I stopped here on a Sunday because I needed my emissions tested. I tried getting this done the day…read morebefore at another location (not a Valvoline location) and a very crabby employee there told it would be a 1-hour wait (after I had already waited about 30 minutes -- and I was the only one in line!) One of the employees quickly met me as I pulled into the parking lot, asked what I needed, and pointed me in the right direction. My emissions test was done in about 5 minutes with zero wait by an employee who was very friendly and personable. This will be my go-to place from now on. Keep up the great work!

Very friendly and professional! Didn't try to upsell us at all. 100% coming here to do all our…read moreservices!

Fast, easy and organized... took my coupon. Did an emissions check... well done all around.read more

Had my oil changed today. Great customer service and professional, got me in and out quickly, and…read moredid a thorough check on everything. Very clean compared to other oil change stores I've been in town. Will be back in 3,000 miles for sure!!!

This used to be my go to place. But their service has slipped so much lately. One time, they were…read moreout of my type of oil filter, was told to go to AutoZone to buy my own. So I got an oil change and was charged for a filter anyway. Next visit, still don't have my filters, so the guy says, "Come back next week", opens the exit door and walks away. Did I mention I don't live in Hartford and make special trips for oil changes? Okay, one last shot... I was already waiting for 10 minutes when someone finally comes out to tell me there would be a 45 minute wait. There was only one truck in their garage. QUIK... Meaning quick? Nope. I'm writing this review from Walmart, as I'm finally getting my oil changed!!

The technician that did my oil change today did it quickly and efficiently. Topped off all the…read morefluids and before sending me down the road told me about the courtesy fluid top off anytime I come by. Nice job. Good csr.

I have been here several times in the past and happy with the service…read more Not today. I had an appointment for the first thing in the morning, so I could get the brakes done and move on with my day. Got there at 8am and was told it would take a about two hours, the parts were in. They would call when ready. Four hours later, no call, walked back and saw my car outside. 'We just got done' but the engine was cold when started.

We took our car for new brakes. As the morning progressed, the "little" added charges kept…read moreaccumulating. A $300 job turned into $470! The mechanic was very helpful, but the manager was a real weasel. We went there so we would get a warranty that would be honored across the country. But we will not patronize Midas agin.

Never successfully been able to get emissions test. Sign in window always says "down"read more

I would not take my vehicle here even if they were to give me free oil changes for life. The…read moreworkers seem incompetent. To give you an idea of what I'm talking about - one of the employees speaks only in "rhymes" while rapping to you. Do NOT take your vehicle to get any work done here.

They stripped the oil drain pan. Then they put Rtv sealant on the drain plug to hide there…read moremistake. I can not believe an employee can not be trained well enough to loosen and tighten one bolt. If they can't do that what kind of work can they do?

Just went to Walmart in West Bend, Wi. Said I needed an appointment. I have never gone to Walmart…read morefor an oil change and needed an appointment. I used to work in Walmart TLE never had one person come in with an appointment.

The service team provided great service and advice. They were able to match the online price and…read moreget me in right away. I shopped around for tires and could not beat the price at Goodyear Auto Service Center in West Bend. Clean shop, friendly service! Recommend you give them a call.

All the cars on their lot are super old and look terrible. They still have a white infinity q30…read morefrom 1999 on their lot for 2,900 us dollars that has been sitting for sale there since July 2019 I was going to buy it but its a waste of money and has very high mileage maybe I will report them to the bbb

My wife had a flat tire while traveling in town, it was close to 5PM so most shops were closed,…read moreRush encouraged her to bring her car over and they repaired it for a reasonable price late in the day. Great service - Thank You!

rob and his assocs are the best fordoing work on my vehicle. they are very truthful and wouldt…read morescrew you on items like other places. if needed they will tell you and get it done. my wife was very greatful for the short time it took. had brakes rotors and new muffler put on and fluids changed and was done in no time. he has all my services on my car, thank you again rob.