Amazed at the quick, knowledgeable employees, so fast. Riley & the others nothing but 5 star…read moreservice, been going there weekly for past 5 months, Very Happy. Though do wish there were more actual UPS stores, not the useless CVS & Walgreens.

Extremely rude employees. I was hung up on. They were extremely unhelpful. I had a lost package…read morefor two weeks and they did nothing! If you are wise you will not do business with UPS nor the Parmatown store!!! An employee named Patel was the rudest. Do not do business with UPS.I was supposed to receive my package by 9/23. It finally came by 10/6. i have been disappointed by the whole UPS system, but mostly by the local store at Parmatown Mall

Staff is always friendly and helpful. Easy parking and usually in and out - especially during the…read moreweek!

Friendly staff makes shipping easy. They helped me with a package that needed better packaging…read more Good hours including Sundays.

Make sure you give them a call before bringing stuff up there to donate even between the donation…read morehours got up there and the guy acted like he didn't want to take my stuff because he said he had no room?? Weird luckily the lady told him to take it I still had another low so I guess I'm going to go somewhere else

Very nice store and large selection! Lots of parking, always try to go here the first week of the…read moremonth! You never know what you will find!

This is the second time in a month that Fed Ex has taken two…read moreweeks or more to deliver my packages. Their service delivery is terrible and if I had a choice I wouldn't use them. The package sits for many many days in the local distrib ution outlet. They should take a lesson from Amazon.

What a breath of fresh air this FedEx place is! I've been here a few times to ship packages and…read morethe lovely ladies that work the front desk are genuinely nice and helpful! They work very quickly and efficiently, so I've always been in and out in a matter of minutes! The last few large shipments I've made have been significantly cheaper to ship via FedEx than UPS, so lately brown hasn't been receiving my business. If you have large, heavy packages to send out, definitely come to this FedEx! They'll have you in and out in a jiffy! The cute girl with the glasses is especially nice and helpful. :)

Beware! They may lose your clothes if you do their wash and fold pickup service…read more They mixed my clothes another person's up so I have some of theirs and some of mine is apparently still missing? I feel like it should be an easy problem to fix. If two different people both call and say I am missing clothes, it should be that hard to return them to the rightful owner. Wash House CLE has made no attempt to pick up these other clothes. I have tried to return them, but I refuse to drive them there myself. This also makes me believe they are not doing much to find my missing clothes. I will not risk anymore of my clothes with their "convenient service".

Very helpful to new customers and great prices. I would would recommend this business to someone in…read morethe area.

I've been coming to this location since I moved here in 2014 from Los Angeles. The staff are very…read morehelpful, helped me with my many packages, always have the forms I need and have gone over and above to answer any and all questions. Offering me more help if i needed. The only thing that i with they would be is Open at least till 2:00 p.m like the Post Office. Frances O.

UPS is the single worst delivery service I know of. If the shipment isn't late it's damaged. In…read morethis case both occurred. According to their tracking, my package arrived at their Middleburg Hts location on June 6 at 3:18pm. It was scheduled for delivery on July1, didn't arrive. Their tracking said it was rescheduled for July2, didn't arrive. Tracking then said rescheduled for July 3. I checked tracking one more time to see if anything has changed again. Sure enough it said it was rescheduled for July 6. Within an hour after the reschedule email stating July 6 the package arrived damaged on July 3. Does anyone know what they're doing at UPS? I quit using UPS for deliveries many years ago because of these types of problems. Unfortunately Walmart still uses them. Now I have to go through a return/claim process which is another nightmare with UPS

Being an online shopper I frequent the UPS store using it as a drop off location for returns. The…read morestore reminds me of an old time neighborhood store where from the moment you walk in, you are treated as you are the most important client of the day. Johanna is always so kind and helpful and will go out of her way to help you out. I highly recommend using the Broadview Rd in Parma location even if you have to travel an extra mile.

Very friendly and helpful service with a clean and orderly store. Did not wait long for service…read more The associates were courteous and helpful.