I will absolutely be returning! I dropped off my Kia Soul to them on Sunday night, and picked up my…read morecar the next evening! What really struck me was that every step along the way, from diagnostics to solving the problem, was quickly and easily communicated to me by phone! I would get these awesome little text updates with links where I could see what was being done, and I could make the decision on what to do next! Now this is what technology should be used for! So impressive! They also gave me a call to update me and go over everything, so it's sort of the best of both worlds - excellent use of technology by a staff that actually cares! The price was absolutely reasonable, the process was easy and clear, & and I could not be more happy with the QUALITY work they did. Thank you, Chris!

Will not install and balanced your tires. Not the best attitude. Go elsewhere. Expensiveread more

This company should be shut down. Can't seem to deliver parts on time. Get it together already…read more Never had this issue years ago. New owners and management need to go. If you can't keep employees, then it seems like an issue with the way the company is being ran. Do Better or shut it down.

I will never deal with them again 1.They indexed a part with the wrong option code. 2) it was…read moredifficult to get them to refund the difference between the market value of the two parts 3) after they refunded the difference they still sent the driver to the installer and demanded that they remove the part from the car 4) then they kindly offered to refund the difference but ignored that I had 3 hours of labor into the project. Never again will I deal with them.

Stopped in today to have some work done on my car and was told their policy is if you've done any…read morework yourself on your car such as change the spark plugs done your own oil change or any kind of work on the car that you have touched they will not work on your car for liability reasons. They cited that their shop has been sued multiple times in the past Which makes me wonder what they have done to be sued so many times that they had to create a policy. The gentleman behind the desk and one of the mechanics suggested that I lie in the future about having done any work on my car so they are actually promoting lying and dishonest acts Which further makes me worry about and wonder about their integrity and adds Creedence to the fact that they have been sued multiple times. I would highly recommend trying somewhere else and not doing any business with this place. My father and brother were mechanics and I grew up around a garage and it is worrisome and unethical to turn down work out of fear of being sued again. There are plenty of other garages in the area. I recommend seeking out one of them.

My Lincoln Corsair was sideswiped by a hit and run driver. I took it to Highway Auto Body and Dan…read moreOsborne handled every detail of the repair professionally and coordinated with my Insurance Company. The car looks better than when it was new! I highly recommend this Body Shop.

Everything was such a Blessing We broke down on vacation, needed an alternator. Not only did…read moreLaura find us one, Brandon got it installed along with a new serpentine belt and got us back on the road under 2 hours. They went completely out of their way to make sure we got back on the road.

Had a broken spring and called them to get a rough estimate and had it repaired. Have used them…read moremany times and they offer exactly what you need in a mechanic/repair shop. Very honest,friendly, jobs are done correctly, will only fix what is needed and communicate well through the whole process. Accurate estimates and if they think there is a chance they may need to do something else they will let you know in advance. Highly recommend them - a hidden gem!

This is going to be a long review so you can get the entire story. I have been going to Pallens…read moreAutomotive for probably 25 years or more, I ran an automotive parts store and serviced the Pallens shop and even his one son Michael worked for me. I have two vehicles, my 2012 Chevy Silverado 4x4 and my wife's 2013 Ford escape AWD. My wife's car had a check engine light and a low tire pressure light come on the dash. I've told Tom, Steven, Victor and all of the other mechanics to never put cheap or one year warranty parts on any of my vehicles and from day one I've never complained about a repair bill. Now after calling and telling Steven that the code was 051, a crank case pressure sensor. Steven called and told me to bring the car into the shop Friday at 9:30am and he'll check it out. Now every time I deal with Steven he tells me that he'll check it out and call me but that never happens and we're without a car for two to three days and when I call he tells me oh I gotta check this or I gotta check that when in reality he's blowing smoke up my butt. Well the truth came out that Friday. When my wife dropped off her car she asked when can I pick up my car, now remember Steven told me 9:30am, well it was 8:30am. My wife was to told she could pick up her car at 4:00pm. I picked up my wife at her job in Elyria at 3:55pm and drove straight to Pallens and I'm sitting in the parking lot waiting. Finally she comes out and I asked what's going on and she tells me that the young mechanic just ran out to the parking lot and pulled her car into the garage and changed the sensor. She paid the bill and we leave, driving home on broadway my wife calls me and and says that the check engine light and tire pressure light is still on. I told her to turn around and go back. She's told that Steven will get the sensor from the Ford dealership and she asked about the tire pressure sensor and was told she has to make an appointment even though they stock those sensors. This proved to me that Steven was peeing on my foot and trying to tell me that it's raining. You cannot believe anything Steven tells you. When a man's words ring empty (Stay away) I've had repair bills of $2000 sometimes more and I never complained about any one of them but when you show me that patronizing, your business means nothing that I take my money and spend it elsewhere. Thank you Stephen you save me some money you can blow smoke up somebody else else's you'll never do it to me again.

I have been taking my car to Pallen's for well over 15 years now. They have always done an…read moreexcellent job and are very fair. They don't try to gouge you. They go out of their way to accommodate their customers and provide excellent service.

The whole team there did great work. They fixed both my accura and later my Chrysler 300…read more The accura was a big job, I don't know how they were able to get it done the same day. I have recommended Autocorrect car clinic to my coworker and family. Keep up the good work!

I was recently stranded in Ohio with my vehicle overheated on the highway. Eric an his team were…read moreaccommodating, friendly and able to squeeze me in their booked schedule not only to fix the problem but to address others that were going to cause problems down the road. The price was extremely fair and the service was amazing. Thank you for getting my family back on the road safely.

My car looks brand now! Pleasantly surprised. Very quick, affordable, and worked within my time…read moreframe. Let's hope I don't hit anything again but if I do I know where I'm going. Thank you guys!!

Went in for some damage on my vehicle They had the car for…read more4 days. A very messy job was done. They do not give out receipts when you pay cash apparently either. Shady business since it was sold years and years ago.

I got quotes on all new brakes for a 2021 Subaru Crosstrek. Foreign Auto Solutions had the best…read moreprice. They were very good to work with regarding details, had by far the most flexible and customer-focused scheduling, extremely good pricing and did excellent work. Could not be happier with them! It's so hard to find a decent service company nowadays. Foreign Auto Solutions is a rare gem.

Honestly my car was running fine until I let you guys fix on it . Thinking about it now Big…read moremistake , last year you guys fix my thermostat. My vehicle has been running terrible since . Just think I gave u guys 5 stars on Google I'm going to edit it . Very disappointed and the cost to repair is ridiculous. I believe I was hustle.