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    Okanogan Drilling & Pump Service

    5.0 (1 review)
    Open Open 24 hours

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    5 years ago

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    Tumwater Drilling & Pump

    Tumwater Drilling & Pump

    (13 reviews)

    What a wonderful company, we had them drill our well . Then recently had to replace our well house…read more due to wildfires. They got us the replacement day after calling so we could have running water again. And did the same for our parents well house! Would highly recommended tumwater drilling!

    During the sell of our house in the spring of 2026, the potential buyers of our home brought in…read moreTumwater to do a well water test/draw down. Early morning, two days later, we stopped getting water in our house. Our cistern was very low as well so we contacted the company we've worked with when installing the well to check it out. They discovered Tumwater had dismantled the well pump during their test but failed to hook it back up. We never even considered that the Tumwater visit could be related to losing our water. Since Rockwell (the company we've worked with) was already there, we had them fix the pump. We'd already been without water nearly 8 hours. When we contacted Tumwater about covering the bill to have the pump reassembled and hooked up, they were very unapologetic and told us we should have called them first and that they would only give us $100 because we didn't (the bill was $340.00). We then contacted our real estate agent who attempted to work it with Tumwater, but experienced the same and was told they refuse to pay their competitor. No apologies for their worker failing to do the job right. No apologies for leaving us without water for a day. Ultimately our agent agreed to pay the bill and asked that Tumwater pay him instead. I think Tumwater's attitude was petty and unprofessional. After that experience, I would never use or recommend them.

    O'connell Drilling

    O'connell Drilling

    (1 review)

    We began having water problems mid September. Rockwell Water Systems and Pumps (Entiat, Wash) came…read moreout to see if the problem was related to a replacement well pump they installed early in the summer. They determined it was a circuit problem in the electrical box. They fixed it, then left. The next day we lost water again , they returned and were unable to determine the problem. So they highly recommended we contact O'Connell Drilling (Brewster, Wash) saying if it turns out to be a well problem, they are best situated to resolve it and if it becomes necessary, they can arrange to drill a new well. They were not able to come for 2+ days, they arrived late in the day and determined the problem was the electrical circuit box repair done by Rockwell. They fixed it, left and less than 3 days later we lost water again. They returned and concluded that our well is no longer drawing water and we'll need to drill a new well. We were told by the technician they were backlogged but provisions can be be made to accommodate emergencies like ours where we have no water and this is our only place of residence. Given the positive recommendation given by Rockwell, we were confident we'd be taken care of. We were wrong. Got a call late the next day and told we'd have to wait one-year before they could drill our well, and that they make no exceptions for emergencies, even though we were told differently. After being highly recommended, then wasting a week with them and hundreds of dollars in repairs that were clearly not needed because it was a well problem, not a circuit problem, we were basically told it sucks being us. I would NEVER recommend them. We're looking elsewhere.

    From the owner: We are O'Connell Drilling, a family owned locally owned Service and repair business for Pumps and…read moreWell Drilling in the Lake Chelan area. We specialize in Oil, Gas, and Well Drilling, Hard Rock Boulders, and Pump Installation. Free Site selection available, and no move in charge....Call for details!

    Okanogan Drilling & Pump Service - welldrilling - Updated August 2026

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