very east to use and very friendly thanks much friendly…read moreadvice from knowledgeable workers neropathy is what i need to work on

This location has very friendly staff they are helpful and knowledgeable, it's very clean and…read moreprofessional. There's also an ATM inside to pay with cash. Sometimes there are seasonal deals too!

Excellent customer service and the knowledge of every item is mind blowing! Go to Norwood and ask…read morefor Alex! You will not be disappointed with this clean environment and they have security on premise! Enjoy the ride to Queen City Cannabis and your high!

The wait times here have increased which is ironic because there has also been an increase in the…read morenumber of staff members on the floor, in the back room, or out back. The customer service, at one time very good, has also been markedly diluted to the point where last time I was there I felt like I was at a craft brewery that was about to fail because 1) the market is over saturated, and 2) staff treat you like they are doing YOU a favor by selling you their product. It reminds me of Taft Ale House on Spring Grove right before they went under. The staff there were aloof and dismissive. The craft brewery market was over saturated. They and several others folded. On account of the dispensary market now becoming flooded and the lack of training towards customer service I won't be surprised at all if Queen City Cannabis in Norwood is closed within 12 months.

I was treated very well. The people were very friendly and helpful. I will visit them again…read more Thanks!! Vickie

I went here all the time but they have recently changed and they don't have any deals. U can get…read morethe some stuff at other places a lot cheaper. 3.5 under 25 at the garden..

Easy, peasy, smooth and breezy! Senior discount 15%!!! Amber was very helpful, too! Quick, and put…read morethe door!

Just starting with the fact that their phone number has been out of service for over 3 weeks is…read morecrazy. The staff has no knowledge of what they're selling. At least other dispensaries have information about what you're actually purchasing. BEWARE!!!!

This has been me and my families go-to place when it comes to finding cannabis that helps with…read moreseizures, pain and neurological problems, but they also have delivery as an option which is a huge bonus and they listen to delivery instructions. You're not 21 but you are a medical card holder? Don't worry, this place accepts medical cards and delivers if you don't have access to transportation. I'm not gonna lie the parking lot is small, but due to the position of the shop and road, I don't think it's entirely their fault, it's just Hamilton. You want the bag put on your door handle for easy access? They read the note and have always been polite. You're not going to have it rudely put on the door where you knock it down while opening or somewhere where you struggle to get it, they always go above and beyond with communication and general kindness, I really appreciate it as someone with mobility issues. You want it delivered in a box because it's snowing/contents could spill out? They got you, and they'll always put it somewhere easily accessible, text you if something is out of stock and openly communicate with you. I receive notifications for all steps of the process and given a good estimate on the delivery (usually a 2-3 hour time frame). You have questions about what you're buying? You can give them a call or text, they are usually very polite and ask for suggestions. The actual products, It's a little pricy compared to some, but you get what you pay for it's nothing im not used to, it's good quality and it works for my seizures so I don't complain. when it's high concentration it's usually more expensive in general. Only reason why I didn't put 5 stars, is I wish there was more in stock and they updated their online shop more frequently. It's more of a higher up issue than the on sight employees. I'm not entirely sure why, but It doesn't look to be like they get a lot of shipments in and they are often out of stock for a lot of products, including some of my go-to products which have been a bummer at times. They offer replacements if you've already paid with something in the same or greater price range which is very sweet of them. I'm more worried for them since their paychecks are their sales. But it also could be due to the funky weather delaying shipments. Even still, I've notice it a lot over the years me and my family has used them. I would genuinely recommend these guys if you need something reasonable in price, have a medical card and/or no easy access to transportation.

Was treated with rudeness by the employees, me and disabled wife were ripped off and the owner…read moreinsults us instead of apologizes. Proceed with caution and if you leave a negative review be ready to be told you're wrong in the replies. If any store gets mad and wants to insult you for giving them your money and telling you your bad experience is wrong isn't a business worthy of trust. We didn't even ask for a refund or replacement. I guess people in wheelchairs who buy something are somehow wrong because you charged her almost 50.00. Get over yourself pal...

I would like to start off by recognizing how pleasant everyone is. Exceptionally so. And the…read moredispensary is very attractive. The parking lot is another matter entirely. You go in and go out in a very narrow shared space. And there are parking spots quite near this in and out space, further crowding movement to and fro. As you are entering after turning from Dana there is very little to distinguish where the entrance is, perhaps due to local ordinance. A simple bright stripe (for instance) on the very edge of the building would distinguish where it all takes place. Which gets to the heart of the matter... The selection and the pricing of the products offered is well worth the trip. But I'll stock up the next time to limit those other experiences. The one star off is due to the parking lot situation. Simple fixes would make it safer and more welcoming.

I love this place - not only does the menu have tons of options but the staff is knowledgable and…read morenice and I always get in and out! If you are industry you get 30% off which might be why I am there 3x a week! The parking lot sucks tho - the entrance is the exit and it can get congested.

The employees are nice enough but the selection mixed with the prices could be reworked. I only…read moregave two stars because this is one of the only dispensaries I know of that refrigerates their concentrates.

Lied straight to my face…read more Me - "is this real THC, none of that delta-8, delta-9 garbage?" Sales person - "oh yeah, none of that garbage, nothing it real THC here." Right on the package, delta-8, delta-9.... Never to return I will.