for the very first time I step inside this place I had an unpleasant experience. I waited for more…read morethan 20 minutes till I ask to be seated while I wait. The front desk girl is clueless. the place smell like mold and old furniture, it looks old and dark like you walk into a thrift store. I'm sharing this review to be transparent for future clients. I left a pair of sunglasses at the spa and informed them that I would return to pick them up after I had recurve a call or text that I had left them behind. As I was traveling for a few weeks. When I finally had a chance to stop by I was face with disregard, then I finally called since I didn't hear from the owner about a month later, I was told they had been discarded. Unfortunately, there was no notice given, and the conversation felt more argumentative than understanding. These sunglasses were sentimental to me, and while I understand that businesses may have policies, I was disappointed by the lack of care and communication around a client's personal belongings. This experience affected my trust and overall impression of customer care. A month is not enough to trow customer belongings away without calling them first and assuring that they'll stop by to pick them up and assume that they'll just be forgotten. This is not so much about the sentimental value of the sunglasses but about being respected and treated with dignity. I hate to have to leave a bad review for them as is sometimes I almost never like to do but given her mannerism and demeanor I cat let this happen to another person and to our community.

I just got a gel manicure from Tessa and she did such a great job. She was really careful and paid…read moreattention to all the little details. I love how the color turned out! Definitely going back to her!

(This is a way overdue review) We were visiting Ojai and found EarthTonics through Yelp. The…read morereviews were stellar so we made appointments right away. Darron called me back to schedule our treatments after I left a message. The space is quaint and the atmosphere is very relaxing. The smells of all the products filled the room (but it's not overpowering). I had a botanical back cleanse with Onella. The scurbs, lotion, and mask felt luxurious all over my body. There's a steam part and hot towels occasionally that felt amazing. There is a small massage and feet treatment that I didn't realize and was pleasantly surprised. There was one part it felt like she was painting this silky lotion (maybe mask) all over my back. I was so relaxed I think I did fall asleep at one point. Onella checked in to make sure the pressure and everything was good. My husband had the 60-minute customized Swedish massage with Emily. She asked him his pressure preference and what he wanted and she did everything just perfect. It was so relaxing that he did fall asleep! I definitely would recommend going here if you're visiting Ojai!

This is a really high quality line of products. The cleanser is awesome and nourishing! The…read moreMushroom Milk is my daily go to moisturizer and at night the heavier cream. Definitely worth exploring!

The place is gorgeous and the owner is a true sweetheart. She puts everything into this business…read moreand really wants to help others. Heart of gold! Their offerings are great and she has such a long list. I like to go early for the complimentary magic hour tree & BioCharger session. They also throw fun community events and lots of free healing workshops

Chrissy is an absolute saint, my Mom has been really sick & she made it work for timing today. Not…read moreonly is everyone super kind but actually asked her questions pertaining to what she felt. Made a second appointment for her on Saturday.

Very disappointing experience and even more disappointing customer service afterward…read more My sister and I specifically requested deep tissue massages with quiet technicians, one therapist talked loudly the entire 90-minute session about inappropriate personal topics that could be heard through the walls. My own therapist was chewing a throat lozenge during the massage and even dropped it on me. I was charged for a deep tissue massage even though the therapist confirmed she performed a Swedish massage. We were forced to overtip because the front desk didn't have change. This was our second bad experience here, last time the tech scrubbed so hard we left bleeding. Kim the owner promised to investigate and call me back, she never followed up despite my emails and calls. No resolution, no accountability. We will never be back

Great place for an amazing massage. Just had one of the most amazing massages of my life here…read more They accommodated us after a hike by allowing us a shower. Now ready for a margarita!!!perfect start to a birthday weekend!!!

Ojai Med Spa is an amazing asset to Ojai. Kelsey took her time to hear all my concerns and…read moreexplained everything. Kelsey customized my service for just what I needed. She is professional and a true expert in skincare. I'm so thankful we have this service in Ojai!

This is a beautiful shop with lovely merchandise. Leah is a wonderful facialist and the very nicest…read moreperson. From clothing to cosmetics to body products, this store has it all!

Absolutely divine pampering , Lelah makes you feel loved and beautiful , she uses the best skin…read morecare line by eminence and always seeks the best organic low foot print products , such a relaxing space and you leave feeling like a new person

The best skin care technician I've ever experienced, Candice delivers the best facial rhythmic…read moremassage technique on the planet, which she learned in Stuttgart, Germany. There aren't many skin care technicians out there that parallel her refined skill. She is now located at the Firebird Plaza on Ojai Avenue, after many years at the Herb Garden on Montgomery before relocating to 310 Fox Street, the former Ojai Icehouse and Warehouse. Give her a call if you want to experience the best in skin care. 805-646-9747 and 805-798-7950.

The facials here are amazing. I've been coming here for many years and it's like a little slice of…read moreheaven every time! Candice is so professional, nurturing and really knows her stuff. I have very sensitive skin and she customizes everything for my needs. I leave feeling relaxed, cared for & positively glowing.

I have had many massages in my life, but Jennifer gave me one of the best. She was was creative,…read moreintuitive, and powerful. I walked in the place a stressed out teacher and left a happy, smiling noodle. We don't live in the area, yet I'm already trying to figure out how to get back for my next massage. Thank u Jennifer !

Really amazing! I came to Dalton to help heal my shoulder blade after a collarbone break. He is a…read moresuper skilled masseur who knows what he's doing!