I was treated very well. The people were very friendly and helpful. I will visit them again. Thanks!! Vickie read more

It a big fan, walk-in and you have to order off a iPad I'm use to other states open comfy vibe not like I'm in a secured depository the gentlemen at the front are cool and personable, but I like to get a glimpse at what I'm looking to purchase (if I decide to) but nothing room is plain and blah, after the order you go into another room behind more doors and still no display or pictures of product. Idk maybe I was use to the way other places are setup the ooooh and awe factor some type of I want to see before I buy feel but this didn't have that, I won't take away from the staff all are kind and friendly some though felt like it was just "a job" little to no knowledge but the. You had few that are very knowledgeable. Idk give it a try look more set up for locals then the every once in awhile outta towner but still some good strains and some old names but give it a shot read more

I'll tell you how I rate my experience I came in there and you let a bunch of assholes go in front of me because your computer didn't work. You don't have a checkout for medical. You put everybody together, and that's bullshit. That's why I don't go there read more

Updating from two to three stars but they cant creep higher due to the products not be listed properly on the website. Make sure before you leave the star you check what you are buying .. had them advertise online 100mg pack of gummies yet sold me a 25 mg pack of gummies instead. The employees then try to gaslight when you call them out on them trying to charge more money for less mg. Otherwise recently the staff seems to be nicer and more knowledgeable. I do however miss the stacking discounts and the deals they used to have for med patients as now I don't come in here unless I need a dispensary when the other locations are closed. Also their house brand is very subpar compared to others. read more

I always have a positive experience visiting this location. Everyone there is friendly and the budtenders are very helpful. My only concern is that recently there has been a limitation of Matter flower. They have only been stocking Sativas and even though I like a nice Sativa every so often I am an Indica guy to the bone. Hopefully their stock will improve soon. read more

It is the only dispensary I have found in Cincinnati that has my favorite strain in flower, vape, and edible so I go there for that. I appreciate that I can schedule the pickup of my online order in a timeframe so that it's actually ready when I pick it up. I wish they offered discounts and expedited service for those of us with medical cards. read more

Staff is amazing, first time went in the bud-tender helped me out with seeing what to select and how to go about buying in a dispensary. Have been going back since then! read more

The people here are really nice but the dispensaries in OH are very different from those found in MI. They have flower but aren't allowed to sell pre-rolls. I tried the matter edibles and they were underwhelming. Overall the dispensary is great to stop by if you need bud while visiting. read more

Drive another hour and i get cannabis for a third the price. Bring down the prices or forget my patronage

Staff always incredibly kind, fast and accessible service! This is my favorite dispo in cincinnati can't recommend enough, they also have the best deals from what I've seen!! read more

If I could this place zero stars I would. Assistant Manger and General manager named Chad are incompetent as ever. Online it says that Super Boop is a hybrid. When I get there it's a sativa. I rolled one joint the weed is dry and harsh, and does not taste like the same Super Boop I had prior from Verilife literally 3 days ago. They said they can't do nothing for me due to me being unsatisfied with the product. They were rude and loud and condescending and didn't want to help. I'm not buying from here ever. Also, the worker said that all the weed marked down is because it's old and they are trying to get rid of it. That explains why my weed was harsh and dry I got 14.15 gs for $65 instead of $125. That should've been a red flag then n there. read more

February 26 - $24.00 March 1 - $36.00 March 23 - $44.00 Same product...it's a scam Amazingly indifferent "service" read more

Staff is friendly and very helpful, They answer any questions that you have without being rude.

Wait is too long Now that the first few weeks are over Verilife needs to focus on its customer service. Waits for no medical service is excessive. This store has 6 price points and I saw only 5 open today. I know that these stores are making thousands of dollars so they can definitely afford to increase staff and revisit their customer flow plan. This should begin with their floor manager who is very rude. read more

I was blown away at how rude and condescending they were. I recently arrived at this place from out of state (coming from Vermont). I walked up to the door and went to open it and it was locked. A. Brunette girl walked up, opened the door and very rudely stated "you don't open this door! You wait until I decide to open it!". I was quite taken back. So she let me in and I walked towards the counter and she the. Rudely states "where are you going? I need your id right now! You don't get to walk in here however you want like some Willy nilly! Now give me your iD" I show my Id and in midstream I tell her "there are different rules for different states and there's no need to be rude or condescending ". She scoffs, shakes her head and I said "you know what? I'm going somewhere else. You are very rude. Mr Viking Ragnar wanna be in the corner says rudely "ok, whatever". Do not spend your money here. It's awful. I went up the road a few miles without locked doors to a very happy and friendly receptionist who checked me in, let me into the dispensary where I was greeted with smiles and happy people. Got what I wanted cheaper and was in and out in ten minutes. Zen life is where it's at and where I will do all of my future business with read more

So helpful. No judgment made either. Very knowledgeable. Made me feel comfortable as soon as l walked in the door!

The longest wait time I've EVER experienced at a dispensary, even "online reservations" take forever. You'll be lucky to wait only 30 mins. The flow could use a lot of improvements to be efficient. Should be in and out, ID check, a minute or 2 checking out. Have a feeling they don't get preorders ready ahead of time which is causing a TON of delays. read more

Worst wait and customer experience of any dispensary I've ever been to. Idk why I feel like they treat any black customers much worse which is funny bc that's all the customers. read more

I literally sat there for over 45 min. Saw 3 people get buds and leave the whole time. Everyone else in line sat and didn't move for 45 min. prolly 15-20 people just left. It's a joke. Do not recommend stopping if you're on your way through town unless you wanna get a hotel room close by and sit all god d*** day! won't come back Check in....... 35 min after my last post. Still sitting here. What a F****** joke this place is. Worst dispensary ive ever been........... read more

Very rude all three times , left and went right up the road (while I also watched others.) Go 2 minutes away to Sunnyside. I was going to give it another try since the rules have changed & it's been a while. BUT then I saw in the reviews that they're serving recreational before people getting their legitimate medicine. Won't return & will continue to steer others towards other dispensaries that not only TALK about how medical is so important, but yet their actions speak the exact opposite. read more

Terrible wait time They help recreational before medical patients for some dumb reason

My favorite dispensary by far! I am a frequent customer, and have been for a little over two years. I am always more than satisfied with my trips there, and I always leave with a smile on my face! The prices are incredible compared to nearby dispensaries ( SunnySide, Ayr, Etc. ) and the staff rock! They always make sure I know when I come to VeriLife, I'm getting the best care and bang for my buck. They have handled the change to recreational with ease, and the lobby is clearly separated by signs and ropes. I will say, if you are going for recreational purposes, expect to be there for nearly 45 minutes, due to that line generally being MUCH larger, but medical is almost always out within 15 minutes because of the prioritization. I will continue to shop at this location, and I highly encourage others to do the same! read more

Experience was great as always, worked with Nick and got in and out quick! Quality of the products seem great, and they assured that I got what I wanted, thanks! read more

The girl working the front desk was so incredibly rude. She was on the phone when we walked in. We had never been here before and there were no signs indicating where we needed to go or what line we needed to wait in. She looked at us and said "don't walk through there. Can you just wait a second?" and waved her hand at us. If I had gotten her name I would've mentioned it. Definitely would not recommend. There are plenty of other good dispensaries in the Cincinnati area that deserve your patronage more! read more

The line set up was so stupid. It was one of the longest waits I've ever had at a dispensary. Service was incredibly slow.

Bought a bad cart here that stopped working. Told to bring it back with the receipt. Did so and after waiting in line they refused to do anything about it. Go somewhere else. read more

They are supposed to prioritize medical patients. Recreational are pouring past patients. Pre ordered and still had to wait in 3 lines

I absolutely love this place and its prices but the wait for Medical PATIENTS is ridiculous and needs to be highly prioritized over recreational. I paid good money so I could treat my condition and get my product in a reasonable amount of time. Last time I was there it took almost 40 mins. Just to give you an idea, it used to take me less than 5 mins when it was medical only. I glad people are enjoying the product but the demand needs to be met with more efficient business practices (because I know hiring new people isn't always possible) read more

I think they need to do something different because the lines are terrible and nobody knows what they are doing here you wait and wait and wait and wait it's terrible I have never had tonwait like this before at all read more

Everything was cool you have to go with an open mind and remember that recreational is fresh and new to Cincinnati. If you have a bit of patience and remember there are first timers, people with questions (even long time smokers and people who've been to dispensaries in areas where recreational has been around for awhile), medical users who have had access longer than recreational users, all the different Verilife systems being intertwined etc. then you should have a good experience! I also have no complaints about the product I enjoyed the smoke and the bud tenders were helpful. Cheers! read more

I suggest a line strictly for orders made online med/non med. the wait times are kinda ridiculous and can be avoided. People who are just browsing and not sure should get another line. I put in a reservation pick up time for a good reason. Can we please do something, I like veralife read more

It's nice being able to walk in a place and not feel like I'm being judged. This has been my dispensary for almost a year now, and I absolutely love them. The staff are always helpful and the store is well stocked. If timed right, I can get in and out incredibly quickly (the last hour or two before closing is usually really busy). read more

Out of items or "can't find" sales items regularly. So you'll go in thinking you're spending a certain amount and getting a certain amount of product and they'll end up getting one over on you, you'll spend more than you expected and get less! Go to any of the other dispensaries. Lower prices and more accurate stock. This place is a joke. read more

Great place!!! So nice and friendly. All the folks there are very professional and knowledgeable and don't mind taking time with me to educate and guide me. Today I worked with Becky and she was amazing. Thanks Becky!! read more

Ohio afforded us the "Ohio" 1/10 th, and the 1/5th , The prices here are exorbitant! This is only Excluding many medical patients. Why would I pay over $150 dollars ...or more for a half ounce, when I can get the same thing for $80? I'm going back to the streets to get my medication. The quality is the same. This place is not the answer. I spent $185 after tax for a half of garbage shake, and a half gram cartridge. This is not acceptable! I will not be back! This is supposed to benefit the people who need it the most, yet it is very much cost prohibitive. Fancy looking store....is that what we are paying for??? read more

I simply refuse to go to any other dispensary! They have such a large variety of product and are able to walk me through any questions I have. The staff is so kind and helpful- especially Quentin and the manager Patrick! read more

Moe always goes out of his way to make sure patience are always taking care of hopefully his kindness goes noticed always

It's the best dispensary in the city. It's not saying much there's only 3 as of now. Waits aren't bad, getting checked in isn't bad. Most of the staff is friendly. Their online pickups could go smoother. The last two times was walk up vs online as it's been quicker in and out that way. Too many people like to ask questions after ordering online which slows that side down. If you ordered online you should just come pay and pick up. That's my experience with them the selection varies a bit. Sometimes hard to get the same strain as the week before unless you like Matter they seem to always have something from them in store. read more

Two people behind the counter and only one person working. Wait is longer than 30 mins. Just a joke for customer service... will be going to the dope read more

They're friendly, quick, thorough. The bud tenders are always helpful and friendly. Especially Mo! And it's CLEAN!!