To start, I never made it further than phone and email conversations with the office manager so…read moretheir work may be wonderful, but I will never know. This is a review of their business practices not necessarily their work. My first conversation was the office manager (who was polite and professional) asking an extraordinary amount of questions prior to a visit including measurements which I felt that was the job of the person coming out to provide an estimate. I was given a quote of 40-60K for a small Lakewood bathroom (note this was before anyone actually saw my bathroom.. why is this done?). Then I was scheduled out several weeks in advance. The day of my appointment, I took off of work. About a half hour prior to the appointment time, it was cancelled. I get it, stuff happens. I was a bit put off by the last minute cancel and the wasted day off. I went to reschedule and they had nothing for several weeks. I asked if they can make an exception since they were the ones to cancel and they could not. They asked if I wanted a zoom appointment (not sure how that would work???). I live 10 minutes away from their office. In the mean time I had 3 other local contractors (who had all been recommended) come out. All three were half of the price of the "estimate" I was given over the phone. Obviously this company does not need work. I cancelled my second appointment in an email to the company outlining my reasons.

Very expensive for the work requested. Best bet is to shop around. No work was done. Rating is…read moreprovided only because it is required to post. Estimate provided was professional.

I ordered Hunter Douglas luminette for my very large living room windows. from Timan & CO. After…read morethe installation we found out that the manufacturer had provided the wrong length, they were a couple of inches too short. Timan reordered and they the came with the correct length, however they were not hanging properly. Again this was Hunter Douglas's fault. To make a long story short Timan then ordered the silhouette from Hunter.. Timan spent a lot of time to make it right, and they did. I can highly recommend Timan & CO Wolfgang Mueller

My recent experience with the Timan professionals was incomparable. From store sales person to…read morein-home design consultant to installer, all were helpful and attentive. Having a uniquely shaped window in a difficult to reach spot in the home, Rebecca offered multiple options; was informed of the advantages and disadvantages of each. A remote control option was suggested. Having decided on honeycomb blinds, the quality and ease of use with remote control and phone app is beyond my expectations. The installer, Gavin quite expertly installed and adjusted blinds, and made sure I understood the operation of said blinds prior to leaving. The end result is a beautifully covered window which allows me privacy when needed and maximizes light when not. I would give Timan more than 5 stars if I could. This was an investment in our home which I believe was worth the cost, as I am sure I shall enjoy the look of this room for many years.

We did a first floor renovation with Kitts Remodeling and could not be happier. We did a complete…read morekitchen demo and remodel, half bath remodel, moved parts of a couple walls, installed hardwood floors throughout, and crown molding in formal living and dining rooms. Bob was great to work with during every phase. He provided design suggestions but also accepted our ideas and decisions. He helped us select suppliers that were all top notch. His work was impeccable. He was more particular on getting it right than we were. When issues were brought to his attention (and there were very few) he made the corrections without hesitation while apologizing for missing it. We were totally comfortable with him working in the house whether we were home or away. He took a liking to our dogs and cared for them if we were out. He stuck to his initial quote for the project as defined and gave us estimates for things we wanted to change or add as we went. No surprises!

Bob put in a tile back splash for us. It turned out even better than I had imagined . We will…read moredefinitely use Kitts Remodeling again!!!

Jerry and the staff have been wonderful! We had flooding and ended up using them twice in one year…read more They were very helpful, kept us well informed, and the installers did a fantastic job!!

I had an appointment 9-10-24 at 4pm. I wanted living/dining room, hall, and 3 bedrooms with new…read morecarpeting. He came out, measured, yada, yada yada. After choosing 3 different styles, colors, patterns, I believe it to be the owner, (I never got a business card) told me he was running 3-4 days behind in estimates/quotes. Have yet to get a phone call, e-mail...nothing. I understand "life" happens, but if I was called with a "gee, I'm sorry I'm still working on it", or "thank you for calling us (after 7 days) we lost your e-mail and phone number", I would understand. Not following up with a customer that is willing to hire you is a terrible way to be or stay in business. Oh brother, now it won't post my review...

Service Requested was fantastic quality of counter tops perfect value excellent they did a…read morefantastic job installing countertops

They did a great job installing our countertops and full height splash. Our job was difficult and…read morethey knocked it out of the park. The template guy, and install team was great. Very professional and respectful of our home. The lead time was a little longer than originally quoted but worth the wait.

From the planning to the installation, I couldn't be more pleased with Flooring Concepts. Everyone…read moreI worked with in selecting my flooring,- Kirk and Carol to the installation team - Tim and Giovanni were top rate! I am thrilled with my new floors and would highly recommend Flooring Concepts. I give them a 10++++++

Our experience with Flooring Concepts was very disappointing. When we were scheduled for service,…read morethe timeline suddenly changed from what it was when we signed the contract. We felt scammed because timing was very important to us, but had to proceed despite feeling the owner was dishonest. The crew that was sent to install (Tim and Giovanni) was unprofessional and made a lot of mistakes. It got to a point where we felt uncomfortable with them in our home. When they did show up, we caught one of the workers laying on our new carpet and rolling around. When we brought up the issues to the owner and installation manager (and sent proof), they did not seem to care. It seemed as if this was normal for them. Any solutions were brought up by us and no solutions were provided by the company. We even had to point out a lot of mistakes that were made that the installation manager missed. At one point, we had to facilitate getting our carpet to our home because one of the workers wanted to leave and we had to do the labor of carrying the carpet into our home. When we finally got another crew out, they were confused about why our project took 7 days when they said they could have it completed in 2. At the end, when discussing with the owner, we felt he was he acted rude, aggressive, and condescending. The dishonesty and lack of communication throughout the process was the worst we've experienced through 5 years of home improvements. An actual quote from the owner was, "I only care about the numbers." After fighting with them for a week, the end product is acceptable but not as expected or worth the price. This company does not care about the job they do, they say themselves they only care about the numbers.

I had used this company for a larger job earlier and was very happy with their service. When it…read morecame time to update a bedroom, I contacted them again since it had gone well previously. I worked with Darrell both times. He was prompt and efficient. The installer had been to my house as well. It is nice to work with the same people. Again, the job was completed in a single day and the work excellent.

They did an outstanding job!!! Darrell, Dave, and the entire crew were incredibly professional,…read morerespectful, caring, and knowledgeable. Their craftsmanship was fantastic and their work impeccable. I really appreciated that they left everything clean as well. I highly recommend them!!

We love our new garage floor! The quality is awesome and the staff is very helpful as well!read more

From the owner: Epoxy Flooring Systems for Commercial, Residential, and Industrial applications. All our floors are…read morecompletely customizable with industrial strength.

Moral of the story: HORRIBLE service, snarky help, called to say i was disappointed and the man who…read morepicked up the phone HUNG UP on me, and their reputation is causing them to lose clients.** Being the manager of a small independent luxury goods store for 37 years, I know that the survival of our operation depends upon customer service. Warm, friendly, attentive - the ability to make customers feel welcome and wanted in our store, even when we are somewhat short staffed. It's important to greet people in your store or get to them as fast as you can. Find a way to let them know you're grateful they showed up to support your business. It's hard to wait on more than one person at a time, but this is NOT the case at McDhurries. I left after spending *OVER AN HOUR* with NO ASSISTANCE OR ACKNOWLEDGEMENT. Very frustrated and angry, I called my decorator who said they no longer use McDhurries for teh same reason - there is a man there that is the most offensive and awful person to speak to. ***BOTTOM LINE: I will never go back there. A shame since I have just finished remodeling and needed many rugs for my home.

McDhurries is a throw back to the classic model of old fashioned customer service. My husband and I…read morewent there looking for a rug for our dinning room. We wondered upon walking in to their showroom if we were a bit out of our league as both the space and their rug selection are really lovely and fancy looking. They have MANY options in many styles, sizes, and prices. A man named Thome greeted us and took time to understand what we were looking for. Despite our tight budget, he never made us feel out of place, in fact he assured us that we could find something. He was right. When we found a rug we thought we liked, he encouraged us to take it home and try it out for free. He loaded the rug into our car and off we went. When I called back a few days later to tell him we loved the rug and would be keeping it, he remembered us right away and took care of everything over the phone. He was friendly and efficient and made me wish that we had more rugs to buy! Their selection is beautiful and so is their service!

These guys were great. Wonderful communication, great work, and very timely. Would highly…read morerecommend!!

From the owner: We are a small family owned business that offer reasonable prices. Have been working in…read moreconstruction industry for 6+ years we would love to serve and remodel your home .