the 4 appointments I had there, always a problem with not having the right parts. They never…read moreapologized and took accountability, they just blamed my car brand that it's "so difficult to work on". So I found a new mechanic who did more intricate work than Joe's and he's had zero issues with parts....hmmmmm I don't drive anything fancy either. The new mechanic works on all brands of cars. Similar to Joe's.

Had an issue during a road trip and pulled in here with no warning. We were greeted warmly and…read moreimmediately helped with our issue. Excellent customer service that went above and beyond to ensure we didn't have any other issues. So grateful for this place, thank you.

I work for a leasing company and we were delivering a car in the area and the low pressure tire…read morelight came on. We stopped at Western and told them the problem. They grabbed the keys and brought it in right away and fixed the problem. Turned out all the tires were low. Within 10 minutes it was brought back out fixed. I asked how much? They said air is free and no charge. This is the sign of an honest business. Very friendly and helpful. Unfortunately I don't live in the area but if I did, this would be the place I would take my car to be fixed.

I had an issue with new brakes my son and I had installed. A bolt loosened. The folks at Westside…read moreAuto are open on 1/2/23 when most places are closed and were very helpful. AAA was awesome with a free tow into the shop. Within a few hours they had checked all wheels, found and fixed the loose bolt. Tightened everything up and did it all at a very reasonable cost. I found my replacement for the Toyota dealer that is 30+ miles away.

so i was having an awful day, woke up with my tire pressure low. figured it might just be the ice…read morebut when i arrived at work i saw this gash in my tire. my dad looked up nearby tire shops from my job, found M&J and scheduled an appointment; unfortunately when i finally got off work, my tire was as shown: completely flat. ‍ Thankfully, Mary was willing to wait for my coworkers to add some air to my tire so that i could make it there. i finally arrived and was welcomed by Mojo, their friendly GS! The tire change only took about 10-15 minutes!! Definitely helped turn my stressful car problems into an enjoyable experience. Thanks guys!

My step dad has early stage Alzheimer's and although can no longer drive, doesn't want to lose his…read morecar. We called Mary Jo to get it serviced and explained his health condition. We had it towed to them and they looked it over with an estimate within hours. Not only did they do the needed service for a low price (it wouldn't start and needed a new battery and other minor repairs), they were fast and responsive. The amazing part is that they took the credit card over the phone and then delivered the car back to dads house so I didn't have to find another driver to join me. A few months later, when we decided to sell the car, I called for maintenance records and they got them to me immediately. If that's not service, I'm not sure what is!

We were broken down in the middle of nowhere. Code 3 Towing kept us informed and arrived promptly…read more I would recommend them to anyone

My car was broken down in the middle of what I thought to be nowhere and Rahn was diligent about…read morefinding my location. He got to me within twenty minutes and towed my car to my house successfully. I will say this was the best towing experience I've had.

just recently blown two back tires on my 2012 Ford Focus. I called five places around Hartford;…read moreall were booked for a week. I called Finish line auto and it less than 24 hours I have my car back in pristine shape. they towed the car in 15 minutes, had the tires I needed the next day and even picked me up from home to get to their shop. I will definitely be back soon! thank you guys; your great. Andrew Stein.

I have been bringing my cars to Ron and the team at Finish Line for years now and they have always…read morebeen the best. There is nothing like having an honest mechanic that you know will shoot you straight. No bologna just great service. Couldn't ask for anything more. Highly Recommend!

I gave them my credit card to pay my bill and then noticed a placard partially covered by a…read moreclipboard that announced a 3.5% surcharge for credit cards. If I would have known, I would have brought cash. I offered my driver's license so I could take my vehicle to get cash. Nope, they wouldn't allow it. I walked to the bank. When I returned, they put their sign in a conspicuous location. I was going to buy tires from them but I found them $15 cheaper per tire at Rinderles and no surcharge.

After doing their diagnostic as to why my check engine light was on, Pro Auto determined my gas…read moretank needed to be replaced because the filler neck was rusty with leak and vent tube broke off. A costly repair. Less than 200 miles later when the check engine light reappeared, their next diagnostic was that the cad converter needed to be replaced. What happened to fixing your vehicle correctly the first time?

I bought a Ford Transit Van from Joseph and he was great from start to finish. I am from MA and…read morethey are in WI and I was a little reluctant to make a purchase from such a long distance but Joseph made the transaction seamless. He returned my phone calls or emails in a timely manner and always followed through with any questions or concerns I had. In addition, he coordinated the truck transfer from WI to MA. I would highly recommend him to anyone looking to purchase a vehicle.

Terrible dishonest service people. It's bad enough that Ford has a lousy product but my son has had…read moreto have two engines replaced in the last 2 and 1/2 years on two different Fords and now he's had it up there for a while. 3 weeks in fact waiting because they broke the motor mounts broke and it came down and it broke an axle blah blah blah and they refuse to fix it. Even though two mechanics have said that the damage was due to the fact that it was installed improperly and that's terrible and this poor kid it's going to cost him all this money. He's had to pay for rental cars at over $300 so far due to the fact that they don't or won't give him a loaner and it's coming out of his pocket which he doesn't have is eating out of a little paycheck. Pat, I'm paying for the major repairs is a and I am on social security with a very limited income and them people are dishonest. Have absolutely no scruples. They have no care for other people whatsoever. They're in it strictly for the freaking money and it's probably one of the worst service departments I've ever dealt with with the exception of another Ford dealer located closer to me

I moved to Hartford from living in Milwaukee for four years. While I was in Milwaukee, I was…read moreovercharged and manipulated by many mechanics simply because I am a woman. When I moved to Hartford, I expected the same situation as it's a widespread issue. However, I have nothing but kudos to give to D and D. They've always given me a fair price for the work on my vehicle. They always do what is asked and never more. Words cannot express how much I appreciate that I can get what I needed taken care of, and no one tries to upsell me when I pick it up. Too many times is a new issue presented when one just got fixed, but I've never had that problem at D and D. Even the owner had reached out to ensure my service was satisfactory. If my vehicle weren't a diesel, I'd say I'd never go anywhere else. But for all non-diesel related issues, I'll always go to D and D.

The staff at D & D is an amazing team of professionals who are the best at what they do. They are…read morehelpful on the phone, understanding to those who may need an answer, and courteous to all of their customers, returning and brand new ones. Their work is second to none, they do it right and get it done in time. I am a returning customer and it is because they have earned my business.