Thanks to Brian and Jim made purchase easy and quick. 19 Ranger was clearly represented online,…read moregreat truck. No problem with price, it was same as online. Found it thru car guru

Very happy with my service today. Special thank you to Fred, who went above and beyond to help me…read morewith my mechanical issue. Highly recommend.

I needed to lease a new Buick Enclave as my old Enclave lease was up. I was using a dealer in…read moreBrooklyn that just did not care about its customers. I made a blind call to Dave Rosado and told him what my old lease payment was and I wanted to go into the same car with the same price. Over the phone, he told me I can do it! . I came in the next day and with the great service and help of Peter O'ties, while Dave crunched his numbers to make the payments equal his promise. I cannot tell you how wonderful the experience it was to work with them at Straub. It truly felt like I was dealing with family and that they cared. I love the fact that Dave was straight and honest and gave me the best price with his first breath. That is how it always should be. Ill see you guys in 39 months when my lease is up.

this was the worst dealer around. The owner didn't give a shit about anybody but himself. He told…read moreme a lemon and he knew it was a lemon. I bumped into his ex-wife on the job told her the story how he screwed me. And then he tried to make it right, but the damage was done already.. In some short words, the owner is a scumbag used by French.

real expertise; fair pricing; excellent diagnostic ability; professionalism in every respectread more

Great auto shop, very competent honest service and fair pricing. Have been taking our cars there…read morefor years and have referred several relatives and friends as well. They do prompt and professional work plus inspect the normal wear items on the car at no additional charge, and do no work that you have not approved beforehand. Highly recommended!

Went here with a few tire issues and they didn't try to trick me as I am a younger girl and places…read moretend to do that, so I appreciate that a lot. Found the problems and resolved it!

Too busy to care about new business. Just told me to wait an hour before I could even explain what…read moreI came in for.

An elderly customer of mine had an accident. Johnny U's towed their car from the scene with…read moreimproper equipment. Then they forced the elderly couple to come there to pay cash in person as they took a credit card for an oil change in the same office. I was trying to pay for my customer but for literally no reason he forced them to come and pay cash because he said he has no credit card machine. Really nice for that elderly couple to see another customer paying with a card right after they had a bad accident and just wanted us to take care of it for them. Nope Johnny U's wouldn't allow that for literally no reason at all. Their outdated equipment also caused more damage to the customers Audi when towing it, causing it to be a total loss.

Great guy and great service. Highly recommend. Apparently I need to write more words to post this.read more

I called J & J Automotive for a quote on a complete brake job, and they kindly squeezed me in. I…read moredropped off my car, went for a quick bite, and returned to the shop to continue waiting. When I got back, they had just determined that I didn't need brakes after all. Instead, they fixed the sound of metal on metal that usually signals worn brakes--but my pads still had plenty of life left. This wasn't the first time Joe put honesty before profit. On a previous visit, he sent me to the dealer because my issue was likely under warranty--turning down business to save me money. Both times, he charged me next to nothing, and honestly, I felt guilty. I first met Joe because he did amazing work for my son, and now I won't go anywhere else. Twice now, he's had the opportunity to do unnecessary work, and twice he's proven his integrity. I even told him most places would have just taken my money. If you're looking for a trustworthy, skilled, and honest mechanic, J & J Automotive is the place. Joe is a blessing!

I do not like their SHADY BUSINESS PRACTICES. I called and…read moreasked for a quote on a synthetic oil change for a 2019 jeep Cherokee and they quoted 74.95 for 5qts I thought okay 74.95 plus tax isn't too bad. Ill do it. Made an appointment for a couple days out. Took about an hour for them to do it. When I went to pay it turns out they're charging an extra $9.50 because my car needed 6 qts instead of 5. I specifically asked for a quote on MY make and model car and they quoted 5 qts... Wait it gets better... They also charged me an extra $14.95 for an oil filter!! $3 for oil disposal and $1.99 for shop supplies. Never in my 20 yrs of driving and getting oil changes have I ever had to pay extra for a filter, shop supplies or to dispose of oil! THEY ONLY REVEALED ADDITIONAL CHARGES AFTER THE JOB WAS DONE WHICH WAS DONE ON PURPOSE TO DECEIVE ME CONSIDERING THE OIL AND FILTER COSTS $38 BUCKS. So the original $74.95 turned into over $100 QUOTE YOUR CUSTOMERS ACCURATELY BEFORE YOU TOUCH THEIR CARS. Would have gotten 5 stars if I paid what was quoted. It's not about the money, it's about integrity and transparency.

My Hyundai Ionic battery died and Paul was nice enough to haul me all the way Trenton (the dealer)…read more He was very nice and efficient. I'd use this company again and again.

Needed a tow and one call did it. the driver was polite and responded quickly…read more while I hope I don't breakdown again if I do I will call them again . Great people great service and a fair price .Trust 100% 5 stars all the way Patrick T.

Fair, honest, capable, talented-all these come to mind. I've seen them work kindly with women…read moreclients, something you don't always see in auto repair shops.

The fact is Bob if someone calls you should say right there on the phone to look at your car its…read morethis price not blindside me when I picked it up with no work done when I made an appointment for the day prior. I told you what was wrong with my car you fucking wrote the same thing down I told you was wrong with my car. l didn't need a scan as I told you when I called I just had work done on the car at the dealership they did a scan then. When I called you should have told me it was 198 to just look at my car because I never would have went. Called Infiniti for the transmission flush that I told you I needed you didn't diagnose shit. They want $239 to do it. I should have stuck with the dealership that is transparent and don't take advantage of women. And No not every charges to look at a car my in town mechanic doesn't' and neither does dealerships if you get the work done there. and you didn't spend 3 hours on my car because we drove to your shop multiple times with my car outside and you were nowhere to be found. I am telling people my experience so they can decide for themselves or know because you don't say it on the phone when I called the first time the price to look at the car should be the very first thing you say to a customer Because like I said I would have took it elsewhere $211 to be told what I told you was wrong with my car a joke and the transmission flush is pretty much the same price and the dealership you rob people.