Reliable, easy to make an appointment, nice area, friendly, helpful Great value. Great mechanicread more

"Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

I scheduled an appointment to have transmission flushed. even requested Toyota brand fluid which i…read moreagreed to pay more for. so I mentioned transmission fluid several times when I went to go get the job done good thing I talk to the mechanic because he was going to do a coolant flush then I left. I noticed there was grease all over my floor on my kick panel and on the side of my seat, this place is a mess and they don't know what they're doing.

If you're looking for a mechanic that's skilled, honest and reasonably priced this is the place to…read morego. It doesn't hurt that the head mechanic is quite the looker

Must have visited on a bad day for them. One guy was disgusted that I wanted my tires rotated with…read moremy oil change. Made sure I knew that it would cost $25. Another worker did not like the way I pulled my truck onto the lift. He made a comment that I could not hear when I was leaving... but I don't think it was "thanks for your business and have a nice day. I have been going there for more than two years. Not sure if I will be back. The only person who was nice was the young man that took the payment for services.

My family has taken their cars there for years for oil change and they have been great. Highly…read morerecommended and professional.

I signed up for the Express Works monthly membership because we have four vehicles in our family…read moreand planned to use this wash regularly. Unfortunately, I've been disappointed with the consistency of the service. On multiple visits, only one side of my truck was prepped, and the tire shine that's included with my package wasn't applied. When you're paying for a monthly membership for multiple vehicles, you expect the services included in the package to be performed every time. The wash itself is okay, but the lack of consistency has been frustrating and makes it difficult to recommend.

HORRIBLE!!!! Thousands of dollars in damage to my vehicle and won't fix!!!…read moreI have never once left a negative review, but I've never had a worse experience than working with this Dad's. I dropped my car off for a minor express detailing service that I had a gift card for, which they accidentally booked me under the all-day deluxe detailing. After paying more for the deluxe service I didn't consent to, I drove my car off the lot to my screen and sound system completely black and my car full of moisture. The screen/sound system was working just fine before the service and I have photos/documentation to prove it. I called the next day and was told to bring the car back and they'd file a report and take photos (which I did). After a week of no contact they stopped responding to my calls/messages/were extremely rude when I showed up in person, and said they weren't liable and would not fix. I even went as far as getting the car diagnosed by an expert with proof of water damage and they won't cooperate/share their insurance information with me to allow the insurance to deem who is liable... I will now be filing a letter from an attorney, but I'm sure they're hoping I give up and pay the thousands of $ in damage. Horrible customer service and honestly emotional/financial trauma from this experience. Again-- have never written a bad review, but don't want anyone else to go through what I've been through!!!

This is the most reliable service station I have ever been to. They are knowledgable, and friendly…read more Their station is clean and pristine and thie work reflects their appearance. I have been going there for 14 years and never had one problem. I bought a tire there got a nail in it, and they repaired it at no charge. Amazing place.

Needed a new tire but was told I could only buy 4 tires and not just 2 because it was a liability…read more Uh ok. Been doing that for years at every other tire shop. Sorry. I wasn't born yesterday. They are liars. Go to Perry Tire. They won't gyp you.

Davis Does Amazing work!! We bring all of our Vehicles here. Also quality work for a great price!…read moreSo I definitely recommend BB Mufffler.

I've had multiple services done all at different dates. BB has been my go to for the past couple…read moreyears any time I need anything done. He's the best. I would recommend him for all of my auto needs. He's super kind and friendly and will be honest about what's going on with any problem he may see even if it's not what it's being dropped off for! For me He's done exhaust/muffler work, suspension, engine, oil changes, tire rotations, custom work. And is the best bang for my buck hands down! Always affordable! I would recommend him to any and everyone! If I have any problem BB is always and I mean ALWAYS there for me!

I scheduled an appointment for 10am and arrived almost 15 minutes early. I sat there until almost…read more11:15am before they even pulled my car in to begin being worked on. This is the 2nd time I've been here for service and I have had awful experiences both times. This will definitely be the last time I come here. l scheduled an appointment for 10am and arrived almost 15 minutes early. I sat there until almost 11:15am before they even pulled my car in to begin being worked on. This is the 2nd time I've been here for service and I have had awful experiences both times. This will definitely be the last time I come here. **Update 12/14** The district leader reached out to me and apologized for my poor service and also sent me a refund for the entire cost of the service. I appreciate this gesture and attempt to make things right. Because of this, I am upgrading from a 1 to a 3 star review but I still plan on going elsewhere in the future for my vehicle service.

Conrads (Jackson Twp) has done good work at fair pricing in the past but recently they seem to have…read moreforgotten about customer service. Made an appt for 8 am for suspension work. Dropped it at 745 am and left it for day. Never heard from them so picked up un-serviced vehicle at 6 pm as they were not going to look at my car that day (despite having an appt). What was that Seinfeld episode - they can take the appt, they just can't hold the appt. Figured they were busy so made another appt (830 am) a week later for new tires and aforementioned suspension problem. Dropped it off at 745 am. Never heard from them until 6 pm saying tires were installed. I asked about the suspension and they said that a junior tech looked at it but they needed a senior tech to inspect. So left car overnight with promise it would be serviced first thing next day. I assumed first thing would be shortly after their 730 am opening. But crickets chirping. Called at 1030 and they apologized but was told I am up next on the rack. By 330 pm - still no word. Fed up, I got a ride to Conrads and the vehicle was sitting in the parking lot and had not been serviced. Why lie? If they cannot do the work in a timely manner, just communicate!

We had our family SUV there for over a month, received a huge bill and still had to take it…read moredirectly to another mechanic anyways. It was a coolant leak that spiraled and turned into a lot of hours in labor charge$$, guessing on radiator, thermostat? maybe, hoses, heater core, parts and symptoms over 3 weeks in dead of Winter. In the end was told to "get a head gasket replacement", but why was that not checked first when told that SUV was overheating? A compression leak down test or a coolant combustion gas test should have been the first thing done, then go from there. We just got a large bill and a larger one now looming... We are local, and like to give locals good reviews, but this was a most painful experience, and we had to rent cars for a month just to get by. He had somebody quit in the middle of all this, so I get that, but the communication there was very lacking, as we would go 4-5 days with no updates to the progress, kept us wondering every day if we should extend the rental car agreement, a day,a week, two, who knows? There is nobody working the front desk to call, so you are calling Nick directly and he's the one working on cars, so we weren't sure if he was getting messages. Every excuse was that he was always working on somebody else's car instead of ours. Engine was missing some parts by week 4, I had to go buy to replace after getting it back. He did refund me though. Interior of car was received as filthy and took over an hour to clean. I think that the A/C refrigerant was also lost in the radiator swap, I'll find out in the Summer. Bush's, McBrides, and Randy's were booked out 2 weeks when it overheated, or I would have gone there, so took a chance here and would not recommend.

Nick came in on Super Bowl Sunday to replace my radiator last minute! Life savor. Always affordable…read moreand always quality service that does not break the bank. Thanks again for keeping us on the road!!!