Very helpful and accommodating staff with diy air quality testing at about 25% of the cost of a…read moreprofessional test using the same equipment the commercial companies use. So happy I stumbled onto this source to periodically test my homes air after discovering that airborne mold spores were responsible for my undiagnosed illness for the previous two years. Thank you Quantem!

From the front desk, to the equipment to the testing process and the lab reports, QuanTEM offered…read morefriendly, helpful, comprehensive and professional services. I'm from the desert and was new at understanding mold or what to do about it but the QuanTEM staff educated and helped me through the process and answered all of my questions at a level I could understand. I highly recommend the company and while I hope not to need them again, I would approach the situation with confidence if QuanTEM was on my team.

Worst possible experience!…read more I made an appointment for 1:45 PM, arrived at 1:10 PM and checked into their electronic kiosk. I was offered a better appointment in just 2 minutes. Forty minutes later the woman manning the front desk called my name and asked why I was there. She apparently did not check the appointment information. I said that I have a standing order for a simple blood test every 4 weeks. She asked for the order from my doctor. I handed it to her and she said that it would be a few minutes. I told her that I needed the original back because it is a reoccurring order. She said that she would make a copy for me. I said that I needed the original back. She said that she would keep the original and give me a copy. I again repeated that I needed the original. She said no. I said that I now wanted the original to take to a different lab because I did not want her to keep the original and that I no longer wanted the blood work performed there. She gave it to me and as I turned to leave, she said "Have a nice day, honey". I turned back and she gave me a huge grin. In her mind I'm sure that she thought she was important and in total control. Her "better than you" attitude cost LabCorp a customer. I got the blood work done at a local hospital and they gave me back the original order. I asked if they needed the original and they told be "of course not". LabCorp? NEVER AGAIN!

Poor customer service. Front desk ignores you, does not explain anything, and when they talk, they…read moredo not talk to you, just the screen in front of them, and talks so fast you can't understand.

I took my whole family here for COVID tests in August, and while it's hard to bring myself to say…read morethat it was a "wonderful experience" it was about as good as something like that can get. I was able to book easily online and all of that went smoothly. The people were friendly to us and they were absolutely wonderful to our kids. We were early, but they saw us pull up and came out to tell us they were ready for us. They treated us all with kindness but they went above and beyond trying to make my kids feel comfortable. We had our results back in 48 hours, as promised. I need another test soon ahead of a trip, and I've already booked my appointment for a convenient time that works well for us.

We waited over an hour. Someone took my husband's name off the check in list but never called him…read moreback. After they took 3 or 4 people back that came in AFTER we arrived, my husband asked the lab tech to check why he wasn't called back yet. She said she'd check. Two more people were taken back before they finally called back. No explanation or apology for why he was missed. Customer service is terrible!

I rarely leave reviews, but after this experience, I feel obligated to warn others…read more I scheduled back-to-back appointments for my husband and myself at this lab. Despite having an earlier appointment, I watched as my husband--and three other patients--were taken back before me. One of those patients even gave my name at check-in, and shockingly, the lab tech didn't verify her identity or check the lab order before calling her back. When I asked what was happening, the tech admitted the mistake but didn't apologize or attempt to fix it promptly. I waited an hour and a half before even being addressed, only to be incorrectly told that the lab didn't carry a test my doctor had specifically ordered. I called my provider myself--turns out the lab DID have the test all along. The lack of communication and accountability was staggering. As if that wasn't enough, while waiting to be seen again, I was verbally attacked and threatened by another patient in the waiting area. This outburst was loud, aggressive, and intimidating enough that my husband had to return from his car to de-escalate the situation. The staff? They said nothing. Did nothing. Not a word--not to the woman who was screaming at me, and certainly not to us. This experience was unprofessional, negligent, and frankly, unsafe. I will never return to this location. I'd rather drive hours out of my way than be subjected to this kind of chaos and disrespect again. Do better.

Super friendly and quick service today. Phlebotomist was great and tolerant of my sweet toddler…read more The poke didn't hurt one bit. The down side is they are kinda hard to find and their number doesn't work. You can make an appointment somehow I'm sure but you really don't need one.