It's important to note, that this service repair was provided in conjunction with an American Home…read moreShield, Home Warranty claim. We have nothing but good things to say about this company! Everyone from the office staff to the technicians (Charlie/ Sergio) did an outstanding job communicating with AHS and coordinating payment to replace our 77-year-old cast iron drain system. It was a very time consuming and difficult job (within a crawlspace) which the men worked at tirelessly and with a skill level only gained through many years of experience (Charlie). They replaced the entire corroded drain system and reconnected all inside/ outside fixtures. They did a wonderful job for a very fair price! Note: Charlie knew exactly how to communicate with the AHS Home Warranty Company to get the needed repairs authorized. He/ they have our highest recommendation, Thank you, Charlie and All Tech!

This is their 4 trip (each one is$ 99.00) to fix the air conditioner at a house that I have rented…read moreout. Each time they keep coming up with different problems and the bill keeps going higher. They charge like professionals but preform like amateurs.

Had a really good experience with Duct Squads. They showed up on time, were very professional, and…read moretook the time to explain what they were doing instead of just rushing through the job. You could tell they actually cared about doing the cleaning properly. The house felt cleaner afterward and the airflow seems better too. Pricing was fair and the whole process was smooth. Would definitely use them again and recommend them to anyone needing air duct or dryer vent cleaning

Scheduled twice in one week and had to shut down business twice and 2 times a no show with lame…read moreexcuses. Do not recommend.

The service was great and they even gave us recommendations on how to make our fireplace look…read morebetter.

Great service for dryer vent and chimney.! Showed up next day and on time, efficient work, and left…read moreit cleaner than found it. Saved me from fire hazard.

Me and my wife hire this company for air duct cleaning and we had wonderful customer service, they…read morewere very polite and professional. They came on time and were very thoroughly. Definitely recommend this company to friends and family.

I called 4 different companies to clean one room in my new home, that the seller kept a cat, that…read morepeed all over the room. These guys were the only ones that actually answered the phone and offered to come out today and give me a quote and clean it if I approved that the quote. Diego and Ian showed up. We're extremely polite, professional respectful explained everything in great deal and we're able to clean the carpet. Stains gone and room smells great. Now I will have carpet pulled back, tack strip and padding removed, floor kilz'd and new tack stripping and padding installed and carpet put back! Overall great experience. I will use them when I sell My other house! Thank you for the very prompt response!

This review is purely on customer service - unfortunately, a result of which is that we did not end…read moreup continuing with the cleaning. Initially, when I reached out (a week in advance of needing the clean), the team seemed responsive and professional - sending confirmation the next day, and following up multiple times over the week to verify the service window. At the time I didn't notice the lack of questioning about: how many rooms I needed carpet cleaning for, the general size of the rooms, what the state of the carpets were, or what my budget was. They also did not give any advance indication of their price range. And, they never shared whether they would call or text in advance when a tech was on their way to us (for the record, they do, and that would have given us 5 hours back to our day had we known.) They have fantastic reviews, and appear to do great work, and I haven't needed carpet cleaning in quite some time, so I assumed they needed to get the dimensions and assess in person (this was verbally confirmed by the tech when they arrived - and the tech was very kind, thorough, and tried his best -- but we'll get back to that in a minute). Our service window confirmed via text and phone call at least three times, including the day before the planned service by the schedulers was 2-6. By 5:30, I had not received any indication of whether our service was going forward. I called to check in, knowing we had 30 minutes left in the window, but just wanting to verify the plan. Only then was I told the service was running late, now estimated to be a 6:30 arrival because "the property before you keeps requesting add ons." We opted to continue forward, now being told for the first time we would get a call when they were on the way. At this point, I was mildly frustrated, but understood work can run late. However, I was also confused why this prior property was not asked to schedule a follow up service rather than pushing everyone else back. By 6:25, we had not received a call, and I had a message drafted to follow up when I DID receive a call. A call to let me know the tech was on the way - but would be about 35-40 minutes. At this time, we had been waiting for 4.5 hours, having not been told we would have a 30 minute heads up to be back, and taking valuable time away from work, and additional necessary tasks. They offered to reschedule, but could not guarantee we would be first on the list, and leaving us to wonder if we would be waiting for 5 hours again. We proceeded, having asked how long the service would take - it was estimated to be an hour and we should be done by 8-8:30. This was the first time through all interactions I was asked how many rooms would be serviced. I expressed concern for the timeline, and disappointment at the lack of communication on the actual service date. No apology was offered, no solution other than continuing to wait, or to reschedule for another window, being offered. When he arrived, the tech was kind, fast, and professional. He answered my questions, and assisted me in looking at several service combinations. He was also able to verify that their policy for pricing is to evaluate the floors in person, and get the exact dimensions. Which is understandable, but would have been appreciated in advance. The first quote we were given, as was shared by another reviewer previously, was over $800 for 3 rooms with their closets, and 2, very short, hallways. One room has significant pet smells, but the rest do not. There was no furniture nor items to be moved, nor maneuvered around. The second quote, with highest tier treatments removed was still above $600. When I pushed for standard treatments, we were quoted around $400. I shared that was well above the cost I had anticipated, and was asked my budget. I said $300 max (which is still above average), and was eventually quoted $375, I asked to remove another option and it was reduced to $348. I asked if there were any coupons or specials, and THEN was informed of an option that would be close to that $350 including after environmental fees (not included in the original quotes). And finally, I inquired if it would be possible to do just an incredibly standard steam clean for the majority of the spaces, and only focusing on the more intense treatments for the one room that needed them. I was told that was not an option. Unfortunately, we were not able to proceed with the service. When I looked at our quote page, it was indicated we were originally scheduled to be seen at 4pm, and we did not have a tech until after 7. TL;DR we waited 5 hours for a tech to arrive, just to be given an aggregious quote of over $800, magically reduced to $348, and with poor communication starting when it mattered most.

I had no idea how important it is to have your duct work inspected and cleaned! wow! so impressed…read morewith the absolute thoroughness & professionalism. we are so grateful to Dustin & his team. thank you!!

So pleased with the friendliness and professionalism that this company exhibited! They were very…read moregood at explaining everything and understanding of my needs. I would definitely hire them again and absolutely recommend them to anyone needing maintenance or repair on their ductwork. Thank you, Dustin!!

Great job! Easy to schedule, arrived on time and very professional…read more We have tile so they only had to clean our furniture. I was surprised that they also offered ceramic tile cleaning.

Great experience having two area rugs picked up, thoroughly cleaned, and returned during the…read moreholidays! Will definitely continue to patronize this excellent vendor.

Curtis was the 3rd chimney guy to look at my fireplace and fan and finally give me answers and a…read morefix. I wasn't sure what the vents all around my fireplace were about, the fireplace inspection before I bought the house didn't mention them (or that they were part of the fan system that was broken), and the 2nd guy that came out to fix part of the bricks didn't know what they were about. But when I called Southwest Sweepers the woman who got back to me easily told me that they were vents that helped circulate the warm fireplace air into the house, and Curtis was able to find a new fan to replace my broken one, and install the light switch to turn it on & off. I'm all set to heat my house if the power goes out now!

Fixed the issue and cleaned the thing and swept up after, great job and thanks again!read more