40% of Essay reviews here on Yelp have the same complaint against Rob as I do. Padding the bill…read more Misleading quotes. Rob is suing me for his padded bill amount (not for the discounted amount, like he claims). Plus, he still has not answered all of my billing complaints. On day one, after receiving his shocking bill, he offered a discount without correcting the bill. Yes, I was grateful until I received the same, uncorrected bill!! As Rob proved, he did not correct it so that he could sue me for the fake amount also. I waited patiently for a corrected bill that never came. I actually thought that he was skulking away because he was caught in a lie. When Matt started harassing me, I directed him to correct the bill. That's all I want. I told him to handle it. Matt literally laughed at me and said "Okaaaaaay". That must be the moment they hired Rob's "partner", his collection agency to bully and to threaten to ruin my credit because I'm standing up for myself. Rob says I'm hostile so I looked up the word hostile in the dictionary. It means "Being in opposition." So yes, I am opposed or hostile to being forced to line Rob's pockets. I am hostile to Rob using my home as a platform to rob me. I am opposed to or hostile towards Rob who is standing behind his plumber named Keddy who blatantly lied about time in my home. I am hostile towards not having a corrected bill. I am hostile or opposed to Rob and Matt billing my elderly parents who did not hire them. I have absolutely no reason to lie about this. I don't know these people other than that they violated me. It's not alot of money. It's the principle. I'm pretty worn out by this company's disrespect and their commitment to fraud. Hopefully use of this forum will help others avoid the same hassle and loss of money and time like the rest of us.

Geraldo serviced two problems that I had this morning and he was thorough, clean, and so courteous…read more He did a wonderful job. And he showed up right on time. I highly recommend this plumbing service. They always do a fantastic job, whether it is with my bathroom plumbing or my heating unit.

I have been working with Mahoney Plumbing for years on all the houses I manage in the Hamptons…read more Their rates are fair and they always come when I need them. They do excellent work. I highly recommend this plumbing company. They can handle all sorts of jobs. Maximilian Southampton NY

I had a troubling and frankly unacceptable experience with this company. A few years ago, I asked…read morefor a quote to install an autofill on our pool. Instead of providing one, Bill showed up with a full crew and equipment, pressured me to move forward without any written estimate, and when I hesitated, responded with a tirade of profanity. As a man speaking to a woman, let alone a customer, the way he chose to speak to me was appalling and unprofessional. Despite that experience, we recently reached out again to give the team a second chance. Rather than making things right, we were told to find another plumber. Based on how I was treated, both then and now, I believe there's a serious issue with how this business engages with women. That alone is a red flag and, in my view, reflects poorly on the leadership and values of the company. I would not recommend them.

We had a GREAT experience with this company. We needed a…read morenew boiler on Shelter Island. Within a week, we received a written estimate and a date for installation. The manager, Steve Cummings, took time to explain the size of boiler needed for five zones, plumbing work and new water heater. He answered many questions and did not rush us off phone. They removed and installed everything within a week from the estimate. They completed the job as promised, within two days. The were very neat and protected floors. Just a great job.

So I called Hardy Plumbing and made an appointment. Jonathan…read morearrived a bit early and serviced my very temperamental Navien boiler. He descaled both parts of the boiler and replaced the in-line filter and the igniter. He checked all was well and I was extremely pleased. Hardy Plumbing is NOT CHEAP, but if you want the job done right call them. P.S. They fixed my hot water problem after 7 other plumber failed!!

Bryan Phillips is a real professional who will make sure that he gets the job done for you. Prompt,…read morehonest, skilled and cheerful service.

Bryan is an exceptional plumber! While spending time at our vacation home in Southampton over the…read moreholidays, we experienced what was explained to us as a "freeze up", as our home was left unused for a good portion of the fall. Bryan came, fixed the issue, made the necessary repairs and everything is now running as it should be. Bryan was extremely personable, professional, neat and was available via text for any questions we had after the repair! We absolutely loved Bryan's work and look forward to having him do routine maintenance on our home.

Super fast service Pitor was spot on. He came he saw he router his magic the get things flowing…read moreagain.

Bad Plumber, whose name is Edwin, completely botched a bathtub install. The miserable lying…read moresellers, whom I do not wish well, had removed the tub drain so that only the shower could be used. When I took a bath, the reason became obvious: the tub drained into the living room. The large volume of water was too much for the leaking pipes. ARRRRRGGGGHHH. So I replaced the tub with a bigger, deeper tub, and hired Bad Plumber to install it. He claimed that he repaired the leaking pipe. That was a lie. I took a bath, and it leaked again. Bad Plumber said that he would fix it. He did not return. So I called Roto-Rooter, because they guarantee their work. And they're a well-known company. Mike showed up on time. Gave me an estimate. It wasn't too bad. THEN he claimed that he needed a helper to thread a pipe through the ceiling, and no I couldn't do it. The other guy was going to cost an additional $450. UGH. For HOLDING A PIPE. He also insisted on replacing the bath fixtures. More money. Smh. They were brand new. So Mike did fix the leak. Months later, it's still holding up. But...he didn't want to replace the Sheetrock he cut out of the living room ceiling. He was going to just leave me WITH A LARGE HOLE IN MY LIVING ROOM CEILING. I told him that was unacceptable. He told me he's not a "drywall guy." I insisted he replace it, and he did, begrudgingly. He removed three panels from the bathroom wall, and didn't replace them, because "he's not a carpenter." They're still loose, because I can't quite get them back in. He left the old pipes and debris LYING ON MY DECK AND THE GRASS. I guess he's "not a garbage man" either. I should not have to clean up after a "professional," but I did. So....plumbing work: Excellent. No complaints. Mess left behind, extra helper nonsense, and sulking over the ceiling: Poor.

Central air had a meltdown mid-July and started blowing warm air. Called Hardy and spoke with…read moreBrian. He really came through! The tech, Mike R, was knowledgeable and professional, made sure the system was working optimally. Jenn manning the phones is great as well. All told, couldn't be more pleased. Thank you!

Second hottest day of the summer our air conditioner decides to throw in the towel. Blowing air but…read morethe temperature​ of a Congressional Hearing. On a Sunday morning in July I thought we would be waiting all day by the phone. We called the regular number and a service picked up. She said a tech would call us. She didn't know how quickly. 15 minutes later Jack called. He would be at the house within 30 minutes. He got here with five minutes to spare. Ten minutes and a new capacitor​ later we were back in civilized temperatures​. A weekend emergency visit was $60 more than a weekday, but the total charges were completely reasonable. Thanks Hardy. You guys are cool.

I called Mike from MD Plumbing & Heating in regard to my leaking hot water heater. Mike called me…read moreback promptly and was able to fit me in his schedule to swing by and take a look at it. I found MD Plumbing & Heating online and saw all the positive reviews and decided to roll the dice and go with this Company. I have to honestly say I was not disappointed. Mike was able to fit me in & install a new hot water heater in a couple days at a very reasonable price. Mike was very knowledgeable and professional. I would definitely recommend Mike and his Company.

I spoke to a lot of different plumbers and Mike sounded the most knowledgeable and had the…read morecapabilities to do what would be necessary to fix our issue. We had a very shaky toilet that another plumber "fixed" 5 months prior. Mike got down to the bottom of the problem and gave me updates on what he was finding every step of the way. There were some major issues that needed to be fixed and Mike did not take any shortcuts, he was very transparent from start to finish. Our flange was rotted and Mike removed the broken flange put in a new flange set in concrete. He put in a new toilet and sealed it with silicone. We were charged $145 and hour + the price of supplies. It was worth every cent to know that everything was done properly this time around.

Complete rip-off... stay away!!! We hired this company to REVIEW our gas stove installation in…read moreFlanders as the town required a licensed plumber to make sure there were no leaks after our Kitchen renovation. No actual plumbing work was needed, only to verify the connections were safe. Daniel arrived at 8.30am with 2 other guys (1 tech and 1 helper) and finished at 11:30am. He charged me from 7am (supposedly the time he left his house) to 12pm for each of his guys, he said he charges hourly starting the time he leaves his house in East Hampton!! and throughout the time he was making my bill and signing the certificate for the town which took him 15min - so he charged me 2 hours of travel/billing time for 2 guys! THEN he charged me $180 material for 2 elbows he had to replace because they were not up to code according to him (I work at a hardware store those things are $10/piece). In the end, we were charged $1010.00 for a checkup visit- just to fill out a form for the town. He knew we needed this as the last step to get our CO so he took advantage and just ripped us off! Zero integrity!

From the owner: DP Hamptons Prestige Plumbing and Heating is a company that stands out from the rest. The company…read morenot only upholds plumbers with great proficiency and great years of experience in the workplace but we also provide one of the best services out there. From being able to fix your problems in an efficient and timely manner we serve with great honesty and professionalism as well as strive for great innovation in every job.