Frequent traveler to NYC. This service has been a life saver. Great service. Great communication.

I will be using them again. They come upstairs to get your clothes which is really convenient. I could actually smell what they used. I have sensitive skin so when I wore my clothes I didn't break out. You get to pick what you want them to use on their app/website, which I found really useful. They respond really fast and they also answer the phone. 10/10 experience. read more

Clean Avenue Laundry - Freshly done laundry - Laundromat Near Me

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I used them to pick up a comforter for wash and fold bc it wouldn't fit it my own washer. amazing customer service - and they returned it earlier than I expected . will definitely use again read more

Great customer service! They are quick to respond, which was super helpful, since we were on vacation and time-crunched. I was provided timely updates on laundry pick up and delivery as well. read more

Visiting NYC and needed to get some clothes cleaned. My hotel charged a crazy amount so I found this service. They picked up from my hotel's front desk in the morning and by the time we were back after a day of activities my clean clothes were delivered back at my hotel! Price was great, clothes are super clean, and service was very efficient. Highly recommend for both NYC residents and visitors! read more

I continue to use them. They are fast reliable and very friendly and accommodating! And the price is great!

It wouldn't be possible for me to exaggerate the chaos I felt on a Friday night at 4:55, about to leave for a business trip and out of fresh clothes, and my biweekly housekeeper texted the news she moved permanently to Florida and wouldn't be coming for a Saturday morning appointment. It was that kind of day. I wasn't optimistic. The news meant I needed to find a laundry service that would pick up on a Friday night and a delivery by Saturday afternoon. Of Yelp's suggestions, I was attracted by the witty unusual name, Clean Avenue Laundry and its reviews. But my finger stayed crossed... To the story: I was hoping to find a way to get this done - a small last-minute job with a new customer... Our phone call was nothing but a pleasure. Our communications was outstanding and I was confident... (But my fingers were still crossed.) Well, it happened exactly to promise. Well, the clothes, the way they packaged/folded various items, toto first class. To think I spent the night with my fingers crossed ! Made my flight, looked like European royalty... Clean Avenue - they got me now...!!l read more

We have used Clean Avenue Laundry 2 years in a row when we come to New York for towards end of summer. This time I have communicated with Julia. Their app is super easy to manage and you can schedule your order through it as well as send messages to the company. They respond pretty fast and has same day return of clothes if communicated in advance. They are very easy to deal with and the clothes have come back intact and clean. No stains if this is important. It made our stay easy as we didn't even have to pack much due to the convenience of their laundry business. Looking forward to next year! Thanks again!! - MJ read more

Julia's customer service is truly exceptional. They are always responsive and quick to follow up, ensuring I receive all the necessary updates. Their app conveniently displays the status of my orders. When I needed a last-minute next-day delivery for dry cleaning, Julia came through for me once again. The drivers consistently arrive on time for both pick-up and drop-off. The quality of the wash and dry cleaning on all my clothes is outstanding! I wholeheartedly recommend Julia to anyone living in Manhattan--she's my top choice! read more

They never disappoint! Always go out if their way to make sure you are happy. I recently had put in the wrong delivery date and needed my clothes a day earlier. Clean Avenue made it happen! read more

This is the best laundry service I've experienced after using many other companies that were mediocre. Clean Ave really is a professional service with a friendly touch. I totally recommend. Top-notch service! read more

I sent a huge amount of laundry to them after it being in storage for several months. They did confirm separating dry cleaning from laundry, which they did, mostly, but washed and machine dried a man's suit, a silk dress, and a silk scarf and sweater- (I clarified twice about separating- because of the volume-)and a few other items. The items all came back with an incredibly overpowering smell and touch of fabric softener. Some laundry that was returned wasn't mine and some was still wet. They were very responsive to Re washing the wet things- one was a duvet so understandable- and picking up the pieces that weren't mine- a set of linen sheets, some towels and 2 tshirts. So I had ruined clothing, clothing not belonging to me, and mis laundered pieces. I also was missing my sheets and a few towels all of similar shades as the ones I received. They were very responsive reiterating that my laundry had never touched anyone else's, after thoroughly addressing with staff and reviewing their video tape....but still, I had things that weren't mine, didn't get things that were, ( which they returned with the Re laundered pieces) and then said they never said they separated dry cleaning and machine washed items....which would be totally fair, except they did say (2x) they did, and did in fact, properly separate 13 pieces for dry cleaning...including the vest to the man's suit. All they did was reiterate not mixing laundry, despite my still having someone else's laundry and not my own, and ruined items, and offer me $30 for my next laundry. Mistakes happen, it was a huge order, (120 lbs, but a lot was blankets and towels and winter coats) but how it was handled (repeatedly denied) without any offer to do anything other than offer $30 for heavily scented ( requested no softener) laundry and ruined / lost pieces was genuinely a waste of time for the several texts and calls they diligently made, and ultimately, did nothing about. If you have used them and get some white linen sheets with a French label, 4 white towels with Carlos label, 2 hand towels with braided seam, and some hand towels with chickens on them, please pm me. They were really nice about it, but totally ineffectual. read more

I am in NYC for 2 weeks, I needed some things washed asap! They were so responsive, texted me asap...once I downloaded the app and set my cloths to be picked up, they were here in 15 mins. I night recommend! Thank you SO much! read more

Very friendly, communicative service. Repeat customer, very satisfied will keep using