What a rip-off! I brought my car in for repair of 2 oxygen sensors. I was told that I would need…read moreto have a diagnostic check first. This would cost about $200 with tax, after which I received a laundry list of items they felt would be needed to be fixed - wipers, cabin filter, alignment, coolant change, valve cover gasket, brake fluid flush, trans service amounting to $1975. Plus, of course, $943 for the 2 sensors which I wanted to have replaced. These 2 oxygen sensors by Bosch, on-line, cost under $100 each. Wipers had been replaced not even a month ago. This casts doubt on the whole list they "suggested" needed to be fixed. Please be careful when bringing your car in here. He will try to upsell you a laundry list of what he wants to do to your car. Whether your car needs it or not is debatable.

As a first time customer, I scheduled an appointment for an oil change and chose this business out…read moreof convenience because they offered online appointments and had good reviews. I noted I just needed an oil change on the online intake form as well as on the drop off envelope when I brought my car in after hours. At first I was impressed with the quick scheduling (next day service) and text updates/reminders this morning during my appointment slot. I was then sent an inspection report of all their findings that needed future or immediate attention as well as everything that was in good working order (I didn't ask for this, just an oil change). I called to ask for a quote on everything they were recommending since some of the report findings were concerning, which I received quickly. I assumed the oil change I requested was complete by this point and it was just a matter of looking at all the other issues and making a decision on next steps. I asked that they include the oil change service on the quote for my visibility and they did. When I started reviewing the quote I almost fell out of my chair when I saw the oil change at the top of the estimate. How in the world does it cost $166 for an oil change?! I've NEVER paid this amount for a single service in the 12+ years I've owned this car, not even at a dealership. I drive a 2009 Toyota Yaris with less than 100K miles, not an SUV, truck, or luxury car... a Yaris. At most I've paid $75 and even that was on the high end. Once I saw the cost of the oil change and paid, I decided I will never return to Automotive Magic or recommend them to anyone. The cost of the service was outrageous. I believe there are some things listed on their report that need attention, but I'll never give any more money to this business after feeling completely ripped off. I know a few garages up the road from me that are reputable, reasonably priced, and have done great work in the past on my car, they just don't have the online convenience which I can deal with from now on if price gouging is the alternative.