. I brought my receipt with the 2 unopened vapes to exchange. I was curtly refused just as another customer was making an exchange. Now where do I go? PREDATORY SALES PRACTICES. inconsistent/poor product knowledge. I purchase a few items 2 to 3 times a month. I am now holding off on recommending Sherwood location. Pissed off!

Place lost it's mind with the edibles prices. $20 for the cheapest 100MG pack you have? LOL Yeah…read morein Michigan I can get these $5 on up. No full ounces here? really? the biggest is a half. Be taxing up in here I tell you. They are the only game in town or in the surrounding area I get it!!!! lets rough the customers up. Hey if you are willing to drop the extra money go for it friend. I will stick with Michigan where the real deals are. Your billfold will get roughed up in here.

I just went there to get a vape battery that's all. They were the only dispensary around to have…read moreit. I was greeted well and the woman at the desk helped update my info. When I went into the inner room to select my battery all was well and good until I got my receipt and realized the guy didn't give me my full change back. They accept tips. And I just find that so wrong, let me choose to tip you? Don't take it out my my money. I won't go there again.

I hate that this is the dispensary closest to me because it genuinely blows. 80% of The workers are…read morerude and get an attitude with you if you have to remove something from the order, like if you make commission that's not my problem I'm broke too. They also constantly add bs fees out of nowhere, the total I had for a purchase the other day came out to $49 on the website WITH all the extra stupid fees they listed so of course anyone in their sane mind is gonna think that's the final price, but no, when I get to the dispensary they somehow rack it up to $53 which was just over what I had in my account so I had to buy a cheaper and worse product and waste a bunch of money because they can't run a proper business or be upfront with how much they're gonna upcharge you. I'm going to the one in Riverside this isn't even worth the closer drive

Very friendly. Easy to order on the website or get in and out in person. Staff is very…read moreknowledgeable and helpful.

First of all, there's a different dispensary about seven mi. closer for me. I stopped going there…read morewhen I realized that, as a veteran, I can get a stacked discount up to 40% at Pure Ohio whereas the other place recently reduced the vet discount and doesn't "stack it." So Pure Ohio is the most veteran friendly dispensary near Dayton that I've found and I promise I've looked. The staff, products and building are all very good. It's secure. The selection is solid, and they frequently have higher dose gummies here when others in the area do not. I def recommend this one especially for veterans.