Amazing customer service from the minute we walked into the showroom until the completion of our…read morekitchen floor. They made sure we were completely satisfied with our floor. Highly recommend.

Costumer service in all departments is excellent. The quality of work is excellent too. The staff…read moreis kind and caring meeting your needs before and during the project. The staff is very reassuring that whatever the issue they will make it right. I am highly recommending them. You will not be disappointed.

Great carpet! Awesome installers. Expert assistance picking flooring and carpet for our home. If…read moreyou're looking for new flooring visit Pucher's. They're great to work with!

Pucher's Design Center performs before and after the sale…read more Months of searching for new carpeting at stores throughout the Cleveland suburbs taught us most of what we did not like for one reason or another. By the time we remembered that Pucher's was right in our town we were ready to give up. We are so very glad we went to "just one more store." Pucher's had many of the same carpet samples we had rejected elsewhere, but it also had others we had not seen. It also had Claudia, who provided a higher level of customer service, including a great capacity for listening to and understanding our pain points and offering suggestions. Her visit to our home to see the existing palette, review the paint color changes we were about to make, and to better understand our life style, was refreshing, and a very helpful game-changer. With her help we selected 1,638 square feet of carpet that hit all our important points and bought it at a competitive price. The Pucher's Carpet Installation Team was described to us as simply being the best. An easy claim but hard to believe without prior experience, so we were both skeptical and hopeful when installation day arrived. Carpet installers Tom and Dave were outstanding in every way. The installation plan was built to meet our needs for moving furniture; coordinating with our pool table experts to disassemble and reassemble our pool table on site; and maximize our comfort during the four days allocated for this installation. Tom and Dave were conspicuous experts in the use of carpet, padding, tools, skill, generosity and humor. We were amazed at the quality and speed of their transformation of our floors. Through it all they answered our sometimes-foolish questions with thoughtful answers that educated us as well as making us smile. We give Pucher's 5-stars for helping us make the best carpet selection for our needs, plus another 5-stars for having the Tom and Dave carpet installation team, whom they accurately described as "the best." Thank you, Pucher's-owner Ari Schabo, for setting such a high standard for customer care and service. It exceeded our expectations in every way. We can honestly recommend Poucher's without reservation and invite them to give prospective customers our phone number, or to bring them to our home to see the quality of their work first-hand. Respectfully, Robert and Darlene Schaefer

When first went into Rite Rug wasn't going to go with them. We decided to call them back the…read moremanager was great Todd. He came to our house and was glad I shared first visit. He made it right. They handled us the right way and kept to word on installation. The price was fair and so far installation great and gorgeous carpet! Installers arrived a little early but that was great and cleaned up too. Hope stays as nice as looks but so far no complaints! Great Job.

Lied to me on 1/29 by calling me at 6:05 pm and telling me that they were going to fix it…read morewithout charging me , and then today tell me want $350. Flooring didn't even last 12 months with multiple issues.

Mike has helped me with a couple projects. Great attention to detail, and excellent communicationread more

From the owner: Reliable Build Solutions LLC is a licensed and insured restoration and remodeling company serving…read moreNortheast Ohio. We specialize in both interior and exterior projects, from full home renovations to emergency storm and water damage repairs. What sets us apart is how we handle the entire process for you. If your home has been affected by wind, tree damage, flooding, or other unexpected events, we don’t just fix the problem—we work directly with your insurance company and adjuster to streamline the claim and get your project moving fast. Our services include: • Storm, water, and structural damage restoration • Interior remodeling (bathrooms, kitchens, drywall, flooring) • Exterior work (roofing, siding, concrete, decks) • Concrete installation, stamping, and repair • General contracting and project management With hands-on experience working alongside electricians, plumbers, and HVAC professionals, we ensure every job is done right from start to finish. We take pride in quality workmanship, clear communication, and treating every home like it’s our own. Whether it’s an emergency repair or a planned upgrade, Reliable Build Solutions delivers dependable results you can trust. Call or text: (330) 451-9264

Place sucks . Picked carpet out Friday for a job with Dennis then Saturday call to pay and pick up…read moreand owner chad says he can't honor without confirming that Salman gave me that price. Never once said he would call to confirm only tells me "he just has to say it's sold out" so he doesn't have to honor price. These guys are gonna have fun wasting time driving to measure jobs that don't exist. Waste my time I'll do the same.

Wow! So far I'm very pleased. Going through a complete…read morerenovation in July 2017 (4 months ago) I was looking for good quality carpeting at a great price. When I walked into Truly Carpets I was a bit overwhelmed by all the carpet rolls, but when I told Dennis what I was looking for he told me about new stock coming in. It was the perfect color, texture & a great brand.... AND there was enough for both rooms. Yippee! I REALLY wish I'd had Truly Carpet install -ALL- my flooring. Unfortunately I mis-took 'Discount' as kind of shady, sub-par, or sub-contracted. Shame on me, I didn't bother to ask them if they subcontract their installs =( My loss. Hindsight, now wish I'd had them floor my entire home..... Truly installed a marvelous, high-end carpet remnants in my 2 bedrooms, but stupidly I went with Lowe's for the Pergo & the install. Ugh! Lowe's, what a HUGE nightmare!!!! I should have asked Truly to find me stock, because they had much better quality (12mm vs Lowe's 8mm Pergo stock). Truly installers arrived and did an amazing job. The biggest blessing is that the installers are part of the family, rather than subcontracted out as Lowe's does (nightmare!) The project manager was so knowledgeable, teaching me what I should have known BEFORE I'd gone shopping. My home flooring is gorgeous. When it's time to resurface my floors I'll be going back to Truly Carpet & Flooring.

Pucher's Decorating Centers did not back up my purchase! I purchased carpeting for an upstairs…read morehallway and bedrooms. After a year, the carpeting began to develop gaps/puckering in the carpet. A repair person came to stretch the carpet but said it was not installed properly and the stretching problem would probably reoccur. So, yes another year has passed and the carpet has the same gaps/puckering. I've called Pucher's to ask for assistance with this problem as it is now a danger for someone to trip or fall. But, after many phone calls, Pucker's claims No responsibility. I found their response negative and rude. I won't purchase anything again from Pucher's.

Bought $3000.00 worth of the best carpet they sell. 2 years later seams are coming loose, threads…read morecoming out of carpet. Over priced, guess I'll have to buy new carpet soon.

Can't say enough good things about my encounter with Matt today. A customer at a different…read morecommercial flooring store suggested the Floor Store Direct when I could barely get an answer from the employees at the first place! Matt was kind, patient and gracious. I was visiting family and looking to track down a replacement floorboard, or even just a patch. Matt took the time to find a suitable substitute from his overstock and gave me 3 boards on just a handshake. I will definitely be recommending Matt to family and friends who live in the area..or if I'm ever of need of flooring to bring back home...it would be worth the drive.

Great experience! Everyone was very helpful and knowledgeable. So happy with our new carpet!read more

THERE IS NOTHING FABULOUS AT THIS COMPANY!…read more Fabulous Flooring does not employ the people that work for them. They are subcontractors. First of all, they never showed up on the first day scheduled. I called and texted and no response until later in the day. The crew did show up the following day, but told me "the scope of work wasn't as described by Matt (Fabulous Floors). They then had various "talks" with Matt regarding the situation. Obviously, they wanted more money than Matt was willing to pay them. They then told me they couldn't do the job today and would come back in TWO WEEKS!!!! I lost days with my handyman who didn't come in because the floors were supposed to be done and now I can't find someone on such short notice....BEYOND UNPROFESSIONAL. Make sure you hire a flooring company with actual employees and not "subcontractors".

First, I love that this company communicates via email. I sent dozens of requests for quotes via…read moreemail and only received a few responses. Fabulous Floors was able to stop by and give me a quote quickly and schedule to repair my damaged floors within my desired timeline. When they arrived to repair and stain my floors, I had an idea of what color stain I wanted. The employee offered his expert advice and I am very glad that I took it. The floors look great with the lighter stain. It is also worth mentioning that the price did not change. Nothing popped up along the way and the price I was quoted before the work started was the price I paid when it was finished.