The only reason I docked a star is two things - the fact they got rid of their stacking discount .. I am still so upset over this as before this I shopped here 3x a week. I am also docking a star due to like others said the disounts changing and saying one thing online but something else when you get there .. any other place they honor the price online when you ordered but here will literally delete the discount then make you pay full price and explain website error. Otherwise I like the products and the staff. read more

I read some of these 1 star reviews and all I can think of is how ill-informed and childish these reviewers must be. They're not going lose their license over someone buying a sale item after the sale. It's not like Kroger where the cashier can provide solitions/discounts. This has been my goto dispensary since they all opened in August. Friendly, educated, and a good value. I would recommend the Landing to anyone looking for a dispensary. The experience is welcoming and not intimidating. The staff is great, Sky and the thin guy with the white hair are my favorites. I really need to learn the guys name. read more

I do believe the idea of The landing is awesome, the 1 on 1 experience with bud tenders are awesome and so is mobile ordering My issue I have is with the website and the bud tender not disclosing that I was purchasing a DELTA 9 / 8 Blend product vs what I believed was normal THC Funny enough while talking to my bud tender I even said I am hopeful this stuff is better the the smoke shop delta 9 / 8 and she did not mention it was infact the same delta 9. Wish it was a little more transparent read more

They understood my needs and their recommendations for me worked well. They took time to answer a few questions. Highly recommend

I don't know why they have such a low review this place is awesome. People are very nice always help out whenever there's an issue. They fix it and make the situation right. Great energy in here and lots of good specials! read more

What a joke this place is, they sell Delta 9. They were talking shit about Verilife but have the nerve to sell what I can get at any smoke shop. What a fraud!!! read more

Very long wait times even when there is nobody in the store. A bit ridiculous considering all I got was one item, they need to stop letting their workers consume on the job read more

Do not expect to be through the line in under 30 minutes. Regardless of if you have an online order. Also- be prepared to have your name looked over. Better use of your time to go across the road to Story read more

Gabs was amazing she was very knowledgeable and gave 5 star customer service. It was my first time ever going to a dispensary she made the experience very easy. read more

Great people work here. Lots of knowledge. Very good product. Tell Doug says it's the best.

They let me place my order for 165 after taxes and fees, and when I got there it suddenly changed to 195. Come to find out my deal was removed and not honored due to a website flaw. Instead of honing up to the mistake I was argued with and laughed at. Dont spend your money here. read more

The Landing Dispensary Cincinnati - No where in this special does it say I couldnt get what I ordered. - Cannabis Dispensaries Near Me - Cincinnati, Ohio

The Landing Dispensary in Monroe, Ohio is the absolute BEST place of business I have ever been. The budtenders are always helpful, funny, friendly and very knowledgeable of the product. Tia, Casey, Kate and Dean are some of the best budtenders in the business. I am a medical patient and everybody remembers me and my condition, I wish I could name every person that works at the Monroe location because they are all spectacular. I even had the privilege of meeting the CEO the other day and he was as nice as everybody else! The policies of the Landing are far and away better than any of their local competitors. Specifically, I appreciate the 20% discount I earn by having a Medical Marijuana card. The other establishments do not acknowledge any difference between medical patients and recreational customers. I won't buy cannabis anywhere else now!! Bobbi G. read more

This business is false advertising like many other dispensaries. The whole THC-A thing needs to stop. Spent 100 dollars on products that don't get me high because the bud tender forgot to mention this flower was thc-a. When I come back with an issue they wouldn't refund. Even tho I came back literally 5 minutes after purchase everything still sealed. The "if you heat it it'll turn to thc" gaslight speech they do is so silly because anyone who really knows this industry knows that this process works best for edibles and vapes not flower. So yeah. Never again. Customer service as good until we had an issue. Then it was condescending tones and also my fault lol. What a joke of a business. Never again. DO NOT GO HERE. read more

The landing dispensary in Monroe the new one they just opened I appreciate them they were close for recreational for the day and still took care of me! read more

The Landing Dispensary Cincinnati - Dispensary - Cannabis Dispensaries Near Me - Cincinnati, Ohio

If I could give 0 stars I would. I have been here three times and the employees are deceivingly nice. The supposed "policies" that they have, they pick and choose when to enforce. When called out on it, they stated "we will look into it", but wouldn't provide any further reasoning and just that "it shouldn't have happened". Their products are also cheap and poor quality. The first time I came here was a great experience, since then they must've gotten new staff because it has never been enjoyable again to come in. Don't shop here!! Find somewhere with better quality products and genuine staff. read more

I don't think I have left a bad review in my life but felt I needed to in this case. I was trying to purchase online and pay online via my bank account to make dropping by and picking a breeze - which I have done about 5-6 times before. However, there was an error message that would not let me move forward and process my payment. I tried to refresh & re-login about 5 times with nothing fixing the issue. I can attest on my end I checked over and over that I was doing it correctly. I figured an easy option would be to call and see if they were experiencing general service issues or had could advise how I could pay ahead of time. The gentleman on the phone was impatient with me pretty much as soon as he answered and cut me off by doing the "I'll just talk louder than you on the phone" method. Did not provide any advice on what I should do, said it was my fault, I should call the website host?? and then ended it with it WAS NOT HIS FAULT I HAVE INSUFFICIENT FUNDS. My bank account balance was not the issue and also not his concern whatsoever. I was absolutely shook, especially considering I was going to spend about $350-500 lol and typically do every other Friday before I leave town. I just couldn't believe the guy who answers the phone, who represents the voice of The Landing Cinci would be such a total jerk on the phone to complete strangers who give them money that buys their products and pays their check. I tried to be a loyal customer because I liked their aesthetic but guess I will be picking somewhere else. read more

love this place! Super friendly staff, great prices, and amazing bud. Never have had an issue with online ordering either!

I come here all the time and I'm always left leaving happy. Just minutes ago I left leaving annoyed. Usually all the employees are very sweet nice and I've never had issue, however, the employee who checked me out, who I've checked out with multiple times before, gave me a ridiculous attitude for asking a simple question. I found his reaction extremely off putting and in the world of customer service: absolutely unacceptable. I asked him simply "how much would it be to get a pod and cart, using the cheapest options as an example" and he proceeded to smack his lips and complain about my inquiry rather than help me to the best of his ability. Even if you're having a bad day, you don't take it out on the customer, but I don't think that was the case I think the individual lacks customer service skills, simply put. I don't know the employees name but he's the larger (no disrespect) African American man. I hope management has a talk with him about it. read more