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    Ohm Repair

    4.0 (2 reviews)
    Closed 8:00 am - 8:00 pm

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    Gulfcoast Appliance Repair & Parts Today Center

    Gulfcoast Appliance Repair & Parts Today Center

    (49 reviews)

    we used " gulfcoast appliance today for the first time. they came to our home right on time …read more their technician derek was the most knowledgable and plesant that we have ever had in the 26 years living in naples. he knew exalty what to do to resolve our problems. if a company ever deserved 5 stars " gulfcoast is the winner. with our sincere thanks the sparks family naples florida.

    ***Update: Jamal the technician was absolutely the friendliest and most professional technician. He…read morecalled me to let me know he was on his way and was very respectful in my home while repairing my fridge. Otherwise, I still feel the same about dispatch and the way my situation was handled by their manager and dispatch, no accountability. They advised they do not service Naples on Saturdays but they are based out of Naples and their hours show otherwise. I received a call from them to provide an update after my service. I am giving 3 stars because of their outstanding technician. This has been, without question, the most unprofessional appliance repair service I have ever dealt with. Initially, an appointment was scheduled for Saturday, January 3, to inspect our refrigerator, as the lower section was not cooling. I agreed to this date specifically because I would be returning from a trip by then. Despite this, the company arrived Friday morning, January 2, while I was out of the state, and left a card at my door. I was later informed that they "do not usually service Naples on Saturdays," which is confusing given that the company is based in Naples and had scheduled the Saturday appointment themselves. Today, January 5, I received a call stating the technician was 30 minutes away. I received a voicemail from the technician and spoke directly with dispatch to confirm the appointment. After waiting well beyond the stated timeframe, I called back and was told the technician had left because they did not have the gate code. This is especially concerning, as the technician had previously gained access to the property to leave a card at my door. At no point during my conversation with dispatch earlier today was I asked to provide the gate code, nor did the lady from dispatch attempt to contact me again to request it. When I questioned this, I was told that I "should have provided it," despite having every reason to believe the company already had access information based on the prior visit. This lack of communication, coordination, and accountability is unacceptable.

    Ohm Repair - homeappliancerepair - Updated May 2026

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