What a wonderful company, we had them drill our well . Then recently had to replace our well house due to wildfires. They got us the replacement day after calling so we could have running water again. And did the same for our parents well house! Would highly recommended tumwater drilling! read more

During the sell of our house in the spring of 2026, the potential buyers of our home brought in Tumwater to do a well water test/draw down. Early morning, two days later, we stopped getting water in our house. Our cistern was very low as well so we contacted the company we've worked with when installing the well to check it out. They discovered Tumwater had dismantled the well pump during their test but failed to hook it back up. We never even considered that the Tumwater visit could be related to losing our water. Since Rockwell (the company we've worked with) was already there, we had them fix the pump. We'd already been without water nearly 8 hours. When we contacted Tumwater about covering the bill to have the pump reassembled and hooked up, they were very unapologetic and told us we should have called them first and that they would only give us $100 because we didn't (the bill was $340.00). We then contacted our real estate agent who attempted to work it with Tumwater, but experienced the same and was told they refuse to pay their competitor. No apologies for their worker failing to do the job right. No apologies for leaving us without water for a day. Ultimately our agent agreed to pay the bill and asked that Tumwater pay him instead. I think Tumwater's attitude was petty and unprofessional. After that experience, I would never use or recommend them. read more

They serviced my well pump yearly they do an outstanding job and make sure everything is working well I've known the family for many many years and I've always been as honest. This can be. I'd recommend the company to anyone who's looking to have a well drilled. read more

This company is amazing - I have a very old well on some property in eastern Washington. The well was not working, my husband had believed that the pressure tank was defective. I called Tumwater for a service appointment to replace the pressure tank. The technician found that we had a broken PVC pipe and it was not the pressure tank at all. They repaired the pipe, got the well up and running for us for a lot less money than I thought it would cost us. Truly a good & honest well service company and special thanks to Kellie who was very helpful in setting up the appointment etc for me. - Thank you. Connie read more

Excellent, Prompt and Knowledgeable Service We have been in touch with Lance and his knowledgeable staff regarding several projects, including two of our homes in Leavenworth. The office staff is very professional and friendly and the service is prompt. On two occasions I have needed immediate help with an old well and on both occasions the issues were resolved by the next day. On another occasion I had a critical question about my electronic pump and Lance responded within hours with a detailed email--on a Saturday night! Highly recommend. read more

My wife and I bought property and needed a well dug. We called several companies in the area for quotes. Not only was Tumwater the most honest and up front but they were on top of things from start to finish. Communication was a 10/10. Service was 10/10. The driller Brett meT me on sight to make sure the rig could get in to where I needed to drill. WhaT a great guy. They called one day and said they had a window of time to work. They came in and found water in 6 hours!!! In the middle oF winter!! MY wife showed up and the guys took time to meet her and give her an update. Thanks Tumwater for being so great at what you do. read more

A power surge caused my pressure switch to fail. After I replaced it, I noticed the pressure would go to 60 psi then drop to 40 psi after about 20 seconds before the pump would take it back up. My thought was either a bad check valve or leak in the galvanized pipe above the pump - something I could not fix myself. I called several firms. One never responded. Another called after I had already arranged with Tumwater Drilling for the repairs. The competitor said I would not go wrong with Tumwater. Kellie took info from me and requested photos of the well set up so they could better assess the issue. She was able to schedule me 2 days earlier than originally scheduled. Josh and Jared checked the system, pulled the pump, found the 25-year old pipe above the pump had a leak, replaced the pipe with 120 psi with an added check valve, flushed the system, and restored the system to operation. Time from arrival to ready to depart was 1 hour. Price was very reasonable. If I have a well issue again, I will contact Tumwater Drilling. read more

Everyone at Tumwater Drilling was extremely helpful, courteous and professional from the first phone call until our well water issues were resolved and billing was complete. read more

I'm super happy with Tumwater Drilling, and especially Tim, their water quality expert. I have a problem with iron bacteria in my well, and reading up on the issue online and talking to a plumber about filters only added to my confusion about what exact steps I needed to take. One site visit from Tim cleared up all my questions - he showed me exactly how to shock chlorinate my well, how to treat my hot water heater, and gave me a number of tips about how to improve my water quality. It was a great education. read more

A great company and incredibly responsive. Brett was awesome at helping me overcome some drill site issues and came up with the perfect solutions on the spot. I couldn't be more satisfied with my experience! read more

Knowledgeable and helpful people working here. These guys know what they are talking about when it comes to in home water management and well treatment. Had a home visit for our water softener system and the service tech went above and beyond to explain how our system functions and how to best maintain it. Very thankful these guys offer their services to our area. read more

I recently used Tumwater Drilling and cannot express how great the staff is to their customers. Lance had to talk to me several times during the drilling process because of the depth we had to go. (Council me is more like it) Don't get me wrong this is the most stress I have felt in a very long time. The advise and professionalism from Lance and the staff was tremendous, Brett was the driller and his knowledge and expertise is what help get us through this adventure. Kelly managed my calls into the office and was always kind and attentive to my needs and questions. The price was fair but the service was off the chart. If you are considering a well you cannot go wrong with Tumwater Drilling. Just remember they are busy and if you can give them some time it will be a much better experience for all. Brett my hat is off to you and your honesty, knowledge and experience. Your phone calls meant the world to me as the stress (depth) was increasing. I hope by now you have recovered from the heat. Thank you. Believe me when I say that even if I had not had such great results(330 feet and 17 GPM) I would still give a five star review. They are truly a great company and know how to treat their customers. read more

Tumwater is the best team available. I was counting on them and they absolutely came through by going above and beyond any expectations of quality and service. I was shocked by their efforts and natural willingness to accommodate all my timing issues. I know you've heard 'the best', but in this case, it's true! Lance, Kelly, Brett and Richard - you're amazing and it was a great pleasure to work with you. Thank you very much. read more