1. Ok Appliance Service

1. Ok Appliance Service

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Bloomington, IL

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Ok Appliance Service

4.0 (8 reviews)
Closed 8:00 am - 6:00 pm

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Parts Depot

Parts Depot

5.0
(3 reviews)

Where do I start with all the great things to say. Both the people I worked with were amazing help!…read more I had bought an AC fan motor online and now needed a fan blade. For starters the price difference from The Parts Depot IN STOCK OPTION was only $10 more. I wish I hadn't had to wait 2-3 days to get mine online and just bought there higher quality option (with warranty) in store. Regardless of the fact that I bought online, the owner didn't hesitate for one second to go above and beyond to help me out. We could not find my fan blade (very unique) so he kept the assembly and emailed his supplier, the NEXT DAY he had the parts I needed waiting for me! Idk about you, but this kind of service, pricing, and convenience if worth it's weight in GOLD! Needless to say I am a Parts Depot customer for LIFE now. Thanks!!!

Today was the second time I used this business and I was not disappointed at all. A week earlier I…read morehad stopped in and bought a new motor for a bathroom exhaust fan. The correct one was given to me, yet when I got home I realized after installed that it was not spinning the correct direction to exhaust . Before tearing into it myself and finding online that the motor only spun one direction, I took it back. After about ten minutes of troubleshooting, knowledge, know-how and all around friendly service the staff had it working the way I needed it. I say support small businesses as much as you can, especially this one!! Before you give up, throw it out and buy new, give Parts Depot a try.

Mr. Appliance of Bloomington

Mr. Appliance of Bloomington

1.7
(13 reviews)

This review is of service in Bloomington Illinois: The…read moreservice technician was PROFESSIONAL - 5 STARS. That's where it ended. I had a whirlpool dryer repaired and got an estimate that did not itemize three parts. I asked for that and got the run-around from the lady in the office. She said they will not order parts until I agree to pay for the repair. The only reasons I let them continue was the technician and the money I paid for diagnostics that would be deducted from the total bill. Don't be fooled! And I had to follow up myself with the office, asking whether the parts were received. She insisted I got texts and messages when I did not. When I looked up the cost of the parts on Whirlpool's own website, they were MUCH less than what I was charged. A thermostat alone was almost TRIPLE the cost. The total was just shy of 150% MORE. The difference was about $150 which COULD HAVE been charged as labor. It was not. And if that's how it works with the franchise, they charged me tax on the labor (this is speculation). My bad, and still, not cool.

Called them to fix my treadmill. It was the motor. They ordered the new part (more than 1600$) and…read morecharged it to my credit card.2 days later I called the treadmill co and found I had a 10 yr parts warranty. Immediately called Mr Appliance back to cancel the motor order. That was 2 mos ago and despite calling them repeatedly, stopping into their place on Oakland Ave and leaving messages for the manager and owner, I am yet to receive my money back. I have now reached out to my credit card co and am going to leave negative reviews (I had told them they needed to AT LEAST call me back!) despite wanting to resolve this in a normal manner.

Ok Appliance Service - homeappliancerepair - Updated July 2026

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