Nery is fantastic! Booking is easy and she does a great job. I had an inspiration photo and she was…read moreable to suggest the perfect color. She uses high quality polishes and is thorough when prepping your nails. This was the best mani/pedi I've had in a long time!

I really love Nery and her space in the Phenix Salon Suites. It's cozy, clean, and there is a huge…read moresense of community as her neighboring suitemates would poke their heads in from time to time. Her place definitely isn't the type to bring friends, as she is the only manicurist in her studio, but great for a little self-love! She offered wine and water, and she has a jar of chocolates. Enough to make any stressed person really happy. Pampering, begin! I'm super happy I stumbled across her Yelp page, and all the positive reviews. I messaged her through Yelp, and her son (or nephew?) was quick to respond back with how I could book an appointment with Nery. She is extremely packed on weekends and evenings, so I took a half day for myself and went on a random Tuesday morning. A regular, non-gel mani/pedi for me took about an hour and a half - just as estimated when I booked the appointment too! Nery was welcoming, and completely understanding that I am indecisive. I changed my nail colors at least 3 times, and spent more than half my manicure debating is I should change my pedicure color (I did). But who can resist when Nery has walls of OPI and Zoya colors? I'm a sucker for Zoya, and dozens of colors she had on her wall, I also have in my closet. That's how I knew I would love Nery - quality polishes. None of the gross Kleancolor stuff I see a lot at other salons in the area. I chose a matte green from Zoya, opting to not put a top coat on it because it's a matte and c'mon, it looks really good. My favorite part? When she broke out the hand-mixer turned pumice stone when it was pedicure time. I don't know why I loved it, but it craked me up. And it really got all my dead skin off the heels of my feet! Eventually, I nodded off for a few minutes because it got to be really relaxing - the music she was playing when I was there was a great Pandora station of chill dance music (think Sia and Kygo). In the end, my toes and nails looked great.

I have been going to Karol for over three years now, and I cannot imagine trusting anyone else with…read moremy nails! Even after moving to Orlando, I still make the drive back just to see her because she is truly amazing. I get endless compliments on my nails - from the design, length, to the overall health - and it's all thanks to her incredible skill. What blows me away is how I can show her an inspiration photo *once*, and she recreates it flawlessly without ever needing to look at it again. She knows her stuff, always gives the best advice, and I fully trust her judgment... except when I make her cut my super long nails every once in a while (I know it hurts her a bit inside, but she's a good sport about it!). I absolutely love Karol and recommend her 1000% to anyone looking for a top-tier nail technician. Llevo más de tres años yendo a Karol y no puedo imaginarme confiarle a nadie más mis uñas. Incluso después de mudarme a Orlando, sigo haciendo el viaje de regreso solo para verla porque es realmente increíble. Recibo un sinfín de cumplidos sobre mis uñas, desde el diseño, el largo hasta la salud general, y todo es gracias a su increíble habilidad. Lo que me sorprende es cómo puedo mostrarle una foto de inspiración *una vez* y ella la recrea impecablemente sin necesidad de volver a mirarla. Ella sabe lo que hace, siempre da los mejores consejos y confío plenamente en su juicio... aunque a veces me quiere matar cuando le pido que me corte las uñas- y se que le duele Adoro a Karol y la recomiendo al 1000 % a cualquiera que busque una técnica de uñas de primer nivel.

My nails came out beautiful, but I don't recommend this nail salon. I was looking for a mobile nail…read moreservice on yelp and yelp sent my request to this nail salon. Since I was anxiously looking for a mobile service , I didn't hesitate to book the appointment when I received a text from Karol. When the day of the appointment came I received a picture from the owner indicating what door I should utilize to access her studio. At that moment I realized the mistake and explained the misunderstanding and offered to pay a cancellation fee. At which point the owner proceeded the charge me for the full service. $130. She argued that she had sent me the address (which is untrue), and that she doesn't offer mobile services although her square profile clearly states 'they'll come to you' under location (see attached picture). Against my wishes, and after a lot of back and forth with the owner, I drove to the salon, which is very far from my house. She sent me a screenshot of what she received from Yelp, and although it didn't specify that I was looking for a mobile service, it clearly showed that I was looking for services in my area, which is very far from her salon. Nonetheless, I decided to make the best of it. I chatted with other customers, the owner, and my nail tech. My nails took a long time, but I didn't mind too much because I was very happy with the result. By the time I was done with my nails, I wasn't feeling my best and wanted to get home, so I informed the owner that I wouldn't be doing my pedicure. I was told that I would be charged for it. I couldn't believe it! Logically, I got the pedicure - I was already there. As an entrepreneur myself I pride myself in providing the very best customer service. Sadly that is not what I experienced today. While I understand that the misunderstanding wasn't entirely the salon's fault, it wasn't mine either. Meeting me halfway would've been a more appropriate response. And forcing me to pay for a pedicure as well was unnecessary. I was so pleased with my nails that I was actually considering going back and recommending the salon to my daughter who works in the area. However, after having experienced the inflexibility of the owner, lack of accountability and poor customer service, I won't be returning and my daughter refuses to go, as well. If anyone is looking for a mobile service beware that this person doesn't offer this service although her square profile states that she does. Only giving it 2 stars because my nail tech did a great job.

Great spot that was clean, with a wonderful technician. The reason for the 4 star rating is because…read morethey took twice as long as they promised. When you book and select the technician (I didn't get who I selected) it's for a one hour slot for both gel mani and regular pedi. The person went over the time by an hour and a few minutes, but other than those two things, my nails still look good after two weeks and it's time to make another appointment. My apologies for no photos. I hope you have a great experience!

Beyond unprofessional…read more I arrived for my 1PM mani/pedi appointment and was seated in the nail chair ready to start at 12:56. Just as the tech was starting (assumed owner) someone came barging in huffing "I need an emergency gel!!!" My tech asked me to move to pedi first and she serviced the woman. I sat, unacknowledged for 20 minutes. No apology for delay. While this entitled woman cut and serviced. So many other places to get your nails done. I'm sure the owner will copy and paste her "sincerest apology memo" below

Been coming to Gloss for many years, through the previous ownership and the current ownership…read more Still love it here! Merlis has been my nail tech for quite some time and she is very meticulous and does quality work. Love the spa vibe that Gloss has always kept.

I was cisiting the area and cgeck online this salon prices are high for a nail salon in miami so i…read moreexpected good products since i get allergies well the service was ok the massage was whatever and i got alllergies from the cheap oil and scrub i ask if the were organic they saybyes but NO was cheap oil cheap scrub and cheap polishes only cheap salons use DND gels and UV LAMPS for the price is NOT WORTH IT IS TOTALLY A RIP OFF IT WASNT VERY CLEAN the area is nice but the salon NO just go to your regular salon you get the same service for a better price they do not use Organic products even they advertise all there products is same brands and quality then any other cheap salon DONT BE FOOLED FOR THE PRICES

I have done my nails a few times in the salon and I like it. The staff is friendly and nice. In…read moregeneral they are very meticulous with their job. I like how they remove the gel without the aluminum foil, using a special fast product for removing gel. They have good variety in colors. They are dedicated exclusively for nails. There is always parking in the front. It's cozy.

Look, the staff here are super friendly and the product is definitely premium (I believe our nail…read morepolish was organic), but ultimately it was very expensive and lacked some of my favorite parts of going to a nail salon. The chairs were just regular swivel chairs for a pedicure instead of the usual massage chairs, the buckets they gave us for our feet made the water go cold really quickly, the stool used to perch our feet kept sliding as it was made of cheap plastics, and despite the lotions and scrubs being high end, they were also just a quick part of the experience and not really worth paying for. Again the staff were extremely kind, it's just the services offered leave some to be desired while still paying the premium cost. I don't think I would come back here again. Our pedicures turned out great, but I wouldn't say any better than my old nail salon.

You guys have to try this beauty spa! Not only are the prices amazingly priced, the place itself is…read moreaesthetically beautiful. Below, the services requested were gel mani and pedi. They lasted almost a month and they were beautifully done by Adianez P! She's fast and does an amazing job. Check it out !

Extremely disappointing experience. I only realized the full extent of the poor-quality work once I…read moregot home and closely examined my manicure and pedicure. I contacted the salon immediately, provided photos, and requested a refund. They refused the refund and, after I explained why I was not comfortable returning for a redo, stopped responding. The photos attached were taken approximately 20 minutes after leaving the salon. This is the condition my manicure and pedicure were in immediately after the service. I would not return or recommend this salon.

Everyone from the front desk to nana the hair washer all amazing friendly. I went to Carlos to fix…read moremy hair and he did an amazing job very friendly professional and felt like a million bucks walking out. My hair looks healthier and longer even w a hair cut! The salon is very clean and modern

I had a very disappointing experience at what is considered a high-end salon…read more Before booking my first appointment, I sent photos of my current hair and inspiration pictures to the stylist. I have an AirTouch technique in my hair, and since the salon does not offer AirTouch services, I wanted to confirm in advance that we could achieve a similar look using balayage or highlights. I was assured we could proceed. At the appointment, I waited a bit (which I understand happens in Miami). Once seated, the stylist examined my hair carefully and suggested doing a half head of highlights first to see how my fine, chemically damaged hair would react. I appreciated the caution and explained my previous negative experience with another stylist. When I left the salon, I was happy. The result wasn't identical to my inspiration photos, but I felt good about it. However, after washing my hair once, I noticed obvious orange foil spots and poorly blended areas near my ears. I immediately contacted the salon, and to their credit, they accommodated me the next day for a correction. Unfortunately, the solution offered was to darken my roots to cover the orange spots. This left me questioning why I paid $450 to lighten my roots, only to have them darkened again. Now, just a little over two weeks later, my hair already looks grown out because of the darker roots. For the price point and reputation of this salon, I expected better execution and a longer-lasting result. I truly wanted to love the experience, but overall, I'm very disappointed.

Eylin es la mejor! Mis uñas no duraban para nada y pensé que mi último recurso era el manicure…read moreruso. Acerté con Eylin, tengo 2 semanas de manicure intacto. Estoy feliz!

From the owner: Many years of providing a clean,professional space for all your nails needs. Specializing in all…read morethe latest trends. Speak english and spanish.

Very nice people. I walk in and they welcome me and take me right away. I highly recommend this…read moreplace. I love it! Katia is amazing. Very polite and nice.

Still amazing! I always call to book an appointment and never have to wait to be seen. My nails…read morelast so long without any chips or cracked nails. I get so many compliments on my nails and that says something!!

SPECTACULAR! Amazing! Best ever....always does a great job,…read moregreat designs. But most importantly, Ely is a great person

Ely is amazing! She is quick and very efficient. She goes above and beyond to make you feel…read morewelcome. My Spanish is ok but not super good, but Ely speaks good English as well, so communication was easy. She is a very upbeat and proactive person. She also provides a line of nontoxic nail polish, called ZOYA. Over all I had a great experience with Ely and will be back again soon!