Great spot that was clean, with a wonderful technician. The reason for the 4 star rating is because…read morethey took twice as long as they promised. When you book and select the technician (I didn't get who I selected) it's for a one hour slot for both gel mani and regular pedi. The person went over the time by an hour and a few minutes, but other than those two things, my nails still look good after two weeks and it's time to make another appointment. My apologies for no photos. I hope you have a great experience!

Beyond unprofessional…read more I arrived for my 1PM mani/pedi appointment and was seated in the nail chair ready to start at 12:56. Just as the tech was starting (assumed owner) someone came barging in huffing "I need an emergency gel!!!" My tech asked me to move to pedi first and she serviced the woman. I sat, unacknowledged for 20 minutes. No apology for delay. While this entitled woman cut and serviced. So many other places to get your nails done. I'm sure the owner will copy and paste her "sincerest apology memo" below

Nery is fantastic! Booking is easy and she does a great job. I had an inspiration photo and she was…read moreable to suggest the perfect color. She uses high quality polishes and is thorough when prepping your nails. This was the best mani/pedi I've had in a long time!

I really love Nery and her space in the Phenix Salon Suites. It's cozy, clean, and there is a huge…read moresense of community as her neighboring suitemates would poke their heads in from time to time. Her place definitely isn't the type to bring friends, as she is the only manicurist in her studio, but great for a little self-love! She offered wine and water, and she has a jar of chocolates. Enough to make any stressed person really happy. Pampering, begin! I'm super happy I stumbled across her Yelp page, and all the positive reviews. I messaged her through Yelp, and her son (or nephew?) was quick to respond back with how I could book an appointment with Nery. She is extremely packed on weekends and evenings, so I took a half day for myself and went on a random Tuesday morning. A regular, non-gel mani/pedi for me took about an hour and a half - just as estimated when I booked the appointment too! Nery was welcoming, and completely understanding that I am indecisive. I changed my nail colors at least 3 times, and spent more than half my manicure debating is I should change my pedicure color (I did). But who can resist when Nery has walls of OPI and Zoya colors? I'm a sucker for Zoya, and dozens of colors she had on her wall, I also have in my closet. That's how I knew I would love Nery - quality polishes. None of the gross Kleancolor stuff I see a lot at other salons in the area. I chose a matte green from Zoya, opting to not put a top coat on it because it's a matte and c'mon, it looks really good. My favorite part? When she broke out the hand-mixer turned pumice stone when it was pedicure time. I don't know why I loved it, but it craked me up. And it really got all my dead skin off the heels of my feet! Eventually, I nodded off for a few minutes because it got to be really relaxing - the music she was playing when I was there was a great Pandora station of chill dance music (think Sia and Kygo). In the end, my toes and nails looked great.

I have done my nails a few times in the salon and I like it. The staff is friendly and nice. In…read moregeneral they are very meticulous with their job. I like how they remove the gel without the aluminum foil, using a special fast product for removing gel. They have good variety in colors. They are dedicated exclusively for nails. There is always parking in the front. It's cozy.

Look, the staff here are super friendly and the product is definitely premium (I believe our nail…read morepolish was organic), but ultimately it was very expensive and lacked some of my favorite parts of going to a nail salon. The chairs were just regular swivel chairs for a pedicure instead of the usual massage chairs, the buckets they gave us for our feet made the water go cold really quickly, the stool used to perch our feet kept sliding as it was made of cheap plastics, and despite the lotions and scrubs being high end, they were also just a quick part of the experience and not really worth paying for. Again the staff were extremely kind, it's just the services offered leave some to be desired while still paying the premium cost. I don't think I would come back here again. Our pedicures turned out great, but I wouldn't say any better than my old nail salon.

Been coming to Gloss for many years, through the previous ownership and the current ownership…read more Still love it here! Merlis has been my nail tech for quite some time and she is very meticulous and does quality work. Love the spa vibe that Gloss has always kept.

I was cisiting the area and cgeck online this salon prices are high for a nail salon in miami so i…read moreexpected good products since i get allergies well the service was ok the massage was whatever and i got alllergies from the cheap oil and scrub i ask if the were organic they saybyes but NO was cheap oil cheap scrub and cheap polishes only cheap salons use DND gels and UV LAMPS for the price is NOT WORTH IT IS TOTALLY A RIP OFF IT WASNT VERY CLEAN the area is nice but the salon NO just go to your regular salon you get the same service for a better price they do not use Organic products even they advertise all there products is same brands and quality then any other cheap salon DONT BE FOOLED FOR THE PRICES

Found this place when I needed a quick fix of my nails before an event…read more I have now been twice and both times were great!! Easy appointments and manicurist Conchita is phenomenal!! A total perfectionist and kind as well. Drinks are offered as soon as you walk in. Comfy massage pedicure chairs and music to maintain a chill mood as you get a manicure and pedicure. Definitely worth it!

most unprofessional circus i've ever been to in my entire life. The young girl working on Sunday is…read morecompletely incompetent to the fullest level. I called and they didn't answer. I came and she acted like she didn't want to help me. How odd. I asked her what the issue was? The place was empty.. she told me she has appointments. BUT the place was empty. she sets up an appointment with me and i come 15 mins early. when i arrive she starts stuttering and tells me that i have to wait because a customer came an hour late.. How is that my problem. if someone is more then 15mins late they forfeit their appointment. like are you challenged? How do waste people's time like that?!? With no respect and no regards. I had a feeling she was going to have some BS when she made the appointment. But i gave her the benefit of doubt. I came early. and more BS. CIIIIIIIIIRCUS!!!! It's a very small world. You literally never know who's who these days. Gotta treat ppl with respect because you really never know. needless to say i will not be going back.

I would never come here again. They were rude, unfriendly, and unprofessional. I have never…read moreexperienced an atmosphere in a nail salon as uncomfortable as this one. Extremely unwelcoming their are so many better options do not come here

Very friendly! Service was amazing and my nails turned out perfect and the selection of colors had…read moreme mesmerized! It legit came straight out of Pinterest

I have been going to Karol for over three years now, and I cannot imagine trusting anyone else with…read moremy nails! Even after moving to Orlando, I still make the drive back just to see her because she is truly amazing. I get endless compliments on my nails - from the design, length, to the overall health - and it's all thanks to her incredible skill. What blows me away is how I can show her an inspiration photo *once*, and she recreates it flawlessly without ever needing to look at it again. She knows her stuff, always gives the best advice, and I fully trust her judgment... except when I make her cut my super long nails every once in a while (I know it hurts her a bit inside, but she's a good sport about it!). I absolutely love Karol and recommend her 1000% to anyone looking for a top-tier nail technician. Llevo más de tres años yendo a Karol y no puedo imaginarme confiarle a nadie más mis uñas. Incluso después de mudarme a Orlando, sigo haciendo el viaje de regreso solo para verla porque es realmente increíble. Recibo un sinfín de cumplidos sobre mis uñas, desde el diseño, el largo hasta la salud general, y todo es gracias a su increíble habilidad. Lo que me sorprende es cómo puedo mostrarle una foto de inspiración *una vez* y ella la recrea impecablemente sin necesidad de volver a mirarla. Ella sabe lo que hace, siempre da los mejores consejos y confío plenamente en su juicio... aunque a veces me quiere matar cuando le pido que me corte las uñas- y se que le duele Adoro a Karol y la recomiendo al 1000 % a cualquiera que busque una técnica de uñas de primer nivel.

My nails came out beautiful, but I don't recommend this nail salon. I was looking for a mobile nail…read moreservice on yelp and yelp sent my request to this nail salon. Since I was anxiously looking for a mobile service , I didn't hesitate to book the appointment when I received a text from Karol. When the day of the appointment came I received a picture from the owner indicating what door I should utilize to access her studio. At that moment I realized the mistake and explained the misunderstanding and offered to pay a cancellation fee. At which point the owner proceeded the charge me for the full service. $130. She argued that she had sent me the address (which is untrue), and that she doesn't offer mobile services although her square profile clearly states 'they'll come to you' under location (see attached picture). Against my wishes, and after a lot of back and forth with the owner, I drove to the salon, which is very far from my house. She sent me a screenshot of what she received from Yelp, and although it didn't specify that I was looking for a mobile service, it clearly showed that I was looking for services in my area, which is very far from her salon. Nonetheless, I decided to make the best of it. I chatted with other customers, the owner, and my nail tech. My nails took a long time, but I didn't mind too much because I was very happy with the result. By the time I was done with my nails, I wasn't feeling my best and wanted to get home, so I informed the owner that I wouldn't be doing my pedicure. I was told that I would be charged for it. I couldn't believe it! Logically, I got the pedicure - I was already there. As an entrepreneur myself I pride myself in providing the very best customer service. Sadly that is not what I experienced today. While I understand that the misunderstanding wasn't entirely the salon's fault, it wasn't mine either. Meeting me halfway would've been a more appropriate response. And forcing me to pay for a pedicure as well was unnecessary. I was so pleased with my nails that I was actually considering going back and recommending the salon to my daughter who works in the area. However, after having experienced the inflexibility of the owner, lack of accountability and poor customer service, I won't be returning and my daughter refuses to go, as well. If anyone is looking for a mobile service beware that this person doesn't offer this service although her square profile states that she does. Only giving it 2 stars because my nail tech did a great job.

Very nice people. I walk in and they welcome me and take me right away. I highly recommend this…read moreplace. I love it! Katia is amazing. Very polite and nice.

Still amazing! I always call to book an appointment and never have to wait to be seen. My nails…read morelast so long without any chips or cracked nails. I get so many compliments on my nails and that says something!!

This is my go-to nail salon. I've tried several technicians and although they are all really good,…read moreLorena is by far my favorite, so I always book around her schedule. I discovered the salon randomly when I used to work in the area. I no longer work nearby, but I still make the drive from Fort Lauderdale because Lorena is that good. This is a Spanish-speaking establishment; however it's never been an issue for me as, Google Translate is a great tool, and the receptionist I wish I knew her name is amazing. She always answers my texts promptly to book appointments, speaks English, and is great at translating if needed. She is typically there, which is helpful in this appointment-only salon. The salon is small but always clean, and they are constantly busy, so be sure to book ahead. Prices are very fair for the quality of service you receive. I get a gel manicure and regular pedicure, and my nails typically last three, sometimes even four weeks, which is crazy. My nails have never been so long and healthy. As an extra touch, they serve Cuban coffee, which I absolutely love. If you are looking for an affordable, clean salon with great customer service, this is your place.

Very happy with this nail place. I called to make an appointment for my daughter and I. Everyone…read moreis very friendly and helpful. My daughter showed them a picture of what she wanted and her nail tech, Jenni did an excellent job. My nail tech, Lorena was excellent. There is parking and the overall experience was great. The salon is convenient and I am extremely happy I found them by doing a search. Fun experience with a lot of Spanish talking and chisme.

If you're looking for designs, this is the place. They took their time which isn't great if your in…read morea hurry, but is amazing if you want quality. Only thing is that booking was a bit challenging, the best way is booking online, not calling. Overall, very worth the money and has an amazing staff.

Small hair/nail salon. Good prices. I went for a manicure and it was very thorough. No nail dryers…read morethough, I guess because almost everyone gets gel they're a thing of the past? Make an appointment, they don't have a lot of staff.