I had a very positive interaction with AER. They showed up on time and in the same week that I…read moremade the appointment. I just had a few small brick repointing jobs but they brought my attention to my chimney which was clearly having issues! They repointed those bricks as well. They gave an estimate up front and I found the rates to be reasonable. Will use again!

I had an appointment yesterday between 4-5. No one showed up. I called but no one answers. I left a…read moremessage to confirm that someone was coming and never received a call back.

Noticed a steep decline in customer service and performance over the years from this once esteemed…read morelocal contractor. In the latest of failures, my mom got Jabs to paint her back porch cement floor a year ago - they did so during the rain at 50 degrees - and you can see the results in the pictures. Are you kidding me? Are these "professional" painters? On top of it all, when my mom called to complain and ask them to fix it, Jabs told her no (and was rather rude about it). Do yourself a favor: use an actual professional contractor even if it costs a little more. Jabs ain't worth it.

Jabs Construction did a roof conversion (flat roof to pitched roof), and so far everything seems to…read morebe good. No obvious leaks, and it looks nicer than I was expecting. They also did some siding work for me (after I was screwed over my another company), and that looks great at well. I think the best thing about Jabs is that they don't seem like they have much patience for messing around. They are straightforward, honest, and just want to get the job right the first time. They pulled permits (I have had issues with permits not being actually pulled before) and kept me in the loop if there were any issues along the way. They even answered my really stupid, paranoid questions. I would definitely use them again.

DO NOT USE THIS COMPANY! They will not honor the warranty- instead trying to let it lapse!…read moreI had a new roof installed in 2018. During the installation, one flood the guys was drunk and broke 2 of my windows and slid off the roof. The project manager, Nate Welch, refused to come and inspect the damages- saying that the roofers would fix it as they went along. ARS left the roof and shingles off the plywood for 3 days, allowing animals and squirrels to climb into my attic. Nate, the project manager, came out and saw the problem, but ARS refused to remove the squirrels. I had to hire a separate company to address the squirrels. Meanwhile ARS contractor came back unannounced and installed the shingles on the roof while I was at work. Rushing through the installation. About 2 months after the installation the ceiling in my garage began to leak. I called Nate and he came to my house, but refuse to go on the roof to look at the problems. Instead, he stood in the driveway, afar off from the roof, and claimed he couldn't see anything wrong. Claiming that he didn't have a ladder. The garage continued to leak, then the windows, then the upstairs, etc. Nate and ARS refused to fix any of it. After threatening Nate, he sent someone to my house to install the windows. He hired the man in the parking lot of a hardware store. The man brought his family to my house to fix the windows, and left when I refused to let his family come into my house. Finally i found the contact information for Nates boss, Shaun, and contacted him. Shaun does not know or repair roofs. He sent Nate back. Nate instructed the contractors not to make the repairs, trying to have warranty expire on the original work. I forced the contractor to take pictures of the damages he saw. But nothing to date has been fixed. DO NOT USE THIS COMPANY! They will not make repairs, hire reputable peohonor their warranty- especially if Nate Welch is your Project Manager.

I recently had ARS restore dormers that were rotting and make a couple of minor ceiling repairs as…read morewell as paint ceilings in halls and kitchen. I found their work to be outstanding! I really like the crew that did the work. They were courteous, conscientious about their work, cleaned up after themselves and went the distance to make sure the job was well done. The manager that provided the estimate, Nathaniel, made sure I was informed was satisfied with the work being performed. He kept in contact via phone and emails. Indeed, I was so satisfied with their performance that I am hiring them again to do some additional work on the house... can't get a better recommendation than that.

They were recommended to me by my insurance agency, Travelers. Their initial impressions were…read moregreat. The receptionist was very helpful, and we easily set up an appointment for Jim (the owner) to come out and take a look at my wind-damaged roof. There was some initial mishaps at the beginning. Basically Jim called me and told me that he needed to be at another job site because it was critical. I mean, I'm not a hard person to work with, so we just rescheduled. I did fly home from Denver early for that appointment.... but ok, let's try again. The next week, we meet up and Jim is pretty awesome. He walks me through the entire house, takes a few measurements, looks at the water spots on the ceilings, sketches some stuff, and tells me this would be easy. He's just gotta do something called an "EagleView" to get exact measurements of the roof. My insurance is kinda sketchy and only gave me money to cover 1/2 the roof, but I tell Jim that I'm gonna get the whole thing done anyway and pay outta pocket. He told me that he would lose money if he only did half a roof, and that all the interior work had very little margins. I totally agree with that, which is why I would do the full roof. I need to email my HOA to get approval before any work can be done, which is taking weeks. I keep Jim in the loop with periodic status update, and everything seems fine. My last update to Jim was that I would be out of the country for 2 weeks, and we would sync up after I get back. By now, it had been several months since I initially reported the issue. I email him back - no response, I call him - no response, I leave messages with the secretary to call me back - no response. I wait around for about 6 weeks for a response, but just never heard anything. I get that they're busy, but if they're not going to treat all customers with respect and courtesy, they will surely not get any of my business. I feel like they completely ignored me because my townhouse would not have been worth their time to re-roof. If that was the case, they could have easily just said so and not waste each other's time. I'm sorry to give a local business a poor review, but all businesses need to treat everyone fairly.

Jim and his team were phenomenal! Our insurance company, Travelers, recommended that we use…read moreMetropolitan to repair the damage caused by a flood from our hot water tank bursting. We had a multi-day project requiring cabinet installation, drywall repair, baseboard replacement, and painting. The workers always showed up on time and everything was completed efficiently. At the end of each day, the workers cleaned up very well so we didn't feel like we were in the middle of a construction zone in our small condo. I'm very pleased with the work and will definitely call Metropolitan for my next house project!

I had family coming into town and was really busy with work so I reached out to Maid In The USA,…read morevery glad I did! They showed up on time, were friendly, professional, and very nice. They did a great job cleaning the entire house; three bedrooms, two baths, living room and partial finished basement. Best of all at a great price. There are a lot of home cleaning services out there, these folks are the only ones to call, highly recommended.

I've been using this service for 3 years and never had an issue. Bobbie and Emily did a thorough…read morejob. I'm very pleased with the outcome.

I just ran across their Yelp profile this evening so I thought I'd post a review. We had our…read morewalkway and front porch done a few years ago and they did a fantastic job! Everyone we dealt with was extremely professional and personable. We have received many compliments since it was installed. A great family owned business!

We had our front walkway, stoop, threshold, and back patio completely redone in just three days…read more We love the end results! Jeremiah (the contractor) and his crew did an amazing job. I appreciated their attention to detail and their craftsmanship. Also, Jeremiah patiently answered all my questions throughout the entire process -- from the free estimate at our house through the completion of both projects. He also made several excellent recommendations regarding color, stain, layout, design and so forth. The new concrete walkway and stoop/threshold (with matching pavers) took years off the appearance of our house, which was built in 1969. The back patio also looks fantastic! They removed the original 4 concrete slabs, as well as some pavers that we had installed ourselves as a temporary fix several years ago. All of that was replaced by stamped concrete that was antiqued and sealed. One of our friends commented that the patio now resembles a European old world square. In addition, the project significantly increased the usable outdoor living space. We have received numerous compliments on both masonry projects from friends and neighbors. I would give Jeremiah and his crew 5 stars for the finished projects. I highly recommend their work! In fact, I would have given a 5 star review OVERALL but there were a couple issues that precluded me from doing so. First, I was told that the work at our house would begin between 8:00 a.m. and 8:30 a.m. but no one showed up until approximately 3:30 p.m. [They had been at another site working on a concrete project that had been delayed due to rain earlier that week]. I understand scheduling conflicts can happen, especially with businesses that are at the mercy of Mother Nature. However, I would have appreciated a simple phone call to keep me in the loop. Throughout the morning and early afternoon I left voice messages with the contractor and Masonry Specialist, LLC. I sent a couple emails to the company. I even posted a message on Masonry Specialist's Facebook page. It was only through Facebook that I received a response. The second -- and main reason -- I gave 4 stars instead of 5 has to do with the way the final payment process was handled. Our two projects combined were not inexpensive. Therefore, I wanted to take advantage of my credit card companies' rewards programs. I emailed Masonry Specialist and asked if I could put half the project cost on one card (to get air miles) and half on another card (to get points). Brandy at Masonry Specialist responded via email, "We can certainly accept credit cards, however, they charge us a 3.5% fee -- with two transactions, they would charge us 2x -- we prefer cash or check due to this." I suggested a compromise. I said I could send a check that day for half the payment and then immediately call her with a credit card number to pay the remaining amount. Brandy responded that she would be happy to accommodate. HOWEVER, she would pass on the 3.5% credit card fee to me. What?!? Since I wasn't thrilled with the idea of having to pay more than we both had originally agreed to, I wrote a personal check for the entire amount and mailed it to the company. Masonry projects can be costly. I doubt that all families have large sums of cash at their disposal. I would hope that Masonry Specialist, LLC would reconsider its policy of charging customers a fee for the convenience of using credit cards. That would be a 5-star idea.

Servpro Dale city was here within three hours of my reaching out to them through my insurance…read morecompany after our water alarms alerted us to a sewage overflow in our basement. The team leader came in with confidence, with an initial team of two other cleanup personnel, put our fears to rest, had a team of eight workers in here within another hour Within two more hours they had torn out all of the affected carpet, dealt with the worst of the initial water damage, and left the place in good condition for the next step. They accommodated our schedule since we needed to be gone parts of the next couple days, and came back tearing out paneling and affected cabinetry, and then finally sanitizing everything before leaving it for the restoration contractor. This occurred over a period of five days in our case They communicated well with us along the way, explained what the paperwork meant, worked hard and cheerfully and respectfully engaged with us along the way, and put our fears to rest I would recommend the Dale city team to anyone who is looking for a confident, respectful, take-charge-and-get-it-done cleanup team, even dealing with a really messy site. They have dealt with much worse than ours apparently so they were not daunted by the mess they came into

Due to COVID-19 staffing issues are prevalent, if you can get them on your project then you can…read morerest assure, the request works will meet Industry and safe standards. The $175 dollar estimate fees are high for my blood! The management staff are honest trustworthy and friendly.

We were in the process of pressure washing the siding on our 3 level townhome. It's much harder…read morethan it looks. As we were heading out to buy a stronger cleaning agent & brush to tackle the hard spots, Jose's truck past us. We stopped him to ask for a quote, and he came by within the hour to give us a quote. He had it done within 30 minutes, and we didn't break our necks from falling off the ladder. His equipment did it all from the ground and the house looks like new! Thank you!!

Wash out now did an amazing job. Jose was responsive and understanding of the scope of the work. He…read moredid a fantastic job on the exterior of my house, as well as the deck. I will be doing business with Wash out again in the near future and would recommend them to anyone looking for a good house wash.