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    OKComputerguy

    5.0 (5 reviews)
    Open 10:00 am - 7:00 pm

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    5 years ago

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    4 years ago

    He fixed my computer twice and both times excellent work, and reasonable! I highly recommend.

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    7 years ago

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    Norman Nerds - PSU box writing

    Norman Nerds

    (9 reviews)

    My computer was shutting off randomly, so I come to Norman Nerds hoping to get this issue fixed…read more They are expensive but have positive reviews, after working with them, would definitely never recommend as for how I was treated and service. I was first told that it would be done in 1-2 days, it took a week. second, when I actually got my computer back, still randomly shut down so nothing was actually fixed. Lastly, when attempting to come back to pick up the PSU box from them, they wrote inside of it with something completely unnecessary. also for both the computer still being broken, as well as the writing, they tried to blame me for both. I don't mind that I got scammed out of $300, with nothing fixed. I can't believe they try to blame the customer after everything, and take no accountability. Never asked for a refund, yet to excuse the poor service and writing they said it was my attempts at it. ridiculous service. EDIT: Business replied saying things they did, I didn't want an upgrade to windows 11, they did update the BIOS, which is fine. Original request was for PSU to be changed to fix the power randomly cutting off, I provided a PSU specifically for this. Later i called back to also ask them to check my m.2 to see what was corrupted. I will admit the one positive experience I had with this business was how quickly they responded to messages and calls. They said stress tested games I said were previously crashing, I didn't specify any , I said "basically all steam games", and the only one they tested according to what they told me was Rocket League. They say I'm trying to get free services, no, if I was trying to get free services I wouldn't have even paid, I wouldn't have given them my card, what i'm trying to do is get my computer working. As stated in my original message, and I can also provide text messages with this business I had, I don't mind that I was scammed out of $300, that's my own fault, but to try to blame everything on the customer is where I believe it is unacceptable, especially with how respectful I was toward your business.

    Norman Nerds never ceases to amaze me. They have saved my humble MacBook air countless times and…read morealways kept up with any updates. Today takes the cake for best experience when my computer just went dead out of nowhere. Norman Nerds revived it like magic honestly. Can't recommend them enough!

    Jeff J Bowie

    Jeff J Bowie

    (11 reviews)

    Jeff was great. I will definitely be going back to him for any future computer repair needs and I…read morerecommend you do so as well. I had a broken screen on one laptop, which he was able to replace quickly and for significantly less than quoted by other computer repair companies in the area. He did a great job, and not only was he knowledgeable in multiple areas (such as computer repair, cyber security, and web development), but he was also very security conscious (he had me take my hard drive, not only for insurance purposes, but to ensure that my data was protected). He did a great job on the laptop screen replacement and I actually had him look at another computer that had previously "died" according to Geek Squad and which was going to cost me an extraordinary amount of money to fix - according to them, the keyboard and the hard drive needed to be replaced and the data on the dead hard drive was non-recoverable. Jeff worked his magic on it, and while the hard drive was not fully recoverable, he was able to recover a decent portion of it, while replacing the hard drive (including installing a new OS on a previously well-worn system) all while being very cost-conscious. Oh, and, the keyboard didn't need to be replaced at all. So much for those other guys :-P As it stands, I would definitely recommend going to Jeff for any computer repair needs. I will certainly do so in the future. Overall, he is very knowledgeable - and while he may not have focused specifically on computer repair in the past, his depth of knowledge in multiple areas can make the solution all the better.

    So I am in town for a few weeks and my laptop had the blue screen of death. Got a quote of $180…read moreand it was totally worth it. He also sold me a 1TB external so I can pick and choose what to put back on m laptop. It literally took less than 18 hours until everything was good to go! I would definintely give repeat business if I lived here.

    OKComputerguy - itservices - Updated May 2026

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